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Vienna House Dream Castle Paris

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Vienna House Dream Castle Paris
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4,462 Reviews from our TripAdvisor Community

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Showing 2,721: English reviews
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Walton Onthames
Reviewed yesterday NEW

This hotel was highly disappointing not just by the look but by its staff . A lack of expertise, attention and care for the customers. Having stayed with my child of 2 + and my in laws the check in was slow and the food was expensive for what you get especially the buffet which is poor quality and poor...

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Helpful?
Thank Nicolas D
Nottingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

This hotel was wonderful! From walking in to the reception lobby to a medieval Disney world, to all the staff in uniform then to your bedroom(suite)(5046)! A free canapé of desserts and bottled water.....Everything was perfect, the only negative but it's my opinion is the prices! But hey your in Disneyland so we didn't care... overall an amazing experience..... thank...

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Thank tracy b
Reviewed 3 days ago NEWvia mobile

Just leaving this beautiful resort. Would recommend to anyone travelling to the area. Great breakfast and facilities. Disney app did advise that the pool was closed but it wasn't so worth checking before travel. Staff very helpful. FREE shuttle service running to Disney parks every 20 mins plus shuttle to shopping just 5 mins away for €5 per Adult return....

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Thank BH3012
England, United Kingdom
Reviewed 4 days ago NEWvia mobile

I would recommend and re visit this hotel again and again, me and my family enjoyed our stay and was very happy with the service both children were sad to leave and loved there bunk beds and we had a lovely view from our room. Will defiantly be staying in the future.

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Helpful?
Thank dellb12x
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear dellb12x, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Reviewed 5 days ago NEWvia mobile

Travellers: 4 adults, 4 kids (3,4,5, and 6 years old) Stay: March 11-17, 2017. Room: adjoining rooms 4431 & 4433 We had a lovely stay at the Vienna. Its located near Disneyland with a free shuttle that came every 15-20 min. (expect a crowded bus during opening and closing hours of Disney). Worth noting there seems to be a shortage...

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Thank Linh H
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Linh H, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. Also, thank you for your suggestions, we are always looking for improving our services. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Carlisle, United Kingdom
Reviewed 1 week ago NEWvia mobile

I'm at the TGV station writing this. Lovley hotel you get what you pay for free shuttle bus to Disney park lovley breakfast, great pool area they have a spa and gym also. they have a park. Great for kids. Would deffo stay again.

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Thank laurenjade456
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear laurenjade456, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Dublin, Ireland
Reviewed 1 week ago via mobile

Stayed here for three nights on a recent trip to Disney. Check in was slow and involved a long wait. Only two staff at the desk during this busy time while there were up to six standing around at much quieter times. We had a family room which was definitely not family room size and much too small. There was...

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Thank Cocopops16
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Cocopops16, First of all I would like to thank you for choosing Vienna House Dream Castle Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the discomfort...

Clevedon, United Kingdom
Reviewed 1 week ago via mobile

I am writing this review whilst still staying here but if you are looking at booking you need to know. This is my 3rd stay here in the last 12 years and it has dramatically fallen appart. Check-in took 20 minutes and that's without a queue. The room is tired with electrics buzzing, square pillows, tired decor and no air...

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Thank Zak777
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Zak777, First of all I would like to thank you for choosing Vienna House Dream Castle Paris as well for sharing with us your experience during your stay. Guest such as yourself enable us to maintain the high standards of services expected from us. We are terrible sorry to learn from your disappointment and very much regret the discomfort...

Reviewed 1 week ago via mobile

Only now realised I never reviewed this hotel. Have stayed here a couple of times and we love this hotel the rooms are lovely and very clean. The staff are very friendly and helpful. Breakfast is very nice 👍 regular shuttle buses to the park every 10-15 mins. Can't wait to stay again extremely family friendly and reasonable too 👍

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Helpful?
Thank Maria w
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Maria w, Thank you for taking the time to share your experiences in Vienna House Dream Castle, with us. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely yours, George Rosu, Resident Manager and Dream Castle team

Essex, UK
Reviewed 1 week ago

A friendly welcome awaits you at the Vienna House Dream Castle. And the value considering the proximity to Disney is fab. However the rooms are tired, obviously showing signs of wear and tear and could use a face lift. The beds were large but lumpy, but the rooms are clean and tidy and well equipped. The 'SPA' was not great....

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Helpful?
Thank Estied76
GeneralManagerFR, Manager at Vienna House Dream Castle Paris, responded to this review

Dear Estied76, Thank you for taking the time to write about your stay with us. We are deeply sorry to hear that our hotel did not fully meet your expectations. Please accept our sincere apologies. We hope that you will give us the chance to prove you that our hotel is not only an average one, by visiting us again!...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A MAGICAL WORLD OF FAMILY FUN Vienna House Dream Castle in Paris is like a magical world in beautiful French garden surrounds, designed in the style of a historic palace. See your children's eyes widen when the Dream Castle mascot pays them a visit. With its perfect location, right by Disneyland(R) Paris, this hotel is the ideal holiday destination. ... more   less 

Additional Information about Vienna House Dream Castle Paris

Address: 40 avenue de la Fosse des Pressoirs, 77703 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Dream Castle Hotel at Disneyland Paris)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Price Range: $118 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Dream Castle Paris 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hotel Dream Castle
Dream Castle Disney
Dream Castle Hotel Disneyland Paris
Dream Castle Hotel Paris
Dream Castle Hotel Disneyland Resort Paris
Castle Dream Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Dream Castle Paris staff and other travellers.
207 questions
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Questions? Get answers from Vienna House Dream Castle Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for extra pillows before you arrive.”
 of 5 bubbles Estied76, 13 Mar 2017 | Read review
“Our room was 3090. It was Perfect!”
 of 5 bubbles Expact_NothingLess, 3 Mar 2017 | Read review
“Select breakfast when booking if possible.”
 of 5 bubbles shanemb78, 2 Mar 2017 | Read review
“Ask for a room facing the back of the hotel grounds, otherwise it will be of the car park”
 of 5 bubbles andyg896, 27 Feb 2017 | Read review
“If you require quiet room, or a Pacific view or floor, request such when booking.”
 of 5 bubbles carolthomas2016, 26 Feb 2017 | Read review
5 of 5