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Warner Cricket St. Thomas Hotel

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#3 of 4 Hotels in Chard
Certificate of Excellence
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1 room 2 adults 0 children
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Warner Cricket St. Thomas Hotel
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1,418 Reviews from our TripAdvisor Community

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Showing 1,418: English reviews
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Birmingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked a 'wheelchair' room to find it was nothing like. They have 300 rooms, only 3 are fully wheelchair friendly. Ours had a wide entrance and it ended there. They had to take off the bathroom door off just so we could use room. Management made out it's not normally an issue but we encountered another wheelchair user having...

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Thank sniffy2013
Bradford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Very large and ranging hotel and spa. Took my friend for her birthday. Afternoon tea and facial. The spa was in need of some tlc. Pool and changing rooms far too small for the number of customers so not giving that luxury feel that should get from a 4 star experience. The facial was lovely and beauty salon staff lovely....

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Thank Halzor
Birmingham, United Kingdom
Reviewed 3 days ago NEW

If you want a good time with everything provided including dancing and a show....nice meal and plenty of daytime entertainment in lovely grounds and near the coast....be warned...this is the place for you. If you just want a nice hotel in a nice setting, well appointed spotlessly clean room with friendly helpful staff for you and your O/H to practice...

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Thank Andy K
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thanks for your great review and your "warnings"". As you suggest we provide the location, accommodation, food and entertainment and leave the choices to our guests. We always hope that whatever your adult age that we have something for everyone and I totally agree with your sentiment that age is just a number and not a barrier to enjoying great...

London
Reviewed 3 days ago NEW

This is our fourth Warner hotel that we have visited and unfortunately not our best experience. On the positive side, it is beautiful, the countryside is fantastic and the grounds stunning. The staff were really lovely. We had a signature room which was meant to have a super king double bed which is usually two single beds together. In our...

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2Thank CyndyLondon
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for taking the time to post your review. Many guests like yourselves like to discover and explore all or many of the hotels in the Warner Leisure Hotel group. Each has their own individuality and appeal whilst offering the same quality of facilities, entertainment and service. Many guests have their "favourite" one that appeals to them the most....

Dorchester, United Kingdom
Reviewed 4 days ago NEW

After reading the rest of the reviews on this site I wonder if they stayed at the same Cricket st Thomas. We upgraded to a superior room and we were pleased to have a phone call a couple days before our break to ask which wine we wanted, we said Rose they said White or Red no problem we said...

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2Thank e2c
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Firstly, I would like to say that I am genuinely sorry that you found some aspects of your stay disappointing. As with all of our guests to Cricket St Thomas we hope to create lasting memories for all of the right reasons for everyone and I apologise that this was not the case for yourselves. I am very sorry that...

Gloucester, United Kingdom
Reviewed 5 days ago NEW

Been going to Warners for several years now,visited Cricket St Thomas about 3 times previously. Check In: Quick,but gave me an incorrect charge card,so the first couple of days didn't get full discounts. Room: Clean and Tidy as normal,nice bottle of wine! Dining: Food as normal,very good,plenty of variety,but did feel the salad bar had been cut down on! Service:Ok,certainly...

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Thank Brian I
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

As regular visitors to Cricket St Thomas your review and feedback is most welcome. I am pleased that you found check in good but very sorry that you were given the wrong charge card. I appreciate how important Concierge cards are to our guests and will make sure our Reception Team double check in the future. I will make sure...

Reviewed 1 week ago via mobile

Our first visit here having done several other Warners venues. The price was reasonable and with all the usual day and evening entertainment. Signature room was very comfortable and it was a nice touch having a bottle of wine to enjoy on arrival. Only thing I could suggest could be improved was check in. We were sent to check in...

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1Thank Angela K
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

It is always interesting hearing guests first impressions of Cricket St Thomas Hotel especially from conasseurs of The Warner Leisure Hotel group. I am very pleased that you "loved" the experience and found your break great value for money. I appreciate your comments regarding check in and as with all feedback will use this to evaluate our service. Many thanks...

Sidmouth, United Kingdom
Reviewed 1 week ago

Twelve family members stayed here for the weekend to celebrate Mother and Father in-law's diamond Wedding Anniversary. First visit here and stayed in a standard room in the walled garden area which was clean and equipped with everything for a comfortble stay. Great swimming pool with lovely warm water, also steam and sauna rooms. The food here is delicious with...

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1Thank Citrineyellow
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you for your review and your recommendation of your stay with us. Cricket St Thomas is a great venue to meet with a large group of family or friends and I am delighted that you chose this Hotel to hold such an auspicious occasion as a diamond wedding celebration. I hope yo be able to welcome all of your...

Reviewed 1 week ago via mobile

Great accommodation, food, entertainment and surroundings and of course they are Warner's staff so you're in great hands for a fantastic break. There is always something to do and places nearby to visit. Ray and Allison

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1Thank Raymon V
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

Thank you both for your wonderful review and providing us with the highest possible rating. Your feedback is greatly appreciated by all of the Teams here at Cricket St Thomas Hotel. You obviously really enjoy our unique style of breaks that always offers our guests the very best that we can. Thank you again for your review and I hope...

Southampton, United Kingdom
Reviewed 1 week ago

Great food choice, different menu each day, buffet choices & specials from the kitchen, all cooked to perfection. Our waitress Sylvia made us feel at home & was very polite & helpful. Plenty of daytime activitty choice to suit different tastes. We enjoyed the entertainment, especially The London Showband Live, the shows by the entertainment team & the singers etc...

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2Thank sylviag6
Cricket W, General Manager at Warner Cricket St. Thomas Hotel, responded to this review

I am very pleased to learn that you had a "great" 3 day break with us and had a lovely time. Fine dining with lots of choices means that our menus offer something for everyone and I am delighted that you found all meals "cooked to perfection". Great entertainment is synonymous with Warner Leisure Hotels and your kind compliments will...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
A 239 bedroom AA4 star Country House Hotel, Set in stunning Somerset countryside amongst 160 acres of beautiful lakes and gardens. Our adult only policy and 1/2 board packages with nightly entertainment and pool with leisure club make us ideal for a short break. ... more   less 

Additional Information about Warner Cricket St. Thomas Hotel

Address: Chard | Somerset, Chard TA20 4DD, England
Region: United Kingdom > England > Somerset > Chard
Price Range: $452 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Warner Cricket St. Thomas Hotel 4*
Number of rooms: 239
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Also Known As:
Cricket St Thomas Hotel, Lakes And Gardens Hotel Chard
Cricket St Thomas Historic Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Warner Cricket St. Thomas Hotel staff and other travellers.
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Questions? Get answers from Warner Cricket St. Thomas Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 622 overlooking the duck pond and four poster bed.”
 of 5 bubbles andyk399, 24 Feb 2017 | Read review
“never go there unless you are a fitness freak ( too much walking needed to reach the venues) felt they were trying to kill me off”
 of 5 bubbles e2c, 23 Feb 2017 | Read review
“Courtyard room on ground floor. Quiet room, controlable heating, Patio with table & chairs, Close to reception etc”
 of 5 bubbles sylviag6, 19 Feb 2017 | Read review
“Pay a little extra for a signature room, well worth it.”
 of 5 bubbles S2980XYbarbaraf, 15 Feb 2017 | Read review
“ask for a room in the old mansion or nearer to entertainment.”
 of 5 bubbles doreenb570, 15 Feb 2017 | Read review
5 of 5