Ras Hotel

Best restaurant, service in Diredawa! It has 24 hrs service. Breakfast as wonderful.good Wi-Fi . Clean area, good sweeping pool. Also the price is very cheap compared to the new hotels with poor service.

Date of stay: February 2021

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sam a wrote a review Oct. 2020

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Ras hotel

The hotel rooms were good, most of the staff were also friendly and accommodating. I stayed in this hotel for almost a week and on one occasion I had to get some more spending money from the money transfer locations and the reception staff really treated me like a thief and I have never in my entire life felt so embarrassed. I have tried explaining the situation to the reception staff and even though they had my passport they wouldn’t let me collect my money so that I could pay the fees for the night I stayed. I’ve explained I needed my passport to collect my money and they did not care one bit and kept shouting and requesting that I pay. I finally arranged for the money transfer staff to bring me the money at the hotel so that I can show them my passport. Never ever have I felt this embarrassed over $35 approximately.…

Date of stay: October 2020Trip type: Travelled

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Leletta C wrote a review Feb. 2020

Luxembourg City, Luxembourg46 contributions46 helpful votes

Disappointed

What could be a beautiful hotel is so badly managed that you feel like screaming at everyone working there! No hot water. Light bulbs that do not work.Poor service at the restaurant , although food reasonable . To top it all flies all over the bread at breakfast and no one seemed to care.

Date of stay: February 2020Trip type: Travelled

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Lynn S wrote a review Dec. 2019

Cape Town Central, South Africa44 contributions22 helpful votes

Will not come back

We encountered many problems in our stay. I did not have hot water in my room the entire time, and one day there was no water at all. The breakfast is limited and poor. The bed is hard as a rock and impossible to sleep on. Most of the staff were trying to be helpful. But I will not go back. The restaurant at the Samrat Hotel is excellent, so I would stay there next time.

Date of stay: December 2019

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Waleed O wrote a review Aug. 2019

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More than average for the area

Stayed two nights and overall it was OK! Encouraged by the reasonable price, I decided to take a deluxe room which was acceptable. The only major thing that was not good is the bathroom. A Jacuzzi Cubicle was fixed but not functional and half of the sliding door was missing. I had to mind not splashing water all over the place. Things you should keep in mind before you book: - There is a power cut sometimes which is out of the hotel control. expect this in other hotels in this area! - WiFi connection is awful which is also something common in my judgement. I have experienced this is Addis as well. - Hot water is not available all the time. Once I faced this issue and I made a complain to the front desk and they told me it will be pumped staring from midnight. I did not wait to check that but in the morning there was hot water. Overall, if you are the kind of the person who focus on the bright side, you will not be very disappointed by staying here!…

Date of stay: August 2019

Value

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