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Warner Cricket St. Thomas Hotel

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#3 of 4 Hotels in Chard
Certificate of Excellence
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Warner Cricket St. Thomas Hotel
Warner Cricket St. Thomas Hotel
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1,466 Reviews from our TripAdvisor Community

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Showing 1,466: English reviews
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Cirencester, United Kingdom
Reviewed 2 days ago NEW

We spent 4 nights at this hotel in a signature room with a cracked sink and the room was quite cold, the air con turned up did not make any diffrence. Our room 477 which was a very long walk from the main resteraunt. We did ask about using the Granary resteraunt but were told at reception we had to...

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Thank John D
Malvern Wells, United Kingdom
Reviewed 4 days ago NEWvia mobile

Third visit and overall it's still a very nice place. As it says few niggles like no swimming towels in our room were brought up third time of asking when we arrived bath had a scum round it. Toiletries were not replenished on second day even though empties were in the bath. Over all still good but needs care.

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1Thank allan k
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thanks for your review and I would like to apologise to you for the absence of swimming towels in your room. These should have been replenished and your bath should have been spotless as per our usual standards. Your comments have been made known to the Housekeeping Team and I apologise on their behalf. We will continue to monitor the...

Worthing, United Kingdom
Reviewed 5 days ago NEW

We were in a party of 4 couples & were booked into the signature rooms which we found excellent & we ate in the granary restaurant which again was good. The grounds & the facilities were ideal in that you could do as little or as much as you wanted. We booked this break as 2 members of our party...

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1Thank rogerc1953
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Cricket St Thomas is a really great venue to meet with friends and family safe in the knowledge that every aspect of your stay with us is taken care of. As you suggest, our gardens, grounds and facilities provide guests with opportunities to do "as little or as much" as required so whether you a looking for an active or...

United Kingdom
Reviewed 5 days ago NEW

This review is an 'Average' mainly because of the dining experience. And what an experience - in the main restaurant dining tables squashed together, noisy, even some food left on the floor from the day before. I believe the other Restaurant was undergoing some sort of maintenance - but that didn't help our holiday - and we heard several people...

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1Thank Solange888
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

As ever I am always very pleased to learn of our guests experiences and I would like to thank you for your feedback. I am extremely sorry that due to unforeseen maintenance issues that The Granary Restaurant was closed during your visit and apologise for any inconvenience caused. This issue has now been resolved and The Granary is now back...

Eastbourne, United Kingdom
Reviewed 6 days ago NEWvia mobile

First visit to a Warners hotel to celebrate my wife Sue's 60th birthday. Booked a historic room at Cricket House as we are both fans of To The Manor Born. We received a great welcome from Betty who showed us our room and went through how to get our dining table sorted. Pity that this part of the hotel did...

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2Thank Jon B
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for your review of your first ever stay at a Warner Leisure Hotel. Feedback is always important to us but as first timers to this unique style of holiday your review is a great insight into new guest expectations. I was pleased that you were warmly welcomed by Betty whose knowledge and expertise of Cricket St Thomas historic...

Basingstoke, United Kingdom
Reviewed 6 days ago NEW

Parking is aplenty and the check-in was efficient and speedy. We'd booked a Standard newly decorated room with a shower - we always choose 'New' rooms but our first Standard room and we were happy with it. It was in the Courtyard so centrally located. We really enjoyed the entertainment - Laura Magann on Friday and the reason for us...

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Thank SurreyRonnie
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thanks for your review. Our cyclical upgrading and refurbishment of rooms means that we are continually striving to provide our guests with the high standards that are synonymous with Warner Leisure Hotels. I am very pleased that you were very happy with your accommodation. I will ensure that your kind words and compliments regarding the standards of service and professionalism...

King's Lynn, United Kingdom
Reviewed 6 days ago NEWvia mobile

We only visited for the day (my parents have been to stay here for weekends and they say it's incredible!) the grand house is fabulous. The grounds and gardens are very impressive and very well maintained, you could walk for hours. It is so peaceful too. We had a walk around the function room too. This has recently been refurbished...

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1Thank Dazz1976
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for taking the time to leave your 5 bubble review of Cricket St Thomas Hotel. We always hope to exceed our guests expectations but to learn that your parents found their stay "incredible" is accolade indeed! The Historic House resplendent in its regency glory really is set stunning location. With wonderful views over our beautifully manicured gardens and...

Bodmin, United Kingdom
Reviewed 6 days ago NEW

We have just returned from a wonderful short break at Cricket St Thomas. The grounds are wonderful and well kept (do take the time to walk around). We stayed in a signature room in the Walled Gardens. The room was very comfortable with everything you could want (loved the signature experience). We used the leisure facilities which were great (towels...

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1Thank RKLarsen
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Your review was a joy to read and I am thrilled that you had a "wonderful break" with us here at Cricket St Thomas Hotel. Our new Signature Experience is proving to be very popular indeed and makes a stay with those little luxuries with us extra special. I am pleased that you found all as it should be and...

Sittingbourne, United Kingdom
Reviewed 1 week ago via mobile

Been before a few years ago has been done up since we were here last time we stayed in a signature room in the walled garden nice room with patio well situated grounds well looked after entertainment good as usual and food to die for.

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1Thank mark_keefe
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Our aim is always to create the very best of experiences for our guests at Cricket St Thomas Hotel and I am absolutely delighted that we exceeded your expectations and that you had a brilliant stay with us. The Walled Garden area of our hotel is always very popular for the tranquility of location, great for a really relaxing stay!...

Manchester, United Kingdom
Reviewed 1 week ago

This is our 3rd visit to cricket st thomas over a period of 15 years and gets better each time. I can't understand anyone saying it looks tired sorry but they most have problems with their eyesight. We stayed in room232 the last room before you go in cricket house would be nit picking to complain very comfortable. Plenty of...

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2Thank ava90
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

As return visitors to Cricket St Thomas Hotel your observations and feedback are greatly appreciated. Year on year we our increase our investment into the infrastructure of this hotel upgrading and refurbishing all areas on a cyclical programme of improvements. I am really pleased that you not only recognise but appreciate the changes we have made. Thank you. Entertainment is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
A 239 bedroom AA4 star Country House Hotel, Set in stunning Somerset countryside amongst 160 acres of beautiful lakes and gardens. Our adult only policy and 1/2 board packages with nightly entertainment and pool with leisure club make us ideal for a short break. ... more   less 

Additional Information about Warner Cricket St. Thomas Hotel

Address: Chard | Somerset, Chard TA20 4DD, England
Region: United Kingdom > England > Somerset > Chard
Price Range: $464 - $475 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warner Cricket St. Thomas Hotel 4*
Number of rooms: 239
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Also Known As:
Cricket St Thomas Hotel, Lakes And Gardens Hotel Chard
Cricket St Thomas Historic Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Warner Cricket St. Thomas Hotel staff and other travellers.
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Questions? Get answers from Warner Cricket St. Thomas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to see how far your room is from the reception/resteraunt area as some rooms you will have a long walk.”
X860HGjohnd, 21 Apr 2017 | Read review
“Courtyard rooms are good if you want to be close to reception and Tree Tops restaurant”
SurreyRonnie, 17 Apr 2017 | Read review
“Courtyard rooms”
ava90, 14 Apr 2017 | Read review
“Signaure rooms for that little extra”
BristolAlbertus, 13 Apr 2017 | Read review
“we stayed in the new courtyard wing which was excellent and we would ask for it again if we rebook another visit.”
grumpa12, 11 Apr 2017 | Read review
5 of 5