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    Hotel Puerta de Bilbao

    Rio Castanos, 2 | Avenida de la Ribera, 48903 Barakaldo, Spain
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    2017-12-03 2017-12-04
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    Traveller (162)
    Room & Suite (65)
    Pool & Beach (20)
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    • Excellent23%
    • Very good45%
    • Average22%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “metro station” (11 reviews)
    “sofa bed” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    4.0 Star Hotel
    All hotel details
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    Dec 3Dec 4
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (873)
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    1 - 5 of 160 reviews

    Reviewed 1 week ago

    Arrived for a one night stay en-route to Bilbao ferry. The hotel itself was easy to find but the car parking is down a ramp at the back of the hotel so, after asking at Reception, we had to drive around the block again to...More

    Thank CasaSulo
    Reviewed 7 October 2017 via mobile

    We wanted an hotel that was close to the ferry terminal, had its own secure parking and had facilities not only in the hotel but also within a walk outside. Well this hotel ticks all those boxes, it has secure underground parking with lift access...More

    Thank Jeff R
    Reviewed 15 September 2017 via mobile

    Bathroom big. Have 2 tipe. Shower and bathtub. But u must ask for shower cap and tooth brush. We booked twin room, but we got 1 king bed and 1 single bed. nice. breakfast starts at 6 am. food is varied. bread + cereal +...More

    Thank celisnawati
    Reviewed 7 September 2017

    We loved it here. lovely rooms (sofa bed for kids was in a separate room which was great for all of us) great bathroom, nice pool (although only open in the afternoon and evening), Brilliant breakfast. we didn't eat evening meal here but the menu...More

    Thank FamilyHotelUK
    Response from HotelPuertadeBilbao, Director General at Hotel Puerta de BilbaoResponded 11 September 2017

    Dear FamilyHotelUk, We would like to thank you for choosing Hotel Puerta de Bilbao for your stay and for sharing your experience with us. We are pleased to read your comments and look forward to welcome you back in a near future Warmest regards Roberto...More

    Reviewed 23 August 2017

    Spoke to the Reception team 8 months ago to have a room assigned on the 7th floor arrived today at 12.30 and was given a room on the 5th floor extremely poor attention to detail by Reception failing to fulfil such a simple request. The...More

    Response from HotelPuertadeBilbao, Director General at Hotel Puerta de BilbaoResponded 28 August 2017

    Dear DAEHANMINGUG, Please accept our most sincere apologies for not fulfilling your request and expectations during your stay among us. We take notice of your service comments and i will personally look after the implemetation of procedures not to repeat them. Please note that CC...More

    Awards & Recognition
    GreenLeadersBronze level
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Pool
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$59 - US$103 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 203
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com, Orbitz, Travelocity, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Hotel Puerta de Bilbao reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Basque Country >
    • Province of Vizcaya >
    • Barakaldo
    • Also Known As
    • Novotel Bilbao Exhibition Hotel Barakaldo ,
    • Accor Bilbao Barakaldo ,
    • Novotel Barakaldo ,
    • Barakaldo Novotel
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    Traveller (162)
    Room & Suite (65)
    Pool & Beach (20)
    Dining (16)
    Hotel & Grounds (105)
    Business Centre & Event Rooms (26)
    Bathroom (16)
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    Ask a question
    Questions & Answers
    17 April 2016|
    AnswerShow all 2 answers
    Response from nguindulain | Reviewed this property |
    Hello Paul: In surrounding the hotel there are so much place to park your caravan; but If you want to be so sure Novotel have his own parking. Good trip Nacho
    Room Tips
    "Incompetent staff unwilling to help zero customer service skills"
    Read review
    "ask for the mountain views (if you like Nature)"
    Read review
    "Ask for the side looking out to the mountainside"
    Read review
    "Ask for a room near the lifts"
    Read review
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