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Impiana Resort Cherating

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Impiana Resort Cherating
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402 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Singapore, Singapore
Reviewed 22 July 2012

Visiting the East Coast of Malaysia, one must remember that this is not a major city hence expectations of things must be adjusted accordingly. We've visited Cherating a few times now but this was our 1st stay at Impiana. This quaint Malay architecture inspired resort was lovely. Nice big lobby offering free wifi. Our deluxe room though small, had a...

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Helpful?
Thank m00lah
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear m00lah from Singapore, It is always refreshing and encouraging to have such an understanding comments as yours. With that, we thanked you for staying with us and hope the time spent was memorable. We are glad to have a very supportive owner although it is a challenge to upkeep this 18 years old property. Nevertheless, we will constantly striving...

Singapore
Reviewed 21 July 2012

Stayed overnight on the way up the coast and then on the way back down. Good sized room, lovely beach location, nice renovated cafe (try the nasi dagang..) and breezy lobby. A good place to stay overnight to break our journey going up and then back down the coast. Good place to walk on the beach, and explore Cherating (don't...

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1Thank SingaporeTripper
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear Singapore Tripper, We are so sorry to hear about the infection. We are getting an expert opinion about the water at the pool and if it is the cause of it, we will get it rectified immediately. Thank you for highlighting. The planks is in our list of projects for this year. It should have been rectified earlier but...

Newcastle, Australia
Reviewed 2 July 2012

We'd driven down from Kota Bahru, and while not a long drive, it was a tiring one (no motorway), so we took the first sign to a hotel/resort we saw when we crossed over the border into Pahang, and didn't look any futher. It wasn't cheap, but not too expensive either, for our sitting/bedroom combination. It was very relaxing, with...

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2Thank maryb35
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear maryb35, Thank you for appreciating and indeed it is a lovely resort if accepted with an open mind. We are seriously protecting the environment and our beach; therefore, you will not see motorized sports or outsiders patronizing our well guarded beach. Perhaps, we will see your return visit to enjoy a longer holiday. Cheers Sunny regards! Kamarudin Kassim

Singapore, Singapore
Reviewed 26 June 2012

When you're in Cherating, do not consider going elsewhere, Impiana Resort is the place to be. No doubt it's a very old property. The door knobs, the flooring don't lie. Obvious signs of age. However, this set back is easily overcome by it's superb location. The location fronting this beautiful beach is 5 stars !!! You can have the whole...

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1Thank BeHappy1408
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear BeHappy1408, How we wish to have 10 more Shashi...and thank you for staying with us, appreciating what offered. On the other note, we have intensified the fogging in controlling the mosquitoes. A reminder to our future guests to ensure the windows are closed especially in the evening, to use the repellent provided and if none, please request for it....

Singapore, Singapore
Reviewed 22 June 2012

My family had a wonderful 3D2N stay at the resort. We had a connecting room (Deluxe and Superior Deluxe) overlooking the palm trees towards the ocean. Rooms are relatively clean and very comfortable. The service staff at the reception and restaurant, especially Shasha Kumar was friendly and attentive. We discovered by chance that turtles actually come ashore on the beach...

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1Thank Sherrie K
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Hi Sherrie K, Thank you for staying with us amidst the natural surrounding which you have been amused with. Glad you have enjoyed the stay and a definite breath of fresh air compared to the city. Do come back for more… A big thanks to you. Sunny Regards! Kamarudin Kassim

Ottawa, Canada
Reviewed 21 June 2012

It took a while to be able to book a room at this resort, as it seems to be often fully booked but we managed to book a superior deluxe for 2 nights in June. I realised later that this resort is often booked for large groups (companies, etc...) but although it was full, it was still very quiet and...

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2Thank KarinandJacob
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear KarinaandJacob, Thank you for staying and appreciate your understanding. Will convey the compliments to the staffs mentioned. We strive to fulfill our guest’s needs in ensuring a well worth and memorable holiday. To note that, snorkeling is not the best choice at our area due to the visibility and corals found but we can arrange your trip to the...

kuala lumpur
Reviewed 5 June 2012

Stay here over the weekend... The journey was about 3 and half hour from KL... Arrived around 5pm but still the check in counter kind of full, so have to wait for awhile at the lobby (with nice cold towel, really refresh us after long journey & hot weather). The staff kind of efficient and check in process relatively quick......

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2Thank HandpkWanderluster
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear lucky1117, Thank you for the comments and most of all for staying with us. We have improved the TV reception since, with the rectification of the booster and wiring system. Thanks for highlighting. Nothing much we can do with the size of the TV yet, but it is a vast improvement from the ‘old 14’inch box TV’ provided a...

Kuala Lumpur, Malaysia
Reviewed 31 May 2012

my trip to Impiana Cherating in february 2012 was great. The resort was designed in "Malay Kampung style". It was a great to stay at this resort room. It was so windy and quite. The beach was clean and giant waves.. Only minus point was there is no much food court/restaurant nearby. Overall, it was a great short vacation.

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Helpful?
Thank Yogesh K
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Hi Yogesh K, Thank you for choosing to stay with us and the time spared to write your feedback about us. It is refreshing to hear such lovely comments which make us strive to improve further. Your return visit is most welcome to enjoy, to experience and to venture whatever we have got to offer. Thank you once again Sunny...

Kuala Lumpur
Reviewed 30 May 2012

We were there for 1 night, attending a wedding in Kuantan. The hotel is about an hour away from town, but that's not an issue for us. It is located in Cherating, and shares the same stretch of beach as Club Med. The hotel staff were friendly and helpful. Our room was on the 3rd level, which unfortunately was not...

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4Thank azghaz
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear aghaz, Thank you for choosing to stay with us and for the time you have spared to write your feedback here. We have highlighted to the chef to assign a more experience staff for the egg station and to monitor the food quality with more rotations on varieties. We are also in the look to hire more people in...

Kuala Lumpur, Malaysia
Reviewed 27 May 2012

Enjoy the drive from KL to Kuantan, smooth sailing all the way. Remarked on our booking that its our 25th Wedding Anniversary, nothing noticeable. Having to feel the warm nights with the air-condition is just too much. Luckily the ceiling fan works. Have complaint upon check out, still the same excuse. "we will look into it" and tell the Manager...

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1Thank Shane S
kamarudin, General Manager at Impiana Resort Cherating, responded to this review

Dear Mr. Shane S, First of all, thank you for choosing to stay with us. I am disappointed to hear that your anniversary was marred by the condition of our air conditioning system. In fact, I am knocking my head for such to happen. We have replaced almost 40% of our air conditioning and the rest are in line for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Babysitting

Additional Information about Impiana Resort Cherating

Address: Impiana Resort Cherating Jalan Kuantan Kemaman, Cherating 26080, Malaysia
Region: Malaysia > Pahang > Kuantan District > Cherating
Price Range: $85 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Impiana Resort Cherating 3.5*
Number of rooms: 104
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Also Known As:
Impiana Resort Cherating Hotel Kuantan
Impiana Hotel Kuantan
Impiana Hotel Cherating
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Questions & Answers

Here's what travellers have asked, with answers from Impiana Resort Cherating staff and other travellers.
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Questions? Get answers from Impiana Resort Cherating staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all room has sea view with tree”
 of 5 bubbles Azadsh, 6 Jan 2016 | Read review
“Ask for ground or first floor because no lift”
 of 5 bubbles KtnTrip, 29 Dec 2015 | Read review
“Beach fronting views are best.”
 of 5 bubbles sarah19602015, 1 Dec 2015 | Read review
“Always prefer the Superior Deluxe room, but its pricy”
 of 5 bubbles FikiZul, 14 Nov 2015 | Read review
“Pick a junior suite if you'd like more room, but i think all rooms overlook the beach”
  • Rustic Bedroom
  • Junior suite attachment
 of 5 bubbles EdwinTJ, 26 Oct 2015 | Read review
5 of 5