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Vienna House Dream Castle Paris

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4,219 Reviews from our TripAdvisor Community

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There are newer reviews for Vienna House Dream Castle Paris
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Showing 2,605: English reviews
Glasgow, United Kingdom
Level Contributor
87 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 30 December 2011

This was my 5th visit to Disneyland Paris and my first stay at this hotel which I feel was far superior to any of the hotels I have previously stayed in including Disney's own resort hotel. From the moment we arrived at this hotel we found the staff to be very friendly. The hotel was immaculate and our room was... More 

Helpful?
1 Thank malynch50
Calgary, Canada
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 December 2011

Hotel was in a great location for visiting Disneyland. Just 10 minutes by bus, and far less expensive than the hotels located right at the park. Nice hotel, but not a lot of great selection for food. And, even less for North American style food (which is important with the kids). Room was nice, size was really good, bathroom was... More 

Helpful?
1 Thank Fishboy100
Brisbane, Australia
Level Contributor
130 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 20 December 2011

I booked a trip to Disneyland including a 2 night stay at this hotel as a birthday present for my husband. The shuttle from and to the parks is convenient. The king room was nice and spacious and it had lovely windows overlooking the area. Buffet breakfast was included in the price and was lovely. Staff were friendly and the... More 

Helpful?
1 Thank JIG80
Jeddah, Saudi Arabia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 December 2011

We stayed there for 2 nights and went to Disney. The Bad: The sheets and towels had stains on them. There was no concierge service and no one at information desk. They charge for towels by the pool and internet service in the room is EU 6 for 3 hours. The Good: The staff were friendly and helpful. There is... More 

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Thank 2europe
Bloemfontein, South Africa
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 December 2011

We were a family of 9 people who stayed at the Dream Castle Hotel. As this was my third stay at the hotel, I was a bit disappointed with the staff at reception. Upon our arrival we had to wait for a very long time in the que. We were first in the que and it took longer than 40... More 

Helpful?
Thank BlommetjieBlommetjie
2 reviews
Reviewed 16 December 2011

We have just returned from a family trip to Disneyland. The hotel is 5 minutes from Disney. Rooms are basic but comfortable...although quite small for a 4 star hotel. Staff are friendly. Many of the machines and rides were broken at the time of our visit. It's a bit pricey but I think that is endemic of all of Disney.... More 

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Thank lunty40
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 December 2011

I've benn in Dreamcastle hotel for 5 days and I'm very happy for my choice! The hotel is fantastic, cleaning, the services are serius and profesional! Thank's for everythink at all a people that work in this hotel and I hope go back as soon as posible!

Helpful?
1 Thank giacomofracassi
Level Contributor
65 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 December 2011

We have just come back from Disneyland Paris. We booked Magic Castle as part of a package deal. We took my son, age 22 months. We booked a family room and requested a cot for him. Due to our flight arriving after 10pm and our taxi driver getting list, we didn't check in until nearly midnight. We got to our... More 

Helpful?
1 Thank franthom
London, United Kingdom
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 10 December 2011

The positives about this hotel are the comfortable rooms. They are a good size, there is a fridge in the room, and well insulated for sound. The bed was big & quite comfy. The bathroom was nothing special except for great L'Occitane products. The shuttle is fine but serves all of the hotels so can't really be used as a... More 

Helpful?
3 Thank amsW6
GeneralManagerFR, General Manager at Vienna House Dream Castle Paris, responded to this review

Dear customer, We would like to thank you for your comments and are pleased to hear that you enjoyed your hotel room. We really do apologize that we have not succeeded in meeting your expectations concerning the restaurant. Thank you for your remarks concerning our buffet choice, which will help us to improve our organization and quality of the buffets.... More 

Perth
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 December 2011

When we arrived at Dream Castle we were shown a room that had two twin beds side by side which was not what we were expecting. We had seen a photo of rooms with an alcove holding a bunk bed. Apprently there were no more available for us so we were offered this room. Which was not child friendly at... More 

Helpful?
3 Thank Jo C
GeneralManagerFR, General Manager at Vienna House Dream Castle Paris, responded to this review

Dear guest, Thank you very much for your having chosen the Dream Castle Hotel for your stay at Disneyland Paris. However, we are very sorry that we did not meet all of your expectations. Please be informed that we have shared your comments with our hotel staff in order to improve our services. We kindly inform you that there is... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A MAGICAL WORLD OF FAMILY FUN Vienna House Dream Castle in Paris is like a magical world in beautiful French garden surrounds, designed in the style of a historic palace. See your children's eyes widen when the Dream Castle mascot pays them a visit. With its perfect location, right by Disneyland(R) Paris, this hotel is the ideal holiday destination. ... more   less 

Additional Information about Vienna House Dream Castle Paris

Address: 40 avenue de la Fosse des Pressoirs, 77703 Magny-le-Hongre, Marne-la-Vallee, France (Formerly Dream Castle Hotel at Disneyland Paris)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Magny-le-Hongre
Price Range: $104 - $418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Vienna House Dream Castle Paris 4*
Number of rooms: 397
Reservation Options:
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Also Known As:
Hotel Dream Castle
Dream Castle Disney
Dream Castle Hotel Disneyland Paris
Dream Castle Hotel Paris
Dream Castle Hotel Disneyland Resort Paris
Castle Dream Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Vienna House Dream Castle Paris staff and other travellers.
173 questions
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Milton Keynes, United Kingdom

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Questions? Get answers from Vienna House Dream Castle Paris staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It was Nov /Dec but the hotel was still pretty busy but quiet at night and suited our needs very well as a family room for 4.”
 of 5 bubbles Hanvey, 3 Dec 2016 | Read review
“Family rooms are very spacious.”
 of 5 bubbles Sc0ttishSunseeker, 2 Dec 2016 | Read review
“Lake view was great”
 of 5 bubbles lesley19692016, 23 Nov 2016 | Read review
“Ask for Princess Wing, good views.”
 of 5 bubbles lindsaymc18, 15 Nov 2016 | Read review
“Ask for a top/upper floor room”
 of 5 bubbles travelqueenNi, 30 Oct 2016 | Read review
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