Gran Muthu Cayo Santa María

Gran Muthu Cayo Santa María

Pedraplén A Cayo Sta. María, Caibarien 52610 Cuba
Traveller (522)
Palapa at the beach
Pool & Beach (14)
Cena día 21
Plato fuerte carne
Guarnición 
Arroz, ensalada y puré de papa
Todo según la carta
Dining (9)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#1 of 1 resort in Caibarien
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
All Inclusive Resort for adults & families
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Yoga classes
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Wine / champagne
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids pool
Highchairs available
Airport transportation
Taxi service
Conference facilities
Meeting rooms
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Gift shop
Sun loungers / beach chairs
Sun umbrellas
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Cable / satellite TV
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Romantic
Languages Spoken
English, Spanish

Location

Pedraplén A Cayo Sta. María, Caibarien 52610 Cuba
156Reviews7Q+A18Room tips
Traveller rating
  • 99
  • 22
  • 6
  • 12
  • 17
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Eva B wrote a review Mar 2023
5.0 of 5 bubbles
The resort has been recently taken over so it is pretty quiet. The service from the staff was amazing for us. We adapted to the circumstances of Cuba being that some things are sometimes not available. Despite the fact that the occupancy was low the hotel still provided us with entertainment on the beach each day. They danced with our two 6 year olds on the beach and built sand castles with them. Included them in games and contests at the pool. They adapted their entertainment in the evening to include them there as well. Each night after supper they would do activities and games with the kids in the lobby for at least an hour. Ariel and Adrian and their crew of dancers always made our kids feel special. Our rooms were cleaned beautifully each day and decorated with different towel animals. The housekeeping staff were so friendly. We we requested a room change on day two as we were supposed to have an ocean view and we were pleasantly accommodated with no hesitation. Romano and Yoelkys took care of our light snack needs throughout the week at the snack bar. We went daily for grilled cheeses and plantain chips or fries. Naomi did an amazing job at running the swim up bar. Welcoming us warmly. Interacting with our kids. We literally got to know almost every employee that week. The beach was pristine. The grounds are lush. Sail boat rides were fantastic. Don’t forget to check out the beach/ pizza bar just past the boat shack. If you don’t know about it you won’t see it. Only open for a couple hours each day. Also the ice cream in Cuba is delicious.
Read more
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, Director General at Gran Muthu Cayo Santa María
Responded Mar 26, 2023
Dear Evab, Thank you very much for this detailed and wonderful review, which helps the TripAdvisor community to make the right decision when it comes to choosing the ideal Hotel for their family vacation. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food. I am sure that your feedback will serve as an encouragement to our team, as we strive to continuously improve the quality of our services. I will personally extend your special comments to Ariel, Adrian, Romano, Yoelkis amd Naomi for their extraordinary performance. Thank you again for all your kind comments. We are looking forward to your next visit, do not hesitate to contact us for any pre-arrival arrangements. Greetings, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mensura S wrote a review Feb 2023
4.0 of 5 bubbles
The hotel is very good, clean, by the water, nice room, excellent position.
The staff is nice, a manager and responsable of public relation Oss are very kind, they chat with ys, ask if we need something....
Ocupancy is low and food is just Ok, enought of everything and if need more, just to tell and they do all their possible to improve. By the way, chef is very present to see if we are happy with food or need something.
The beach is very very nice, high security.
We were happy and past a very good vacation...so thanks to all of you in that amazing hotel.
See you soon
Read more
Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, Director General at Gran Muthu Cayo Santa María
Responded Mar 26, 2023
Dear MensuraS, I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. It is very heartwarming to read that the staff played such a great part in making your stay memorable, I'll be very happy to share your comments with Oss and the Chef. Thank you very much for having chosen Gran Muthu Cayo Santa Maria for this wonderful occasion, we look forward to your return. Regards, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mallory p wrote a review Apr 2023
5.0 of 5 bubbles
Our first time in cuba & wow the beach was absolutely STUNNING
The food is cuba, but there is always something to eat, breakfast and lunch buffet & 2 a la cartes for dinner. Lots of bread, rice, beans, pasta, fruit. Also a pizza place on the beach open daily I believe from 1-3, and the pizza is SO GOOD
The staff were absolutely amazing, so friendly and welcoming.
The resort was quiet, which was nice for us as we didn’t have to wait in lines for drinks, or fight for beach or pool chairs. & no alcohol shortages ! Lots of wine,vodka,gin,beer and of course rum
The only downside to being quiet was there wasn’t much happening in the evenings. BUT the staff always had some sort of entertainment in the lobby every evening & the cigar bar/nightclub was open every other night.
I would go back & I would absolutely recommend this resort
Read more
Date of stay: March 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, Director General at Gran Muthu Cayo Santa María
Responded Apr 5, 2023
Dear Malloryp, Thank you for sharing the comments of your stay at Gran Muthu Cayo Santa Maria. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. We love your review as you were in your first visit in Cuba, short but concise highlighting everything that made you feel pleased and happy during your stay. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Gran Muthu Cayo Santa Maria to become part of our family and interact with our staff. We are looking forward to welcome you again on your next trip to Cuba! Cordial greetings, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shane D wrote a review Mar 2023
Ottawa, Canada
+1
1.0 of 5 bubbles
I have no idea how anyone can offer anymore stars than 1. The site was less than 30% capacity and there is no food. The service was just as bad. You could not get a drink and simply had to go to the bar yourself to get served. Front desk was useless and the customer service agent was worse. Sunwing was a disaster from start to finish. Delayed flights in both ends, running out of snacks for flyers who spent a week starving. With the amount Sunwing charged for the vacation and the charges for the snacks my expectations were not even close to being net. I think going in a family vacation spending several thousands of dollars, it’s not unreasonable to expect some food and drinks to be served? Food 1/10, drinks 3/10 service 2/10 rooms 6/10 Sunwing 3/10 beach 9/10 weather 9/10 entertainment 1/10 excursions 2/10. We had to go to neighboring resorts to eat. Bug bites expect a lot! The worst vacation ever and can’t get Sunwing to respond nor the hotel. They just take your money. Do yourself a favour and cancel your trip now! You will not be happy especially if you are bringing children. Steamed carrots for breakfast! Really is they the way it works? The absolute worst experience ever snd I have been to Cuba 5 times. Never to return.
Read more
Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, Director General at Gran Muthu Cayo Santa María
Responded Mar 25, 2023
Dear guest Cshaned, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on TripAdvisor. It is with regret that we read the comments about the issues you unfortunately experienced during your recent stay with us, and we hope you would accept our sincerest apologies. Please be certain that we have taken your feedback seriously and we will work in our opportunity areas in order to deliver better service to our guests. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service at Cayo Santa Maria in Cuba. Respectfully, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sefaw G wrote a review Mar 2023
Ottawa, Canada
1.0 of 5 bubbles
What a terrible experience, I paid $1,775.00 to get away from stress and exhaustion but instead I found myself trapped in a worst vacation ever, the worst food, so much mosquitoes and bugs. Absolute disaster, the only thing this place has going for it is the beach and some nice employees that actually act like they want to be there, everything else is a complete failure. Shame on MGM Muthu Hotels management how they deceive people of their time and money like this, and how Sunwing is helping them to do so!!
This resort should be closed till it’s ready to serve vacationers.
Read more
Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, General Manager at Gran Muthu Cayo Santa María
Responded Mar 25, 2023
Dear Sefawg, Thank you for your feedback. We appreciate that you choose our resort as your tourist destination but we regret that your recent stay at our property was not as you were expecting because we always try to please all our guests offering an optimal service. We would like to mention that our property is dedicated to go beyond the guest's expectation by offering always an optimal service. We want to express our deepest apologies if you did not feel satisfied with the service we offered, each point expressed by you was already adressed in our meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. Every point expressed will be considered as an area of improvement and corrective measures are already in action to fix these issues. We hope to have another opportunity to be your host if you return to Cayo Santa Maria as we are sure that we can do it better in the future. Regards, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
carmen g wrote a review Feb 2023
+1
5.0 of 5 bubbles
The most amazing resort I've been too!!! It's my 6th time I come to Cuba and my first time in cayo santa maria by far the best beach ever!!! The hotel was super clean and the staff!!! The Staff was wonderful, Claudia and Evailyn are the sweetest people and provided excellent service!! Osmany was such a gentleman and drove us to the little shopping mall called Estrella and took great care of us . Robert the general manager of the grand muthu hotel was impeccable, always giving us information and ensuring our stay was pleasant and made sure we were fully satisfied. Not only did I have great weather and a relaxing vacation I made some wonderful friends and memories I will cherish. I will 1000000% go back to this hotel and highly recommend it to everyone. At first while I was booking I wasn't sure between this hotel or memories but some clients from memories switched their stay to come to our hotel because they complained of cleanliness and the rooms were bad. So I'm happy I made the right choice! The beach is so close to the pool and lobby and u don't have to walk much to get from place to place. Did not see not even one piece of paper on the floor, or mess, staff picked up right away. The bus ride from airport is about an hr and a half but it's worth it! the white wine was amazing ! Highly recommend this hotel , a big thank you to the staff for a wonderful experience ❤️
Read more
Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, Director General at Gran Muthu Cayo Santa María
Responded Mar 25, 2023
Dear Carmeng Receive a warm greeting from the entire team that makes up our Gran Muthu Cayo Santa Maria. Firstly, we would like to thank you for choosing our hotel for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes. We also greatly appreciate your comments and compliments on many of our staff. Thank you again, for making us your choice hotel when visiting the Cayo Santa Maria in Cuba. We look forward to welcoming you back again very soon. Cordially, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lorraine S wrote a review Dec 2023
3.0 of 5 bubbles
This resort has potential but definitely not a 5 star, not even for Cuba. The first two days there was barely any food and what was there were covered in flys, no hot water and no working phone. Christmas Eve there was lots of options which was good and they opened the buffet by the beach but surprisingly on Christmas Day the buffet was barely left overs from Christmas Eve. If you’re smart bring condiments as the food is not great. I would not go back as most of the workers are not so kind to black people. Once we started tipping generously and leaving gifts on the table we were treated better/ like the non black people which is very unfortunate. I was eaten alive by mosquitoes AND bedbugs!! I’ve counted over 5O plus bites. Thank God for the crew of South Africans that were there to make our trip good, it would have been dead without them. The beach is gorgeous, it was the highlight of my time here. Shout out to Dayanna for hearing our concerns and doing everything she could to help she is wonderful, they are lucky to have.
Read more
Date of stay: December 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Check bed for bed bugs Bring condiments for food Bring sweaters in December-February Bring...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista G wrote a review Dec 2023
Omemee, Canada
5.0 of 5 bubbles
The resort was stunning and the staff were great. Especially the gardeners
The view from the lobby and pool is beautiful. WHen you pull up to the lobby you view the sea.
We had an ocean view room but the trees in front of the ocean and between the building block the view unless you are standing up. Not a big deal as I don't spend much time in my room.
The food at the a la cartes was pretty good and the barbeque at the beach was great. They would barbeque chicken and different things on the path to the beach.
THe beach was the niceset I have seen in Cuba.
Read more
Date of stay: April 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
brmac44 wrote a review Mar 2023
Fredericton, Canada
+1
5.0 of 5 bubbles
What a wonderful trip! Definitely recommend this resort. The staff went above and beyond and they treated us like family. The resort was very clean and comfortable. The beach was close to the resort and the buffet looking over the water was incredibly breathtaking. Oh, and the coffee was absolutely amazing. I’m still hopping. I most definitely will be returning and I met such wonderful people.

Barb
Read more
Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Roberto Jose Luis Avila Pool, Director General at Gran Muthu Cayo Santa María
Responded Mar 26, 2023
Dear Barb, Allow me to express my appreciation for taking the time to share your review about your recent stay with us. We are honored to have been your hosts and I am glad to read that your overall experience was very enjoyable. We take pride in being able to provide our guests with memorable experiences and genuine caring service. There are few words more flattering than the promise of our guests to return, as this reflects that the hard work and dedication with which we work have paid off. Thank you again for all your kind comments we hope to have the pleasure of seeing you back soon at our Hotel Gran Muthu Cayo Santa Maria! Greetings, Roberto Avila Pool General Manager Gran Muthu Cayo Santa Maria
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CeContracting L wrote a review Nov 2023
Toronto, Canada
4.0 of 5 bubbles
This is a beatiful resort, very well maintained, the grounds are well kept and the people are the best. The occupancy is on the rise every day, the main buffet is open for breakfast lunch and dinner, there was plenty of food, a bit bland but thats normal for Cuba. A/C working perfectly, rooms are good everything works perfectly. It is definitely worth the bus ride from the airport. Highly recommend this hotel.
Read more
Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lewis K wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"Don't worry about the little things, but enjoy the beautiful beach and the kindness of the Cubans"
Read full review
Wendy S wrote a tip Mar 2024
Wasaga Beach, Canada1 contribution
2.0 of 5 bubbles
"Bring lots of food"
Read full review
John M wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"We would definitely recommend this resort to travelers. You will not regret."
Read full review
Jasenka K wrote a tip Mar 2024
Mississauga, Canada16 contributions
5.0 of 5 bubbles
"Do not hesitate to come to this hotel. You will have the best service and food. We will definitely keep coming "
Read full review
Liza B wrote a tip Feb 2024
Puerto Rico1 contribution1 helpful vote
2.0 of 5 bubbles
"Extremely cold water at the pool. Very poor food selection. And food was always cold. No hot water in the room which caused me getting sick"
Read full review
Not the right property for you?
There are more places to choose from in the Caibarien area.
PRICE RANGE
C$101 - C$111 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaVilla Clara ProvinceCaibarien
NUMBER OF ROOMS
846
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Gran Muthu Cayo Santa María - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Gran Muthu Cayo Santa María
Which popular attractions are close to Gran Muthu Cayo Santa María ?
Nearby attractions include Santa Maria Beach (3.0 km), Cayo Santa Maria (4.3 km), and Playa de las Gaviotas (5.6 km).
What are some of the property amenities at Gran Muthu Cayo Santa María ?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Gran Muthu Cayo Santa María ?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Gran Muthu Cayo Santa María ?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Gran Muthu Cayo Santa María ?
Yes, free parking is available to guests.
What are some restaurants close to Gran Muthu Cayo Santa María ?
Conveniently located restaurants include Isabel y Fernando, Le Bistro, and La Goleta.
Are there opportunities to exercise at Gran Muthu Cayo Santa María ?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Does Gran Muthu Cayo Santa María have airport transportation?
Yes, Gran Muthu Cayo Santa María offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Gran Muthu Cayo Santa María offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Gran Muthu Cayo Santa María ?
The staff speaks multiple languages, including English and Spanish.
Does Gran Muthu Cayo Santa María have any great views?
Yes, guests often enjoy the ocean view available here.
Things to DoRestaurantsFlightsTravel StoriesCruisesRental Cars