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    Altia Hotel

    4 rue du Vertuquet, 59960 Neuville-en-Ferrain, France
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    Lowest prices for your stay
    2017-12-03 2017-12-04
    US$70
    US$61
    SAVE US$9
    US$62
    US$70
    Traveller (35)
    Room & Suite (17)
    Dining (8)
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    Overview
    • Excellent22%
    • Very good28%
    • Average23%
    • Poor15%
    • Terrible12%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hotel-Restaurant des Acacias Lille Tourcoing
    201 reviews
    #1 of 2 hotels in Neuville-en-Ferrain
     
    Comfort Hotel Garden Lille Tourcoing
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    #1 of 1 hotels in Bondues
     
    hotelF1 Lille Tourcoing Nord
    33 reviews
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    145 reviews
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (188)
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    1 - 5 of 76 reviews

    Reviewed 6 days ago

    While the hotel was clean, the staff should learn a bit of customer relations. I found the staff unhelpful, rude and indifferent, the food was cold and unbeatable. Every time I tried to enter the room I had to go back down to reception as...More

    Thank Reah B
    Response from Altia H, Directeur général at Altia HotelResponded 2 days ago

    Dear Guest, Please receive our apologizes for the issues you met during your stay. Be sure this has all my attention as you didn't get the quality of service you deserve and we want to provide. I'll do what it takes to fix that kind...More

    Reviewed 1 week ago

    The hotel Altia in Neuville le Ferrain lies directly at the autoroute between Krtrijk in Belgium and Lille in France. Easy access, ample parking, nice and helpful staff, good and reasonably priced restaurant. Thats the positive aspect. The negative is bad mattresses in the beds,...More

    Thank georggoetzelmann
    Response from Altia H, Directeur général at Altia HotelResponded 1 week ago

    Dear Guest, I thank you for that comment, it is very usefull for our quality management. Please receive our apologizes for the inconvinient in the room, especially the heating which is now 100% working. I am pleased to read that you enjoyed our welcoming staff,...More

    Reviewed 5 weeks ago

    Stayed three nights with a Newmarket coach party. It’s a modern building. I had a genuine god sized double for single occupation on the second floor, comfortable bed, plentiful hot water, range of towels, clean. The room was hot. We were out all day so...More

    Thank Marion S
    Response from Altia H, Directeur général at Altia HotelResponded 1 week ago

    Dear Marion, Thanks for your reply. We are very pleased to read that you enjoyed your stay with us. We hope to see you again, with a coach party or not. Best regards Christophe, general manager

    Reviewed 3 October 2017

    I had read some poor reviews on this hotel but I must say I cannot agree. I stayed for 4 nights and I found the staff helpful, the room had no negatives, the breakfast was fine and parking was not a problem. This is a...More

    Thank Steve L
    Reviewed 2 October 2017

    We stayed at this hotel for 3 nights as part of a WW! tour. One the first night I asked for an extra pillow to which I was told there weren't any! The receptionist said she would put one in the room as soon as...More

    Thank BikermouseNorfolk
    Hotel-Restaurant des Acacias Lille Tourcoing
    201 reviews
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    140 reviews
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    33 reviews
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    Campanile Lille Nord - Roncq
    145 reviews
    #2 of 3 hotels in Roncq
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$71 - US$111 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 118
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, TripOnline SA and Cheap Tickets so you can book your Altia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • France >
    • Hauts-de-France >
    • Nord >
    • Neuville-en-Ferrain
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    Traveller (35)
    Room & Suite (17)
    Dining (8)
    Pool & Beach (3)
    Hotel & Grounds (24)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Pat S
    27 August 2016|
    AnswerShow all 5 answers
    Response from Valentina S | Reviewed this property |
    Just don't go in this hotel, we were treated very poorly.
    0
    Votes
    Google Translation
    Vdoo
    24 July 2016|
    Answer
    Response from Nigel W | Reviewed this property |
    There was a kettle, tiny plastic cups, plus tea and coffee. These weren't replenished.
    0
    Votes
    Room Tips
    "Doing even go to this hotel..."
    Read review
    "Make sure you have upstairs room so you can open window right up as boiling hot rooms"
    Read review
    "Stay in another hotel"
    Read review
    "There is nothing good to say about this hotel"
    Read review
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