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The Venetian Macao Resort Hotel

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#14 of 94 Hotels in Macau
Certificate of Excellence
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The Venetian Macao Resort Hotel
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6,751 Reviews from our TripAdvisor Community

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There are newer reviews for The Venetian Macao Resort Hotel
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Showing 4,394: English reviews
Reviewed 3 September 2013

Our family of 6 had a great time at this hotel. We were welcomed by a very accommodating and courteous front desk staff who upgraded us to a room with better view of the Cotai Strip. Our room was impeccably clean and comfy. It was cleaned when we got back from lunch. The free shuttles to the different Cotai resorts...

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Helpful?
Thank Marla Q
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Marla Q, Thank you for your kind words and feedback. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. It was my pleasure to share your positive experience with our team members. They truly appreciate hearing from satisfied guests like you, and we all look forward to your return. Warm...

Bangalore
Reviewed 3 September 2013

This totally out of the world location is a reward to yourself when you stay there and do the gondola ride and indulge in the casinos. the golden place is amazing as it is the sixth largest building in the world. go around the place as many times as you will and you will love it each time more. walk...

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Helpful?
Thank Lakshmi S
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Lakshmi S, Thank you for your feedback, I am delighted you enjoyed the resort facilities and consider us the perfect vacation for anyone! We look forward to welcoming you back soon. Warm regards, Dave Chan ~ Manager of Customer Care

Hong Kong, China
Reviewed 3 September 2013

The Venetian should out rightly state their hotel for casino patrons rather than pretending to be also a family hotel. The rooms are all big but please bear in mind the price you are paying per room. The general condition is slightly above average as it showed signs of wear and tear. The property is huge with something like 7000+...

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Helpful?
7Thank city c
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear city c, We appreciate your comments about your stay with us. We go through every comment we receive and use the information to better enhance our knowledge about the guest experience. Being a large resort over coming distance can be a challenge as guest make their way around – hopefully the dining & entertainment options scattered about provides sufficient...

New Delhi, India
Reviewed 3 September 2013

I had the opportunity to stay here in Jun this year, this place was absolutely amazing, built on a grand scale, we were only in Macau for the one night but wish I could have stayed longer. The rooms were enormous and finished to a very high standard. Would definitely recommend to make a visit and only one word to...

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Helpful?
Thank Ayuyutsu
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Ayuyutsu, Thank you very much for your kind review and we are very happy to hear that you had a great stay at The Venetian Macao Resort Hotel and that we were able to providing you with a memorable experience. We are looking forward to welcoming you soon. Warm regards, Dave Chan ~ Manager of Customer Care

Sydney, Australia
Reviewed 2 September 2013

I chose the Venetian to celebrate our 25th Wedding anniversary. Having spent 10 days in Hong Kong I though something completely different would be great. Boy!!!!! did the Venetian deliver on that. Spectacular in everyway.... from check in to check out... from my online reservation to the survey they just sent me. Brilliant. Fisrtly. This is one big hotel. You...

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Helpful?
Thank Gemgemini
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Gemgemini, Thank you for taking the time to share with us and fellow travelers your recent Venetian experience. It was very exciting for us to welcome you at the Venetian Macau Resort Hotel. We felt honored to be the hosts of such an important day as it is your 25th Wedding Anniversary, an event that must be celebrated and...

Perth, Australia
Reviewed 2 September 2013

Stayed for three nights at the Venetian in Macau as part of the crew for a conference. What a very large hotel. The suites are magnificent and if you are a gambler, then this place is for you. However, I am not. The shops were hideously expensive, the restaurants very mediocre and no nightclub or bar except for the Irish...

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Helpful?
1Thank 2013shak
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear 2013shak, Thank you for sharing your comments following your visit. I would like to apologize for the disappointment and inconvenience you experienced at our hotel. We review every comment we receive and use the information to better enhance our knowledge about the guest experience and what they may see. I can assure you your comments have been shared with...

Reviewed 2 September 2013

I had the opportunity to stay here in March this year, this place was absolutely amazing, built on a grand scale, we were only in Macau for the one night but wish I could have stayed longer. The rooms were enormous and finished to a very high standard. Would definitely recommend to make a visit

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Helpful?
Thank Neil H
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Neil H, I am thrilled you had a great visit & we look forward to welcoming you back soon! Warm regards, Dave Chan ~ Manager of Customer Care

Manila, Philippines
Reviewed 30 August 2013

we were booked at the venetian during typhoon utor when storm signal no. 8 was hoisted in both hongkong and macau last aug. 14. the ferry operations from hongkong to macau resumed only in the afternoon and we we able to get the 9:30 pm departure and reached the venetian at midnight. i would like to make mention how reservations...

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Helpful?
Thank beth419
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear beth419, Thank you for choosing to stay with us. We are pleased to know that you had an enjoyable stay. Hope your future travel plans will include Macau again and we look forward to welcoming you back to The Venetian Macau Resort Hotel on your next holiday to this sensational city. Hope you will share with your friends in...

Quezon City
Reviewed 27 August 2013

Family and I traveled here for leisure. Had a disabled in a wheelchair with us, and it was not much of an issue. The place is really huge. You can spend almost a day just exploring the place. It had shops and a food court. It also has its own bus stops. It had elevator access for the disabled, and...

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Helpful?
Thank Jacob Wilson L
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Jacob Wilson L, Many thanks for the positive review and helpful recommendations to other travelers. It was a pleasure to look after you and I am delighted that you enjoyed your stay with us. Should you be returning to Macau we hope you think of us The Venetian Macao Resort Hotel, we look forward to welcoming you. Warm regards,...

Eindhoven, The Netherlands
Reviewed 27 August 2013

On my family vacation during Christmas we happened to stay in The Grand Venetial Macao Resort Hotel . It is worth every buck we spend on the stay. Royal bed rooms. The cheapest of the rooms are so huge that you can almost get lost in it. The Beds are king sized. The room is fully equipped with all the...

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Helpful?
Thank Shreyas2415
CustomerCareTeam, Manager at The Venetian Macao Resort Hotel, responded to this review

Dear Shreyas2415, It is a great pleasure to read your review. We appreciate for your time taken to share your Venetian Experience and pleased that you enjoyed the resort facilities. Thank you for bringing up the issue you have encountered during your stay regarding the first aid as it helps us in enhancing and developing the service we provide to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
An all-suite integrated resort offering spacious accommodation from 70sqm with lavish facilities, enjoy world-class shopping, entertainment and dining experiences in this signature Macao Property. ... more   less 

Additional Information about The Venetian Macao Resort Hotel

Address: Estrada da Baia de N. Senhora da Esperanca, s/n,, Macau, China
Region: China > Macau
Price Range: $214 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Venetian Macao Resort Hotel 5*
Number of rooms: 3000
Reservation Options:
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Also Known As:
Venetian Macao Hotel Macau
Venetian Macao Resort
Hotel Style:
#2 Top resorts Hotel in Macau
#8 Spa Hotel in Macau
#9 Business Hotel in Macau
#11 Family Hotel in Macau
#14 Luxury Hotel in Macau
#15 Romantic Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from The Venetian Macao Resort Hotel staff and other travellers.
84 questions
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North Holland Province, The Netherlands
New Delhi, India

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Questions? Get answers from The Venetian Macao Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some of the higher rooms with view of the city”
 of 5 bubbles 901tedd, 25 Mar 2017 | Read review
“Rooms in the upper floors with city view are strongly recommended to enjoy the night lighting of Macao...”
 of 5 bubbles ss2pipe, 22 Mar 2017 | Read review
“Get the Royal Suites”
  • Comfortable Bed
 of 5 bubbles L1223TSandrews, 15 Mar 2017 | Read review
“bella suite is ideal for 2 adult and 2 kid.”
 of 5 bubbles vinayjain222, 15 Mar 2017 | Read review
“If you like hard beds this is the hotel for you”
 of 5 bubbles , 5 Mar 2017 | Read review
5 of 5