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Rio Hotel & Casino

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358 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Singapore, Singapore
Reviewed 1 week ago via mobile

Clean spacious room with helpful & courteous staff. Location was good with available public transport to bring us to most of the places of interest. Hotel provides free transfer to and from ferry terminal & also a free to use handy phone which has unlimited Internet & local calls.

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Helpful?
Thank 136linah
jakarta
Reviewed 2 weeks ago via mobile

Free wifi. Room is big,luxury and clean. The bathroom is big (separated between shower and bathub). Staffs are friendly and helpful, breakfast food are good (american and asian style). Across the street and go inside the alley you will find convenience store and around the hotel you will find many restaurant. In the lobby you will find 2 ATM machine....

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Helpful?
Thank DennyWiradana
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Victoria, Canada
Reviewed 3 weeks ago via mobile

Very comfortable bed and room setting. But when my girl-friend and I wanna head to their spa service, and got rejected because their spa is MEN only! And they didn't have a spa for WOMEN! But in my check in package they gave me a coupon for the spa which didn't indicate is for MALE only! Also location is not...

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Helpful?
Thank EvaL1208
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. Our hotels location differs for people with different travel itinerary. Most tourists that visits our hotel prefers to explore Macau by foot as it is generally a very small area. Our coincierge service provides exceptional guidance to visit all tourist areas by foot or...

San Francisco, California
Reviewed 3 weeks ago

The room's area is great. If you have a family of five the double room is perfect. The space is wide enough to accomodate you without bumping at each other. Clean and organize. The only setback, the view from the south side faces a highrise apartment.

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Helpful?
Thank Von Jason M
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Meanwhile, due to the...

Reviewed 3 weeks ago via mobile

Overall we had a comfortable 1 night stay at the Rio Hotel. The bedroom is definitely big and the staff are very friendly and helpful. Location wise, nothing much except for the casino and few mini markets and shops which is usually not crowded. WIFI is available but rather slow and too bad the ourside lighting of the hotel wasnt...

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Helpful?
Thank seanfood88
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Meanwhile, we are making...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 4 weeks ago

If you arrived in Macau International Airport, you can use bus no. AP1 which cost MOP4.20 to Ferry Terminal, and you can get free shuttle bus to the hotel, easy and convenience. Stayed for 2 nights, being upgrade to Deluxe Room. Spacious and Cozy. Love their bathroom with separate bath tub and shower with 2 sliding door which will not...

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Helpful?
1Thank ATTLWSE
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Reviewed 4 weeks ago via mobile

After read about the review of this hotel, we book for our staying in macau for 2 nights from booking.com with payment in the property. When first arive at ferry terminal, we wait outside for the shutlle bus. There are a lot of shuttle bus comes and goes to the terminal, but we never see the shuttle with the hotel...

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Helpful?
2Thank Melani M
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Meanwhile, regarding your difficulty...

Reviewed 31 October 2016

Even the standard room is very large. Each room is provided with a free-to-use handy phone which you can have unlimited internet and local phone calls. The phone can be brought and used outside the hotel. It's in a great location. One money exchange shop is just opposite the hotel and opens until 2am. There is also a number of...

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Helpful?
1Thank Wai Hong L
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Singapore, Singapore
Reviewed 15 October 2016 via mobile

I visit this hotel on 13 oct to 15 oct 2016. The room is very spacious n toilet very spacious. The rooms are very beautiful. There is no window view only. Macau is a place that is full with Casino only. No much shopping area for cheap goods. The only place is the has some cheaper sales item is the...

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Helpful?
Thank richardlkh
Calvin T, Public Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

Doha, Qatar
Reviewed 6 October 2016

Amazing Macau experience because of this wonderful hotel. Restaurants, supermarkets and landmarks are conveniently located within walking distance. Inexpensive spacious nice clean hotel. And since we booked our reservation at a month prior, we were able to get their promo for free upgrade. Free shuttle service around the city are passing by in front of the hotel. The hotel has...

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Helpful?
1Thank dhenpsycheb
Calvin T, Guest Relations Manager at Rio Hotel & Casino, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Rio Hotel Macau. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about Rio Hotel & Casino

Address: No.33 Rua Luis Gonzaga Gomes, Macau, China
Region: China > Macau
Price Range: $118 - $440 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rio Hotel & Casino 4*
Number of rooms: 449
Reservation Options:
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Also Known As:
Rio Hotel And Casino
Rio Hotel Macau
Hotel Style:
#16 Casino Hotel in Macau
#18 Spa Hotel in Macau
#29 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Rio Hotel & Casino staff and other travellers.
16 questions
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See all questions (16)

Questions? Get answers from Rio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask rooms on the north side..better view”
 of 5 bubbles vonjasonm, 13 Nov 2016 | Read review
“book early for possible room upgrade choose higher floor.”
 of 5 bubbles dhenpsycheb, 6 Oct 2016 | Read review
“If you are not worried about wifi service, it is a good choice.”
 of 5 bubbles h2xu, 3 Oct 2016 | Read review
“their casino range was poor and they do not have the jackpot machine”
 of 5 bubbles , 20 Sep 2016 | Read review
“higher floors above 6th are comfortable with good views outside”
 of 5 bubbles DeeGee1949, 26 Jun 2016 | Read review
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