We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Melia Cayo Guillermo Hotel

Save
Share
67210 Cuba
COVID-19 update: See the added health and safety measures this property is taking.Read more
Contact accommodation for availability.
There are similar hotels available.
View all
Traveller (8983)
360
Panoramas (25)
Pool & Beach (2734)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Read more
Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Melia Cayo Guillermo Hotel
Updated 20-06-23 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 9 hotels in Cayo Guillermo
Location
Cleanliness
Service
Value
Travellers' Choice
Cayo Guillermo is located one of the most beautiful and white-sandy beaches with more than 1300 palm trees, and swept by very transparent waters. The area was an inspiration for Ernest Hemingway, and fishing the great blue river, always on his Pilar Yacht, he created part of his work. The hotel is perfect for couples and families but also for diving, fishing. We also organize the wedding of your dreams in this paradise.
Read more
Property amenities
Free parking
Paid internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Internet
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Full body massage
Head massage
Salon
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Great View
Languages Spoken
Spanish
5809Reviews579Q+A100Room tips
Traveller rating
  • 2,746
  • 1,625
  • 710
  • 403
  • 325
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Moe wrote a review Nov. 2020
1 contribution3 helpful votes
Some things by looking at the reviews,never change.Old run down moldy hotel in need of major repairs or even better-tear it down and start over.Shame on Melia for advertising this dump as a 4-5 star.We were 10 year Melia Hotel customers but never again will i give them my hard earned money.Lack of good service,lack of drinks,lack of toilet paper,lack of a.c,lack of running water,lack of bottled water,ect.Nice beach but location is in no mans land and not much to do in this area.My recomondation is save your money and avoid this hotel or any other run by Melia,don't seem to care much but taking your money.Satifaction ''not'' guaranteed.
Read more
Date of stay: December 2019
Location
Cleanliness
Service
3 Helpful votes
Helpful
Share
Cheryl D wrote a review Apr. 2020
2 contributions3 helpful votes
A group of us just came back from Melia Cayo Guillermo. It was a fantastic trip. The place is beautiful & relaxing. The staff was kind, professional & helpful. The entertainment was top notch, the best I have seen in years, very talented group. We would definitely go back to this place again. Also the food was very good & the desserts were outstanding. It was a joy to stay there for two weeks. Cheryl & Gerry Duffy
Read more
Date of stay: March 2020
Service
Sleep Quality
2 Helpful votes
Helpful
Share
Lori W wrote a review Apr. 2020
11 contributions
+1
3rd stay at this resort and never a disappointment!! Its a smaller intimate resort with great management and staff who are always around and asking if you need anything. Very friendly and make you feel part of a family.. lots of upgrades and renos being done which is very nice to see. The food was amazing, yes you read that right-The a la cartes were great and the buffet had build your own pizza, the newly rebuilt beach Rachon had fabulous food, our group loved the calamari. Lounge has fab cappacinos and Irish coffees. Yes the rooms are a little dated, but they are clean and working, have a great view and some towel and blanket art always awaits you. Clean is more important than decor. check in was good, they accommodated a special request. The beach is the best.. white fine sand, the pier is great, always fishing going on. Can get a little windy some days but if it's an annoyance to you, you head up to the pool.. I'm hoping to do a family trip here for Christmas that is how much I love this resort and would highly recommend it. Keep up the great work MCG, see you all again soon!!
Read more
Date of stay: March 2020Trip type: Travelled with friends
Helpful
Share
YULGreg wrote a review Apr. 2020
Montreal, Canada6 contributions2 helpful votes
First time to Cuba, and not the last! A nice sized resort (not too big & not too small) with nice grounds. What can you say about the beach? Just incredible! The staff are friendly and even the local cats. Edel & Maravaella in the buffet dining were wonderful. Our chambermaid Niurka always surprised us with towel sculptures. The evening entertainment was different every night and the musicianship was incredible. The resort is in relatively good shape but could use some TLC to brighten things up. I would certainly return as my wife and I enjoyed ourselves.
Read more
Date of stay: March 2020
Helpful
Share
Kaileegirl wrote a review Mar. 2020
Oakville, Canada27 contributions31 helpful votes
This was our first time staying at Melia Cayo Guillermo and our first time in the Cayo area. We had the best Cuba Vacation Ever!! We were there March 9th to the 19th 2020. The moment you arrive you become captivated by the entrance and lobby. Absolutely beautiful. The staff were all amazing, we especially note that the front desk staff were very accomodating, Eduardo was superb and managed to swith us to an upgraded room on our second day there. Every day we saw him he always had a smile and checked with us to ensure all was okay. All of the staff working at the pool snack bar were wonderful. What a fun group of people they were. They were always singing, laughing and provided great service. We also appreciated that we could get a later breakfast at the pool snack bar. The lobby bar was okay, we found the staff to be less friendly and it lacked the welcome feeling ambiance. We often felt it was inconvenient to serve guests. They do make a fantastic Spanish Coffee though!! We found the food to be very good, there was always something on the buffet to enjoy. Edel was our most favorite at the buffet, always smiling and ensuring we had everything we wanted. Our room was spacious, clean and very comfortable. We slept very well. ( we had a jr suite,) The mini bar was stocked daily and the maid folded our towels into swans every day The beach, well it is fantastic, crystal clear water, plentiful palapas for shade and lounge chairs. Not once could we not get a lounge in the shade. The pool is beautiful and again there are plenty of poolside lounge chairs. This is a smaller resort with just over 300 rooms which is what we like, yet it seems spacious. The gardens are gorgeous and give you a nice place to walk and just take a moment. We are both in our 60's so we truly appreciated the resort size and the layout. I can't say enough about this resort and we look forward to returning hopefully next year. And a huge shout out to Carlos, the General Manager. This gentleman really cares about the guest experience.
Read more
Date of stay: March 2020
Location
Cleanliness
Service
Helpful
Share
Previous
123456
PRICE RANGE
US$105 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cayo guillermo hotel cayo guillermo, cayo guillermo melia
LOCATION
CaribbeanCubaCiego de Avila ProvinceJardines del Rey ArchipelagoCayo Guillermo
NUMBER OF ROOMS
301
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Melia Cayo Guillermo Hotel
Which popular attractions are close to Melia Cayo Guillermo Hotel?
Nearby attractions include Playa Pilar (2.1 km), Cayo Guillermo (0.5 km), and Isla Media Luna (5.8 km).
What are some of the property amenities at Melia Cayo Guillermo Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Melia Cayo Guillermo Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Melia Cayo Guillermo Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Melia Cayo Guillermo Hotel?
Yes, free parking is available to guests.
Are there opportunities to exercise at Melia Cayo Guillermo Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Melia Cayo Guillermo Hotel have an airport shuttle?
Yes, Melia Cayo Guillermo Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Melia Cayo Guillermo Hotel have airport transportation?
Yes, Melia Cayo Guillermo Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Melia Cayo Guillermo Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Melia Cayo Guillermo Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Does Melia Cayo Guillermo Hotel have any great views?
Yes, guests often enjoy the ocean view available here.