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Sofitel Macau At Ponte 16

Ctrip.comUS$86*
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#13 of 95 Hotels in Macau
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Sofitel Macau At Ponte 16
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3,360 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Macau At Ponte 16
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Showing 2,347: English reviews
Singapore, Singapore
Reviewed 27 October 2014

Stayed two nights at the MJ Mansion (named after Michael Jackson) with access to the exclusive Club Sofitel. Very spacious suite about 2000 sq ft and luxuriously furnished. A very large size bath room with a Jacuzzi, a private karaoke room that seat comfortably 8 persons, dining and living hall, comfortable king size bedroom. Everything, from wifi, aircon, lighting, etc....

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Helpful?
2Thank ctsim
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear ctsim, Thank you for such a great review providing details of the facilities available in our Mansions. I am delighted to read that you enjoyed the MJ mansion very much and that you had a pleasant stay. I will share your good comments with Tom, who truly is a gem in the team. We also appreciate the beautiful photographs...

Singapore, Singapore
Reviewed 26 October 2014

This has always been one of the best hotels in the world. Service was as usual excellent. The rooms are good. With a tv in the bath, there's not much more you can ask for. The location is also fantastic and you can get to most of the sights by walking. The rooms are very well kept and this loss...

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Thank Coollawyer96
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear Coollawyer96, Thank you for a great review and for recommending us. It is very rewarding to see great comments from our guests and to be considered as one of the best hotels in the world is truly an honor. We are very pleased to read your appreciation of our service, our key focus at Sofitel Macau. See you again...

Cheshire, UK
Reviewed 25 October 2014

Despite the rather off putting heavy and sickly scent in the lobby this is a pleasant hotel. There is a free shuttle from the ferry terminal which is handy. Despite providing ice buckets in the rooms, there are no ice machines....however the hotel will provide ice (and oddly swap your empty ice bucket for a full one). The view from...

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Thank greeneggs2
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear greeneggs2, Thank you for sharing your feedback. I am pleased that your overall experience was pleasant. I am sorry that you did not particularly like the scent in the lobby. Please allow me to mention that the scent in the hotel is in fact the hotel fragrance which we hope to surprise and touch our guests while taking them...

Sydney, Australia
Reviewed 24 October 2014

Review collected in partnership with Accorhotels.com
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Thank Neil C
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

London, United Kingdom
Reviewed 24 October 2014

Review collected in partnership with Accorhotels.com
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Thank David R
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Adelaide, Australia
Reviewed 22 October 2014

Review collected in partnership with Accorhotels.com
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1Thank Huddy81
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Reviewed 20 October 2014

We booked two rooms for a nite. The staff emailed a few days before to confirm our arrival time. We caught the Ponte 6 bus to the hotel after waiting for about 30 min. At the lobby, a PR staff was on hand and after verifying our booking escorted us to the 17th floor for check in. To our surprise,...

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1Thank Vince W
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear Vince W, Thank you for your very positive feedback following your recent stay at the Sofitel Macau at Ponte 16. We are delighted that you and your family enjoyed your experience with us so much and are grateful for your great feedback especially on the service of our Ambassadors. As you may have probably seen in other reviews, service...

Seattle, Washington
Reviewed 19 October 2014

A big hotel so breakfast service was so so even though food choices were excellent and reception not great. But the bar had a lovely bartender who was most helpful and we had a nice dinner in the bar. Concierge service was awesome arranging a private coach for us for the day. But it was a bit weird that they...

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Thank lesliebauman
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear lesliebauman, Thank your for your comments and your compliments on the service at the Rendezvous Bar and the Concierge team. It is unfortunate that your service experience at breakfast and at the reception was not up to your expectations. Please allow me to sincerely apologize for this less than great experience. I would like to know more about your...

Reviewed 18 October 2014

We had a wonderful stay here at sofitel in Macao. Ramil made sure that we had everything we needed and more. Food was superb. perfect getaway from the Asian business world. we'll definitely come back!

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Thank Maria M
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear Maria M, Thank you for your review. I am delighted to read that you had wonderful stay at Sofitel Macau at Ponte 16. No doubt you have found a good excuse to come back. I will share your great comments with Ramil. Hope to see you again soon. Yours sincerely, Kathlene Marin Guest Experience Manager

Melbourne, Australia
Reviewed 18 October 2014

We enjoyed a wonderful upgrade to a Mansion Suite and the whole experience for my family was enjoyable. The best part of the service were the members in the Sofitel Club who went out of their way to make us welcome and have an exciting time. We were also very appreciative of the staff member in the taxi rank who...

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Thank Cathie24
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear Cathie24, Thank you for choosing to stay at Sofitel Macau on your recent visit to the city and for posting a review on Trip Advisor. It is a great pleasure to read your excellent review of the hotel and just the title saying that the Club Sofitel team did it again! The team is truly an asset to us...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Rendezvous Lobby Bar
Rendezvous Lobby Bar
Cuisines: Bar, European, Cafe, Wine Bar
Le Chinois
Le Chinois
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 

Additional Information about Sofitel Macau At Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Price Range: $148 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sofitel Macau At Ponte 16 4.5*
Number of rooms: 408
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, ACCOR, Expedia, Hotels.com, Agoda, Asiatravel.com Holdings, Travelocity, TripOnline SA and HRS so you can book your Sofitel Macau At Ponte 16 reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#13 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Macau At Ponte 16 staff and other travellers.
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Questions? Get answers from Sofitel Macau At Ponte 16 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose an executive room, well worth any extra money!!”
seahawksteve, 22 May 2017 | Read review
“Good restaurants there!”
hongkongdecolover, 7 May 2017 | Read review
“ask for a room face the hotel swimming pool, otherwise, you would just see old buildings”
  • actually the 2 beds can be put together and an extra bed can be set by the window.
michellelui2412, 30 Apr 2017 | Read review
“Ask for a room with a great view”
  • view from my room
chriscV2832VA, 29 Apr 2017 | Read review
“Go for the club rooms on the 17th floor, great value and you are guaranteed a fantastic view.”
KLBlue, 20 Apr 2017 | Read review
5 of 5
Ctrip.com
US$86* /night
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AMOMAUS$232
SofitelUS$106
Expedia.comUS$106
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Prices are for 1 room, 2 adults
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