Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
One week with my wife at the end of October. Sun every day, but without that choking heat. The resort is great. There are some care to take to enjoy the place, but overall I found the stay at Txai very good.
Positive points: very nice place, quiet (for those who like), long beach, with wide edge, nice pool. There are enough chairs and towels for everyone - both on the beach and in the pool. There is a good number of staff for care (we don’t have to look or wait long for someone to show up, even on the beach) and they are friendly and polite. For those (like me) who like the sea, the beach has fine sand and clean, the sea is clean and shallow, but with waves. The beach has a very flat shore (good to walk) and - for those who are afraid - there is life-saving. The bungalows are wide and nice, the air conditioning takes care of the message, the bed is large and has a mosquito deck (but I haven't seen any mosquitoes); there's a TV, but I haven't used it. The internet is fast, both in the bungalow and in the pool/strand.
Negative points: Beware of the local bangalows: there are bangalows on the beach level, but there are also bangalows on the hill. To climb, there is a staircase of 56 steps and it can be uncomfortable to go/go back from the pool/strand. The hotel offers car transportation day and night, but it is not very practical to be asked to be transported. In the bungalow there is no iron to pass clothes (my wife hated); if you want to pass clothes you have to use the hotel service. The bedside is large and is very close to the lateral bushes. We knocked down and broke one of them and the hotel charged 900,00 (I may be being unfair, but I found too much for a very simple ceramic abajour). The shower looks like it's on the outside of the bungalow. It's surrounded, no one sees you outside (at least, I think) and it's a decoration option, to give a rustic thing feeling, but I didn't like it. The restaurant, however, is what needs the most attention from the administration. Prices are high (150 to 180 per individual dish) but the quality of the food is median. The snacks are delicious, but the portions are very small and not cheap. I also did not like the price of the drinks: there are no options of wines below 200.00 or sparkling under 280.00. The quality of the drinks is varied, drinks (30,00-45.00) well made in the restaurant, but not so much in the beach bar.
Despite the downsides, I thought it was a pretty pleasant week.
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Date of stay: October 2024
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Trip type: Travelled as a couple
Room Tip:Cuidado com os bangalôs "na montanha", prefira bangalôs nível da praia. Se for importante p/...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience at Txai Resort was overall excellent, but I wanted to bring up two minor issues we encountered during our stay:
1) We began the booking process in January/February, paying 50% of the total cost upfront. When we paid the remaining balance in June/July, we were informed by the reservations department that the hotel was undergoing repairs. I believe this could have been communicated more effectively. Had we known earlier, we might have considered changing our dates. I would suggest informing clients of such situations in advance.
2) We paid for a transfer service to pick us up at the airport upon arrival. However, due to weather conditions, our flight was redirected to Salvador, and we had to take a bus to Itacaré. Throughout the journey, I kept Txai's front desk informed of our location and estimated arrival time. When we finally arrived at Itacaré's bus station at 11:45 PM, no one from the hotel was there to meet us. After contacting the hotel, I was told it would take approximately 20 minutes for someone to arrive. It was late at night, and we felt unsafe waiting, so we decided to take a taxi to the hotel ourselves, hoping that the hotel would understand the situation and cover this expense, as we had already paid for the transfer. The taxi driver was understanding and allowed us to pay the following day, but as we don't have a Brazilian mobile number, we were unable to use PIX (Brazil's mobile money transfer system). The next morning, I went straight to the front desk, and Lucas promptly asked for the taxi driver's mobile number to handle the payment. I was truly impressed by his understanding and quick response. The hotel reimbursed us for the transfer cost, provided a 490 BRL credit, and even offered us an excursion through Txai's partner, Fertur. Although we ultimately chose to stay at the hotel to make the most of our time, we greatly appreciated these thoughtful gestures.
Aside from these two situations, our time at Txai was incredible, and we highly recommend the experience to everyone. The team was amazing, supportive, and helpful. Special thanks to Lucas, Ana, Stanley, Antonio, Licio, and the restaurant/bar staff for their kindness and attentiveness. Txai is truly one of the best places we've ever stayed and we will definitely come back!
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Date of stay: August 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Txai Resorts Itacare, Atendimento ao cliente/recepção at Txai Resort Itacaré
Responded Sep 2, 2024
Prezados Hóspedes, Primeiramente, gostaria de agradecer sua visita ao Txai Resort Itacaré. Somos extremamente gratos por dedicar seu tempo compartilhando as suas impressões sobre sua estadia. É um grande prazer saber que teve uma experiência tão boa conosco. É sempre gratificante receber comentários positivos de nossos hóspedes. Tenha certeza de que todo feedback recebido é analisado e levado em consideração, pois é somente através deles que podemos constantemente melhorar e adaptar nossos produtos e serviços. Aproveito para oferecer-lhe os meus mais sinceros pedidos de desculpas pelos inconvenientes relatados em seu depoimento. Tenha certeza que todo o nosso time, valoriza muito nossos hóspedes, nos esforçamos continuamente para atender e superar as mais diversas necessidades e expectativas. Ficamos felizes em saber que os Senhores perceberam nossa atenção aos detalhes e nosso compromisso, sempre com o desejo de promover uma experiência memorável. Mais uma vez, agradecemos por compartilhar as suas impressões e esperamos ter a oportunidade de servir lhes novamente. Atenciosamente, Equipe Txai Resort Itacaré
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very happy and satisfied with our honeymoon in Txai! We already knew it was wonderful from the photos and videos, but in person it is even more enchanting. We were very well received and treated like king and queen by everyone, without exception! They think about every detail: the room was cleaned several times a day, they put messages, tide forecast, water, chocolates, moisturizers... the pampering was endless. Our room was incredible, we don't even know what to say about that perfect outdoor shower! The whole experience was unforgettable, we created happy memories and we intend to come back many times! We've been to many similar places in Brazil and Txai undoubtedly has no comparison. A Hail to the success and long life of the resort
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Date of stay: September 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I came with high expectations, a disappointed rehearsal. For the price they charge, the services should be much better. The poorly prepared employees leave you waiting a long time for something you order, whether on the beach, at the pool or even in restaurants. They forget your order, and this happened all 4 days of the stay. Furthermore, the hotel does not offer anything beyond the space it is in, there are no activities, only paid tours. A trip to Itacare, which is 15km, costs a fortune. Other resorts in the region are cheaper and offer much better experiences. This one doesn't get me anymore.
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Date of stay: October 2023Trip type: Travelled with family
Room Tip:Sugiro um hotel com mais atividades, principalmente quem tem filhos. Aqui na o tem nada pra se...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We decided to go last minute to the wedding of a friend in Txai. Because it is a holiday we only get a flight with arrival at 18:00hs in Ilheus, and a return flight with departure at 20:40hs. At the time of the reservation we warned usaa the need for late check-out, and we were remembering the hotel staff in all contacts we had. In the first contacts said that it would only ask at check-in, on the day of check-in they said it should be on the day of check-out, and on the day of check-out close to midday, with us enjoying the friends in the pool, they said that we would have to leave by 13hs or pay for late check-out. Okay, we paid almost R$ 3,000.00 for leaving the room at 17:30hs, and here is my record to stay alert because in Txai the chance of late check-out seemed to me to be zero, and the desire to win an extra finally seemed to us greater than serving the customer.
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Common and extremely expensive food. I was offered a chef's dish. Nobody mentioned the price, after eating a common lobster risotto and with a very small quantity I was surprised to find out when I received the bill with the exorbitant price of 240 reais for the dish. Furthermore, nowhere in the WORLD do they charge 18 reais for water, which is also exorbitant.
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Date of stay: June 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The highlight for me was the hotel: bed, sheets and towels at the standard of our house, so the sleep is restorative. We were there in the low season, it was raining a lot but the spa was not an option given the high price of the services. We ate almost every dish on the menu (lunch and dinner), but none of them surprised us. We couldn't eat all of the shrimp moqueca, it wasn't tasty, but the presentation was great. The menu is very expensive (no need for that)...there is no option in the neighborhood.
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:Evite períodos de chuva pq não tem o que se fazer .
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Place without management, without communication between departments, rooms without maintenance. From check-in to check-out we had a lot of stress, negligence in service. Txai lacks management, communication, much more communication, trained staff and treatment with delicacy and detail. They failed us enormously, we arrived in São Paulo hating the experience, stressed, a waste of money that wasn't worth it at all, I think they should reimburse us.
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Date of stay: November 2023
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Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good hotel, wonderful beach and exclusive! Rooms well equipped and nice. Negative point: Abusive prices of drinks and meals (especially dinner). And the quality and taste do not match the prices. A shame!
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Review collected in partnership with this hotel
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Date of stay: January 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is unmissable to spend a season in Txai, enjoying the charms of southern Bahia, its food, the kindness and joy of the employees, the sea breeze, walking in the area, all with the right measure of elegance and comfort, without losing the feeling of summer, even in the Bahian winter, which translates into brief showers of rain! Everything works very well, from the SPA to the bar service on the beach, leaving us at ease and allowing us to relax! I highly recommend it.
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Date of stay: June 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dear Mrs. Veronic,
Greetings from Txai Resorts Itacaré!
We are located at Itacaré a town in Bahia. The nearest airport is at Ilheus and the best airport for directly flight there is from Sao Paulo.
The prices change a lot according availability and we suggest you to check at some airlines such a TAM, Avianca, Gol or Azul from the websites below.
tam . com . br
avianca . com . br
voegol . com . br
voeazul . com . br
From Ilheus you need to take a transfer by car, which takes 1 hour or a private helicopter flight from Ilheus (we have a helipad at our resort).
Should you have any other questions, please let us know through our reservation center at central.reservas@txairesorts . com and we will help you according your needing.
We hope to have the pleasure of welcoming you to TXAI in the near future!
Warm regards,
Txai Team
Saudações do Txai Resorts Itacaré!
Conforme solicitado, seguem informações básicas para o day use em nosso resort.
O day use é cobrado por pessoa e o valor dá acesso á todas ás áreas sociais do resort, incluindo: restaurante, cardio fitness e quadra de tênis, piscinas (toalhas disponíveis), SPA com sauna seca e sauna úmida á partir das 14:00 além de piscina aquecida á partir das 10:00.
No valor cobrado é incluído: água de coco para o check-in de boas vindas, que inicia-se às 9:00 com check-out até às 19:00.
Serviço de day use mediante a disponibilidade, reserva e pagamento antecipado.
Valores poderão ser consultados através de nossa central de reservas pelo endereço : central . reservas arroba txairesorts . com ou + 5 5 1 1 3 0 4 0 5 0 1 0
Estamos a disposição e caso tenha alguma dúvida, não hesite em nos contatar.
Atenciosamente,
Equipe Txai Resorts
Olá, bom dia!
Tudo bem?
Saudações do Txai Resort Itacaré!
É um prazer dividir nossos protocolos de segurança com você.
Todos os protocolos estão sendo seguidos e cumpridos, desde o momento de chegada no aeroporto, onde contamos com uma sala VIP do Txai para receber nossos hóspedes e sanitizar bagagens, seguindo para o transfer que são privativos e para uso individual de cada hóspede/família.
Nosso check in, visando evitar aglomerações na recepção e/ou espera, passou a ser online. Enviamos na véspera da chegada o link por e-mail, além do QR code que fica disponível na chegada ao hotel, caso não seja possível fazer com antecedência.
Temos muitos outros cuidados como distanciamento de mesas, menus disponíveis através de QR code nos restaurantes e quartos, inventário reduzido de unidades habitacionais, aferição diária de temperatura, além de estarmos em uma área de 93 hectares e totalmente em contato com a natureza, sendo apenas 3% de área construída.
Esperamos recebe-lo com todo cuidado e segurança em nosso resort.
Obrigada,
Lana Draib
Gerente de Vendas & Marketing
Txai Resort Itacaré
There are more places to choose from in the Itacare area.
PRICE RANGE
C$638 - C$834 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
txai hotel ilheus, txai resort ilheus
LOCATION
BrazilState of BahiaItacare
NUMBER OF ROOMS
38
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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