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05/07/2017 06/07/2017
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    Altia Hotel

    4 rue du Vertuquet, 59960 Neuville-en-Ferrain, France
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    Best prices for your stay
    05/07/2017 06/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$101
          US$90
          US$100
          US$90
          Traveller (34)
          Room & Suite (16)
          Dining (8)
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          Overview
          • Excellent25%
          • Very good23%
          • Average23%
          • Poor16%
          • Terrible13%
          4 Dec 2016
          “Rude staff, poor food”
          22 Sep 2016
          “stayed here for three nights as part of a WW1 battlefields tour”
          Free Wifi
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          Hotel-Restaurant des Acacias Lille Tourcoing
          187 reviews
          #1 of 2 hotels in Neuville-en-Ferrain
           
          Comfort Hotel Garden Lille Tourcoing
          124 reviews
          #1 of 1 hotels in Bondues
           
          Best Western Plus Hotel Alize
          312 reviews
          #1 of 1 hotels in Mouscron
           
          Lys Hotel
          78 reviews
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          Rooms
          Jul 5Jul 6
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (169)
          Traveller rating
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          Time of year
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          1 - 5 of 169 reviews

          Reviewed 7 April 2017 via mobile

          My bed broke in the middle of the night, and upon further inspection, I saw that the slats holding up the mattress were indeed supported by blue tack. The mattress also felt like something out of American Horror Story. Also the colour scheme is disrespectful,...More

          Thank falloutboy4eva
          Response from Altia H, Responsable relations clients at Altia HotelResponded 11 April 2017

          Mister Our team is available 24 hours a day to find a solution to this type of unexpected situation. Do not hesitate to call the front desk because our night receptionist is able to change your room. The bed has been changed following your report,...More

          Reviewed 6 December 2016

          Stayed for w/e with Newmarket Travel and left on 17th October. Within hours realised left my mobile phone in Room. Immediately telephoned Max on Reception and he confirmed he had the phone in his possession. Sent 60 Euros (for Postal return of Phone and tip...More

          Thank Paul D
          Response from Altia H, Responsable relations clients at Altia HotelResponded 7 December 2016

          Mister, Maxime does'nt work anymore in Altia Hôtel from several weeks, that's why we didn't know you were waiting for your mobile phone. My general manager just left the establishment to go to the post office. You will get back your phone in few days....More

          Reviewed 4 December 2016

          The rooms were fine. But very hot all the time. Most thermostats would not turn down. We had to leave the windows open in December! The staff were the most and unhelpful people I've come across anywhere in the world. They made a party of...More

          Thank j m
          Response from Altia H, Responsable relations clients at Altia HotelResponded 7 December 2016

          Ms, The thermostat can't be directly changed in the room. The Altia hôtel is equipped with a central heating which doesn't work precisely. We plan seriously to change it in 2017. We truly appreciate the festive atmosphere of a group who come in our hotel...More

          Reviewed 22 September 2016

          Stayed here in Sept for three nights as part of a WW1 battlefields tour. The tour arranged by Newmarket travel was excellent and I highly recommend it. The hotel was fine, very clean and the check in was quick. The breakfast was very basic. The...More

          Thank Jackie B
          Reviewed 7 September 2016

          Booked in as group of ten on the afternoon of the day we were staying. Really smooth booking process and double / twin rooms were £60 a night. Was not expecting much due to price but really surprised with the whole package. Really efficient staff...More

          Thank Chris E
          Hotel-Restaurant des Acacias Lille Tourcoing
          187 reviews
          #1 of 2 hotels in Neuville-en-Ferrain
           
          Comfort Hotel Garden Lille Tourcoing
          124 reviews
          #1 of 1 hotels in Bondues
           
          Best Western Plus Hotel Alize
          312 reviews
          #1 of 1 hotels in Mouscron
           
          Lys Hotel
          78 reviews
          #1 of 1 hotels in Halluin
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Free Parking
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Restaurant
          • Pool
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$69 - US$140 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Accessible rooms ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 118
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Hotwire, Cheap Tickets and Hotel.de so you can book your Altia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • France >
          • Hauts-de-France >
          • Nord >
          • Neuville-en-Ferrain
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          Traveller (34)
          Room & Suite (16)
          Dining (8)
          Pool & Beach (3)
          Hotel & Grounds (24)
          Business Centre & Event Rooms (3)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Pat S
          Hi, After reading some of the reviews, can anybody tell me, Is it easy to get to Lille town centre for restaurants, pub, etc from the hotel? Somewhere where we can do a bit of sight-seeing in he evening. Is it too far to walk, is there a bus? Cheers,
          27 August 2016|
          Answer Show all 5 answers
          Response from Valentina S | Reviewed this property |
          Just don't go in this hotel, we were treated very poorly.
          0
          Votes
          Google Translation
          Vdoo
          Are there tea or coffee making facilities in bedrooms as I cannot remember from last stay
          24 July 2016|
          Answer
          Response from Nigel W | Reviewed this property |
          There was a kettle, tiny plastic cups, plus tea and coffee. These weren't replenished.
          0
          Votes
          Room Tips
          "Stay in another hotel"
          Read review
          "There is nothing good to say about this hotel"
          Read review
          "Choose another hotel."
          Read review
          "Avoid first floor; ask for one of the renovated rooms - much better. Ask to be placed as far away from..."
          Read review
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