Chateau De L'ile

Chateau De L'ile

4 Quai Heydt, 67540 Ostwald, Strasbourg France
Traveller (325)
Panorama of the Classic Room at the Chateau de L'ile
360
Panoramas (12)
Room & Suite (212)
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About

4.0
#1 of 6 hotels in Ostwald
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, French, German
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness / spa changing rooms
Restaurant
Billiards
Table tennis
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Wifi
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Wine / champagne
Board games / puzzles
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Full body massage
Hammam
Head massage
Massage
Neck massage
Steam room
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Desk
Housekeeping
Private balcony
Room service
Electric kettle
Flatscreen TV
Bath / shower
Safe
Telephone
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms

Location

4 Quai Heydt, 67540 Ostwald, Strasbourg France
Name/address in local language
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 41 out of 100
41
Entzheim Airport
Soellingen Airport
37.5 km
See all flights
895Reviews6Q+A22Room tips
Traveller rating
  • 385
  • 316
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  • 19
Time of year
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Detailed Reviews
kv_cosmo wrote a review Aug 2020
4.0 of 5 bubbles
Have now stayed at this hotel three times and looking forward to returning! The location is very quiet yet only 20 minutes to center of Strasbourg, the rooms absolutely charming, great swimming (inside pool & jacuzzi) with lounge chairs both inside and outside. Old world charm & true relaxation. Can truly be recommended for singles, couples and families with children. The Winstub restaurant has a nice very nice terrace and great children's menu. The only downside is that the service can be quite slow and the level of cooking could be improved.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nathalie Coquet, Autre at Chateau De L'ile
Responded Aug 6, 2020
Dear Guest, We thank you for your comment and your loyalty. We note your suggestions for improvement. Hope to see you again
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elenamariapark wrote a review Jan 2023
4.0 of 5 bubbles
The castle location is lovely, next to the ile river. The reception was very friendly, both our children got a welcome gift and snack. Bathrobes were also provided for the children. The bathrobes are provided in a plastic carrier which is very handy to bring your belongins to the pool/wellness area. Be aware that the pool area is a silent area (since the massages are just around the corner and the whirlpool not for children under 12 years and only up to 5 pm. Breakfast is lovely and highly recommanded. The room was with a royal, classic Flair and spacious enough with 2 children. Same for the bathroom with shower and bathtube and toiletroom.
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Review collected in partnership with this hotel
Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DianeTNoshay wrote a review Oct 2023
4.0 of 5 bubbles
The Chateau is a beautiful hotel and property, and the staff are excellent! A couple of constructive (negative) comments are as follows: there are no screens on the windows, so the bugs flew inside our room. We noticed this is a traditional in France, but this is a Hotel. As for the TV, there was only one (1) English-speaking station (BBC), which had poor reception. For a 5-star Hotel, there should have been more TV available. Lastly, the maid or cleaning staff did not clean the tube during our stay, which was numerous nights.
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Review collected in partnership with this hotel
Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bbm wrote a review Jan 2023
Tel Aviv, Israel
2.0 of 5 bubbles
There are two nights in the hotel.
The hotel is defined as 5 stars but it is not!!!! 5 star hotel.
We feel cheated! Maybe a 3 star hotel.
The level of service of the staff is low, they did not help with the things we asked for.
The cleanliness and the level of maintenance are extremely low!
The amount of payment per night is higher than what the hotel has to offer.
The spa is not a spa but a small children's pool. Place is not inviting.
There is no hot water and there was no water flow at all.
Simple and not clean towels.
Very basic breakfast.
Don't be impressed by the beauty of the place in the pictures.
It's just an appearance!!
We will not go back there
Read more
Date of stay: December 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The level of service of the staff is low, they did not help with the things we asked for. The...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Merve wrote a review Dec 2023
Venice, Italy
3.0 of 5 bubbles
If you are two people in the breakfast room, you cannot sit at a table for 4 people. If the riverside table is vacant, you cannot go there because it is forbidden to use 2 separate tables. The staff is very rude. I will not come again, I do not recommend
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
acfl206 wrote a review Aug 2023
3.0 of 5 bubbles
Slightly underwhelming service, I expected help with bags on the way in which wasn’t provided. Facilities I thought needed a lick of paint and I thought the room could do with a review of the decoration. Very clean tho.
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Review collected in partnership with this hotel
Date of stay: August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bettina K wrote a review Jun 14
Frankfurt, Germany
5.0 of 5 bubbles
It was our first visit just some days ago in the Chateau de L'ile and we will surely stay here again if we visit the area again.
The staff was extremely friendly and helpful. The whole place seemed to be quite out of time and space in a positive way. Very quiet inmidst a park and close to the river yet close to the tramway (7 min walk) to go into the city of Strasbourg.
The breakfast was very good for France, witth variety of sausages, eggs, cheese and salmon as well as youghurt, jam, sweet things, cereal.
Breakfast until 10:30 a.m. was also very much appreciated;-)
The rooms were tidy and clean and there was even a refrigerator. Bathroom with shower and bathtub and all amenities.
Check out until 12:00 a.m. is also very nice for vacationers like us.
We did not eat in the Restaurant this time but heard from other guests that it is very good.

The only thing which we didn't like is that we could not open the window in the night due to many moskitos. Which was a pity as the air outside was so fresh and cooling. However they told us at check-out they will have a solution for that very soon.
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Review collected in partnership with this hotel
Date of stay: June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike V wrote a review Apr 2022
3.0 of 5 bubbles
A classic clean hotel very nicely situated. Friendly staff. However the facilities are not up to standard of today and do not match the price setting. The spa is very limited, hot tub empty. All and all below our expectations. Not worth a d-tour
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ctcv wrote a review Feb 2020
Frankfurt, Germany
4.0 of 5 bubbles
We stayed here hoping to go to the Strasbourg Christmas market. The hotel is not near the market. The rooms are just typical nothing really great about them for staying in a “castle.” We didn’t have a reservation for the restaurant so they turned us away. We found a fantastic restaurant in town so we were overjoyed about that experience. We visited the spa area with pool, that was nice. We enjoyed the Christmas decorations around the castle.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AJO wrote a review Apr 2023
Bad Vilbel
4.0 of 5 bubbles
We stayed for one week as a family at the hotel and we were all in all satisfied with the hotel. The employees were all very kind, friendly and attentive. The room had everything needed for one week, although space for clothes was a bit limited. The breakfast was good. One evening we had lunch at the restaurant of the hotel which was excellent. We have one thing we would recommend to improve and this is the internet. The stability of the net as well as the strength of the signal were not good.
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Review collected in partnership with this hotel
Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wolfgang K asked a question Aug 2020
Zurich, Switzerland
Is a little dog allowed
Rebecca C asked a question Jun 2017
Greater London, United Kingdom11 contributions4 helpful votes
Hello, Could somebody tell me where the nearest tram is to go into Strasbourg? Thank you!
Paris, France8 contributions
yes, we have twin bedded rooms - you should precise it when booking - Have you already done your booking ? you can contact the hoteldirectly through the website chateau-ile . com Bes regards
Answer from Fabien s
Strasbourg, France65 contributions60 helpful votes
bonjour je ne pense pas que la question m'est destinée!! bonne journée
Pierre P asked a question May 2016
Huahine, French Polynesia2 contributions2 helpful votes
Le petit déjeuner est il compris?
Answer from roger l
Metz219 contributions275 helpful votes
Le petit déjeuner est compris lorsque vous réservez un "package" si non, il faut compter 24 € par personne
bhpleeds wrote a tip Jun 2023
Leeds, United Kingdom106 contributions51 helpful votes
5.0 of 5 bubbles
"Free bike hire. Upgrade to a balcony, dine elsewhere, restaurant closed Sunday and Monday "
Read full review
bbm wrote a tip Jan 2023
Tel Aviv, Israel6 contributions
2.0 of 5 bubbles
"The level of service of the staff is low, they did not help with the things we asked for. The cleanliness and the level of maintenance are e"
Read full review
gabrielk189 wrote a tip Aug 2019
Tel Aviv, Israel20 contributions27 helpful votes
3.0 of 5 bubbles
"Garden view"
Read full review
franknessel wrote a tip Apr 2019
Königstein im Taunus, Germany106 contributions19 helpful votes
4.0 of 5 bubbles
"Room with view to the garden (enjoy the evening sun...)"
Read full review
Sjk K wrote a tip Nov 2016
New York City, New York275 contributions80 helpful votes
5.0 of 5 bubbles
"we had a room that was very quiet facing the river"
Read full review
Not the right property for you?
There are more places to choose from in the Ostwald area.
PRICE RANGE
C$151 - C$171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau de l`ile hotel ostwald, chateau de l ile ostwald
LOCATION
FranceGrand EstBas-RhinStrasbourgOstwald
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Chateau De L'ile - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Chateau De L'ile
Which popular attractions are close to Chateau De L'ile?
Nearby attractions include Natura Parc (0.4 km) and Le Point d'Eau (1.0 km).
What are some of the property amenities at Chateau De L'ile?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a spa.
Which room amenities are available at Chateau De L'ile?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Chateau De L'ile?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Chateau De L'ile?
Yes, free parking is available to guests.
What are some restaurants close to Chateau De L'ile?
Conveniently located restaurants include Le Percheron, Miro, and La Winstub de l'Ile.
Are there opportunities to exercise at Chateau De L'ile?
Yes, guests have access to a sauna and locker rooms available in the fitness centre during their stay.
Is Chateau De L'ile located near the city centre?
Yes, it is 0.4 km away from the centre of Ostwald.
Are any cleaning services offered at Chateau De L'ile?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chateau De L'ile?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chateau De L'ile offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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