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Costabella Tropical Beach Hotel

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639 Reviews from our TripAdvisor Community

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Angeles City, Philippines
Reviewed 3 days ago NEW

Booking.com lied about not billing your cc until check in. My 1st card was declined @ no fault of my own & I was threatened was cancellation of reservations within 24 hrs unless a valid card was submitted. Upon submission of my 2nd card, it was billed immediately (the staff, I found out upon arrival, was directed by booking.com to...

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Helpful?
Thank Dr Lex R
St. Louis, MO
Reviewed 4 days ago NEW

I recently stayed at the Costabella for the third time in three years. This is, simply, my favorite hotel in the world. And while I will certainly return in the future, for the first time I was left a bit disappointed. First, as I always do, I reserved a "Superior" room with two beds (the rooms with two beds are...

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Helpful?
Thank Danimalist
Wellington, New Zealand
Reviewed 1 week ago via mobile

Staff were lovely. Rooms also nice and good supply of bottled water No bar which is odd for a resort but alcohol available at both restaurants Restaurant service typical of Phillippines where you actually have to ask for another drink or desert menu or coffee etc as they are not offered routinely

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Helpful?
Thank kiwicarole
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for staying with us. We are happy that you appreciate our Team along with the comforts of our room. It is unfortunate that you seem to have missed out our Luna Bar + Tapas.  We offer a wide selection of wine and cocktail at Luna to include our Filipino Coconut Vodka.  The next time you visit we highly...

Reviewed 2 weeks ago via mobile

A beatuful place to relax, the food were great and the servers were attentive and friendly (the portion in BRISA is too much cant finish it) the servers during breakfast were very helpful and very proud to be a Cebuano as they always reccommend the sikwate, budbud and putu (i forgot your name buddy) the server insisted that i must...

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Helpful?
1Thank DINDO C
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your wonderful review, we are very happy to have made your stay with us a pleasant one. Your warm appreciation inspires us to continue to do our best. It was nice that you tried our native Cebuano delicacies over breakfast and found it “lami gyud” (really delicious).    We cannot wait to have you back soon!

Taguig City, Philippines
Reviewed 2 weeks ago via mobile

Location is only 20 to30 minutes away from the airport. This hotel is a very good getaway from the busy and hurly city life. the hotel is tucked in a gated community. The hotel has a very relaxed balinese ambiance, well maintained pool , beach , landscapes. Rooms are spacious and beds are relatively big. Customer service oriented staffs, wide...

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Helpful?
Thank Eliza C
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for choosing us for your holiday.  We like the way you described the ambiance of the Resort and we are glad that you appreciate it as we look into every detail to ensure guest satisfaction. Our three restaurants offer various cuisines that give our guests enough choices for dining.  Thank you for your recommendation. See you again soon!

longvilliers
Reviewed 4 weeks ago

Very charming resort, confortable, extra large beds, and rooms. A garden of palm threes, and tropical shrubs, 2 swimming pools, nice decorations. 2 restaurants, large list of dishes, rather cheap food, full breakfast. The service is very efficient. Access to the beach, oriented south. Very good quality-price ratio.

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Helpful?
Thank jojisan
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear jojisan, Thank you for choosing to spend your holiday at Costabella. We are delighted with your wonderful comments and look forward to the pleasure of welcoming you back.

Corby, United Kingdom
Reviewed 4 weeks ago

From the time we checked in until the time we checked out, we were treated with kindness and respect. We were greeted with a welcome drink of juice, check in was easy even though I had lost my credit cards in Manila the day before. The room was large, very clean and nicely situated close to the beach. The resort...

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Helpful?
Thank JCTech012
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear JCTech012 Daghang Salamat, thank you for taking the time to make a thorough review of your stay at Costabella. We are sincerely thankful with your 5 star review and appreciate very much the acknowledgment of the genuine caring service of our staff, the wonderful meals and the overall ambiance and amenities in the resort. Indeed, going out and experiencing...

Toronto, Canada
Reviewed 4 weeks ago via mobile

We landed in Cebu Mactan airport after a beautiful stay in Boracay. Our pre-arranged pick up agent was prompt, on time, and happy to see us. Little did we know that our car ride to Costabella Tropical Beach Hotel would be a shocking experience, not like the fun bus and ferry ride we had in Boracay. The entire road trip...

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Helpful?
Thank monsieuramar
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear monsieurama, Thank you for your review and choosing to spend your holiday with us. Filipinos are generally friendly and hospitable. This makes the Philippines a happy place to visit. Unlike in Boracay, Mactan does not have a contiguous beach line and Resorts are located between private owned homes. The Resorts’ gated community ensures privacy for our guests and a...

Rayong, Thailand
Reviewed 18 February 2017

Costabella Tropical Beach Resort is an oasis of peace, calm and cleanliness on the otherwise ugly and unattractive Mactan Island, which gives every appearance of being hell bent on turning itself into a coast-to-coast garbage dump. The resort itself it well laid out and maintained, with three restaurants, a spa, swimming pools, and gardens. But the beach is a big...

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3Thank David B
CTBH, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Thank you for your review of Mactan Island and Costabella. Mactan is a coral island with a narrow coastline and extensive intertidal zone area and sea grass beds. Because of its topography, Mactan does not enjoy a contiguous natural stretch of white sand beach for locals and tourists to take leisurely walks on. If not for the Resorts that help...

Reviewed 15 February 2017 via mobile

Worst hotel I was in my life! Get away from Tt's not worth the money !the stuff are not helpfull , the swimwear so small dont like in the pictures, the foodd in the resturnt not good, and the beach not clean!

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Helpful?
Thank Yarden G
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Yarden G., Thank you for your review. It is unfortunate that we did not meet your expectations considering that on Tripadvisor we rank high on quality of service and food. Each guest matters to us. Kindly email us at marcom@costabellaresort.com and provide more details of your concerns. We look forward to hear from you. Have a pleasant day.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 

Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: $100 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Asiatravel.com Holdings, Travelocity, Hotels.com and Priceline so you can book your Costabella Tropical Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
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Questions & Answers

Here's what travellers have asked, with answers from Costabella Tropical Beach Hotel staff and other travellers.
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Questions? Get answers from Costabella Tropical Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inspect your room for mold & mildew smell prior to unpacking. Also, airport transfer is upon request @ double the price of a metered taxi.”
 of 5 bubbles drlexr, 23 Mar 2017 | Read review
“I'd recommend the North Wing for less expensive rooms and the Poolside with balcony for those spending a bit more.”
 of 5 bubbles Danimalist, 22 Mar 2017 | Read review
“There are pool-side rooms, or rooms further back in the gardens”
 of 5 bubbles A7804PAdavidb, 18 Feb 2017 | Read review
“Maybe a room on a higher level would be quieter in the evening.”
 of 5 bubbles LauraZ942, 10 Feb 2017 | Read review
“Rooms facing the beach is great to choose”
 of 5 bubbles sholesd, 2 Jan 2017 | Read review
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