Hotel Vigia

Hotel Vigia

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

2.5
#10 of 10 hotels in Cayo Guillermo
4.1 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.3 of 5 bubbles
Service
2.3 of 5 bubbles
Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Property amenities
Restaurant
Room features
Air conditioning
16Reviews0Q+A0Room tips
Traveller rating
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Detailed Reviews
Martine L wrote a review Apr 2023
1 contribution
2.0 of 5 bubbles
i went in march 23 i allways liked this place even if it was not perfect
but now it is really bad from 260 rooms 50 to 60 are available the rest is closed
when we had rain it was comming in maindrain was blocked
walkway to the beach was new but all the old wood was left on the side
80 percent of people came from cuba 10 percent canadian and 10 percent from somewhere else
food was ok but not much
washrooms by the pool are lets not get in to this
the whole place in in need of some big $ to bring it back
i am not a fancy guy but they really should not offer this hotel
Read more
Date of stay: March 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Olga Lidia A wrote a review Sep 2023
4 contributions1 helpful vote
2.0 of 5 bubbles
The place offers bad service, the pool is dirty, there were no cups to drink coffee, they served it in disposable cardboard cups.
The rooms were in a fair state, they did not pay much attention to cleanliness.
I definitely don't recommend it.
Read more
Date of stay: June 2023
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Trip type: Travelled as a couple
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
miguel r wrote a review Jan 2024
1 contribution1 helpful vote
+1
4.0 of 5 bubbles
I have returned to the hotel after its restoration, I had been in September when they started and it has been a totally positive, superior change from the reception. Very good cleaning, good service from the staff, excellent buffet food, as well as the barbecue, the magnificent beach!! and the bars too, an animation where Cuban culture and music prevail. Tranquility, respect, professionalism in all areas. I especially congratulate the Public Relations and Kitchen team and the entire group in general. I recommend it and I will return.
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Date of stay: December 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Vaya a disfrutar de ese excelente mar y magnifica playa y los mariscos que alli ofrecen
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Idael D wrote a review Apr 2024
1 contribution
4.0 of 5 bubbles
In general, the entire installation has very good aesthetics. Customer service was great. A wide variety of foods. We had a great time at the facility and especially with the animation team. Excellent treatment by the hotel management. ⭐️⭐️⭐️⭐️
Read more
Date of stay: April 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Leydigna C wrote a review Jan 2024
1 contribution
+1
5.0 of 5 bubbles
It was an incredible experience, the comfortable rooms, the food excellent, the staff works with a lot of love, the manager is very good, I also want to highlight the professionalism of Mayelin, the head of public relations, the skinny guy who is the sous chef, and Yusumi, the captain of the restaurant. they will remain, we will surely return
Read more
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lianet N wrote a review Jan 2024
1 contribution
+1
5.0 of 5 bubbles
An unforgettable experience, a pleasure to have been in the hotel, the service of the best quality, all the workers with the best treatment, the food unsurpassed, the dinner on the 31st exceeded all our expectations, the rooms with comfort. I had the pleasure of starting a year with great desire to return
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yasmani B wrote a review Sep 2023
4 contributions
1.0 of 5 bubbles
To begin with, before we arrived they painted a world of colors for us on this lookout hotel and when we arrived the reality was different.
There was no lobby, it was deserted, there was no seat to sit in. The rooms were not cleaned, with cockroaches, the shower did not work, we were never able to bathe, we bathed in a small shower next to the pool every day, we looked for help to solve the shower thing, they always told me Iván was going to go and they never went, there were no glasses of any kind to consume or plates, the people who were there all stayed and no one came to talk to us, there was no ice for the soft drinks and to make matters worse, what you could consume were Cuban rums ( refined, pearl, and others 🤬) the terrible food 🤢🤢🤢and cockroaches 😡.....
The next day, to a surprise, the entire day without power, we had lunch and ate without candlelight 😩 it's a shame to see how they paint us something so beautiful and when you arrive it's totally the opposite, the dirty, disgusting pool (the only beautiful and exquisite thing is the beach 🤩 🤩🤩🤩and the spectacular diving 🥰)

And I started to investigate and the chain that had that hotel left years ago and is in the hands of Cubans (for me and all of us who were there, it was nothing more than a bus that took us, we classified it as a 👉campism 👈
It was my worst experience in my entire life.
Read more
Date of stay: August 2023
1.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: No le recomiendo a nadie este hotel hasta que una cadena extranjera llegué y lo vuelva hacer hotel
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gilberto G wrote a review Sep 2023
Okolona1 contribution
1.0 of 5 bubbles
Hotel in terrible conditions, bad service, dirty pool with mazamorra, even a dead crab for several days inside the pool, the buffet, cold food, enormous heat, flies in general, the hotel is a disaster
Read more
Date of stay: September 2023Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ulises n wrote a review Sep 2023
Villa Clara Province, Cuba20 contributions7 helpful votes
4.0 of 5 bubbles
I want to thank the group of workers at this hotel who, despite the existing limitations, made an effort to give their best, congratulations for their treatment from the front office staff to the waitresses, also special thanks to public relations who were with me at all times. us to give us special attention and although she does not belong to the hotel, our Cubatur Cabaiguan guide, for making this trip a few days of pleasure, congratulations
Read more
Date of stay: August 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Francesco F wrote a review Aug 2023
Parma, Italy17 contributions2 helpful votes
1.0 of 5 bubbles
Very bad.
Dirt reigns supreme in this "resort" which, architecturally, might even seem nice.
In the rooms dirty sheets and towels, cleaning consists only of making the bed.
The "bar area" is perpetually flooded and full of mud and poop, and is also inhabited 24 hours a day by drunk and rude locals.
Snack bar always empty, buffet full of flies, as well as poor and dirty: three days of fasting.
Except only the fantastic Caribbean sea which I hope you can also find in other resorts. Don't come here for your own good (we spent the rest of the holiday in casas particulares so we are not people looking for unbridled luxury, but only cleanliness and education.
Read more
Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Non venite qua.
Google
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$82 - C$97 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Guillermo
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Vigia - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Hotel Vigia
Which popular attractions are close to Hotel Vigia?
Nearby attractions include El Jardin de Rocio (Rocio's Garden) (0.00 km), Museo Municipal Hermanos Vidal Caro (0.00 km), and Fundación De La Naturaleza Y El Hombre (0.00 km).
What food & drink options are available at Hotel Vigia?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Hotel Vigia?
Conveniently located restaurants include El Burro Tossiendo, Mandal Indian Restaurant & Bar, and La Caleta.
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