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2017-12-24 2017-12-25
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    Holiday Inn Express Cardiff Airport

    Port Road, Rhoose CF62 3BT, Wales
    +1 877-859-5095
    Hotel website
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    2017-12-24 2017-12-25
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    Savings alert: 15% below average rate

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    Traveller (95)
    Room & Suite (33)
    Dining (13)
    • Excellent33%
    • Very good39%
    • Average16%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “cardiff airport” (163 reviews)
    “an early flight” (52 reviews)
    “stayed here” (140 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Free Airport Transportation
    Family Rooms
    Multilingual Staff
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
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    Dec 24Dec 25
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (884)
    There are newer reviews for Holiday Inn Express Cardiff Airport
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    11 - 15 of 868 reviews

    Reviewed 5 October 2017

    This used to be a well run hotel with friendly staff and we always used it when flying from Cardiff. Now I think we will have to start looking for somewhere else. The reason(s); Staff only seem interested in getting through their shift. It is...More

    Thank Mark V
    Response from Carl D, General Manager at Holiday Inn Express Cardiff AirportResponded 10 October 2017

    Dear Mark V, Thank you for taking the time to review your stay with us. I was disappointed to hear of your experience with us and may I take this opportunity to apologise for the shortfalls in service you received. Regarding your comment around the...More

    Reviewed 4 October 2017

    The facilities were fine it’s the staff that needs retraining to at least look as if they are awake. We checked in explaining our flight was at 6am and allowing for the 2 hour before rule but as we had a passenger with an oxygen...More

    2  Thank 443bernadettew
    Response from Carl D, General Manager at Holiday Inn Express Cardiff AirportResponded 10 October 2017

    Dear 443bernadettew, Many thanks for taking the time to review your stay with us. I was disappointed to read your review and please rest assured a full investigation will be conducted. May I firstly take this opportunity to apologise for the shortfalls in service your...More

    Reviewed 2 October 2017 via mobile

    Stayed here while I worked in Barry. Good points, parking available on site and staff were friendly. Bad points: • Rooms were dated • I called down for a iron to be sent up and they said "I'm sorry we don't offer that service.. we...More

    Thank Harune120
    Response from Jemma B, Manager at Holiday Inn Express Cardiff AirportResponded 3 October 2017

    Hi Harune120, Thank you for taking the time to provide us with your feedback. Its great to see that you found that our team were friendly. I am happy to announce that at the end of the year all of our rooms will have a...More

    Reviewed 1 October 2017

    cannot fault this hotel at all, from checking in with a very friendly receptionist to our rooms very comfortable bed, everything was nice and clean, bathroom was quite big, although the only thing was the shower head was not fixed properly and nearly fell on...More

    Thank Anne T
    Response from Jemma B, Manager at Holiday Inn Express Cardiff AirportResponded 3 October 2017

    Hi Anne T, Thank you for taking the time to provide us with your feedback. I am pleased to see you found our proximity to the Airport ideal for your stay. We are happy that you found the team very friendly and that you enjoyed...More

    Reviewed 24 September 2017

    Comfortable bed, good shower and fairly good breakfast. However, the WiFi was driving several of us bonkers, downstairs it seemed okay, but in the room (111) it continued connecting followed by disconnecting about 30 seconds later, rendering it useless and just winding me up. The...More

    Thank iReegy
    Response from IHGService, Guest Relations Manager at Holiday Inn Express Cardiff AirportResponded 8 October 2017

    Hi iReegy, Thank you for your recent stay with us, and for taking the time to post your feedback. While I appreciate your lovely remarks regarding the comfort of our bed as well as our wonderful shower and breakfast, it is regrettable that your experience...More

    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Centre with Internet Access
    • Airport Transportation
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$68 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 111
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Hotels.com, Travelocity, getaroom.com, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Holiday Inn Express Cardiff Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Wales >
    • Southern Wales >
    • Vale of Glamorgan >
    • Rhoose
    • Also Known As
    • Holiday Inn Express Cardiff Airport Hotel Rhoose
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    Traveller (95)
    Room & Suite (33)
    Dining (13)
    Hotel & Grounds (50)
    Bathroom (11)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Veronica P
    20 August 2017|
    AnswerShow all 9 answers
    Response from Margaret J | Reviewed this property |
    It free with the room booking but make sure that you give the reception your car reg as soon as you check in as they charge if you don't register your car with them.
    27 February 2017|
    AnswerShow all 8 answers
    Response from Eddie M | Reviewed this property |
    Yes, there's a shuttle bus, but it's a short walk.
    8 January 2017|
    AnswerShow all 4 answers
    Response from JandreaM | Reviewed this property |
    We found the shuttle service from the airport VERYunreliable.
    Room Tips
    "Upper floor is best"
    Read review
    "ask for ground floor if you are going on holiday and have a lot of luggage"
    Read review
    "All the same really."
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    "my room was overlooking runway"
    Read review
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