We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperia Hotel & Suites Terrebonne

2935, Boulevard de la Piniere, Terrebonne, Quebec J6X 0A3 Canada
avatar-imageavatar-imageavatar-image
Traveller (51)
Room & Suite (30)
Dining (13)

View prices for your travel dates

Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#2 of 3 hotels in Terrebonne
Location
Cleanliness
Service
Value
At Impéria Hôtel & Suites, you’ll find the warm, courteous atmosphere on which we’ve built our reputation. Available, attentive staff welcome you to one of our establishments strategically located close to all the services and business areas as well as a host of activities for any type of stay! Featuring comfort and refinement, Impéria Hôtel & Suites offers you everything you need for an unforgettable stay. Enjoy rooms that are modern, connected, and equipped with state-of-the-art amenities. Be smart, be Impéria!
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Electric vehicle charging station
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Minibar
Cable / satellite TV
Complimentary toiletries
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
Languages Spoken
English, French

Location

2935, Boulevard de la Piniere, Terrebonne, Quebec J6X 0A3 Canada
Imperia Hotel & Suites Terrebonne
247Reviews3Q+A11Room tips
Traveller rating
  • 82
  • 74
  • 40
  • 25
  • 26
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Mobile60087817859 wrote a review Mar 2024
1 contribution
Hotel photos are not accurate. We booked into room 513 as we wanted a room with a sofa bed.....a useable sofa bed! Sofa was pushed up against the radiator... in fact, it was actually touching the radiator. It was just too hot to sit down with heat blowing directly onto our face. The sofa bed was positioned in such a way that when opened it was not functional as no one could get in or out of it nor the left side of main bed. Definitely a safety issue in case of an emergency. Spoke to manager at check out and she stated that she "was in every room every day" thus she must know that the room is smaller than quoted size. design and that sofa is useless as a place to sit or sleep. When we asked for the room to be serviced on third day the staff asked if we wanted the bed made also. Of course! Assumed they were only wanting to give us two clean glasses and a clean towel. Service in restaurant was awful! Slow and not attentive. Empty bottles remained on table until we asked for them to be removed, water was never refilled, food was either luke warm or cold. Restaurant was not busy when we had dinner so there was no excuse for the 2 staff to offer such poor service. The manager offered to give us a free night when I said I would write a complaint but we strongly declined. Will not return nor will we recommend it to anyone! If you need a room with a useable sofa bed, do not accept room 513 !
Read more
Date of stay: March 2024
Rooms
Location
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: If you want /need a sofa bed do not accept room 513!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
SLP wrote a review Sep 2023
3 contributions
I am quite sad to report the evening and overnight staff discriminate against and mock english speaking guests. At checkout, we brought this behaviour to the attention of the morning desk clerk and have yet to receive any feedback from management. We sent a detailed email explaining our stay as well and have not heard anything in three days. We had gone out for the evening to a family gathering and upon return asked the desk clerk if there was a bar/restaurant where we could go for a nightcap. The hotel restaurant had just closed. She answered no. We asked if there was a pop machine in the hotel. She answered no. We then asked if there was a store or restaurant or bar close by where we could buy pop and snacks or have a drink. She answered no. We then went up to our room, changed and decided to go out. We found a 24 hour store about 3-4 km from the hotel. Upon returning we went up to the room but forgot ice. I called the desk twice letting the phone ring about ten times. Without an answer I then left our room and searched three floors without success. I then went down to the lobby but there was no staff to be found. I heard voices in the kitchen area so knocked on the door. When a kitchen staff person answered I asked if he could tell me where to find some ice. He walked away. A moment later a second employee dressed in a front desk uniform came to the door and said "you want ice?". When I said yes, he said, it's by the pool, pointed down the hall and shut the door in my face. As I walked away I could hear the two men mocking me and laughing. I went to the pool area and found the ice machine beside a pop machine (that we had been told did not exist). Needless to say, this experience was quite upsetting and ruined what had been a very nice evening with family. My husband and I have travelled frequently and have never encountered this type of hostility ever before. As uosetting, was the manager's lack of follow up. I recommend you avoid this hotel for your accommodation needs in the Terrebonne/Mascouche area.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Staff is very dismissive of english speaking guests.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Paolo1005 wrote a review Mar 2023
Montreal, Canada628 contributions238 helpful votes
Awesome hotel Service is excellent from the front desk To the rooms including the meeting rooms The restaurant was delicious ate all our meals there And absolutely no complaints. Food and service were Both top notch. I definitely recommend this hotel and its facilities.
Read more
Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
cedric P wrote a review Oct 2022
1 contribution
We arrived late to the hotel and it was not a problem. The staff was awesome and we were surprised by all the facilities. The hotel has a restaurant which was closed on the weekend for breakfast but they recommended excellent restaurants nearby. Would definitely go there again!
Read more
Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikaël Leblanc, Services aux clients/réception at Imperia Hotel & Suites Terrebonne
Responded Oct 3, 2022
Bonjour Cedric P, Thank you kindly for reviewing your recent experience with the TripAdvisor Community! It is a true pleasure for all of us at Imperia to receive such a wonderful review and your feedback is truly appreciated. We hope to have the opportunity to welcome you again very soon! Kind regards, Mikaël Leblanc – Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
SLP wrote a review Jun 2022
3 contributions
The hotel was very nice and beds really comfy. The bathroom and room were very clean and had everything we needed. Good location as well. We were disappointed the restaurant was closed for the holiday - rather strange. The only problem was a strong odor in the room of smelly feet. Would recommend but next time try to check in a little earlier in case we have to switch rooms.
Read more
Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikaël Leblanc, Services aux clients/réception at Imperia Hotel & Suites Terrebonne
Responded Jun 29, 2022
Bonjour Ms. Lafrance, First and foremost, thank you kindly for reviewing your stay in our beautiful property! It is a true pleasure to read that you enjoyed the confort of our signature beds and modern rooms. Due to a national holiday, our restaurant has been closed on June 24th. At all times when our restaurant is closed we do keep a list of restaurants at the front desk with our favorite recommendations. We wish to thank you once again for your valuable feedback and hope we will have the opportunity to welcome you in the near futur! Kind regards, Mikaël Leblanc - Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Belizar S wrote a review May 2022
2 contributions
Nice hotel with all necessary thinks that you need in hotel. Nice rooms. Little bit problem with grab a taxi. But friendly staff do all that they can to find solution. Little bit problem for cleaning room because of Covid regulations. This thing need to be tell us before we come that we can be prepared
Read more
Date of stay: April 2022Trip type: Travelled with family
Room Tip: A lot of parking space in front of hotel. Advice when you come better to rent a car to avoid taxi...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikaël Leblanc, Services aux clients/réception at Imperia Hotel & Suites Terrebonne
Responded May 5, 2022
Bonjour Belizar S, Thank you kindly for taking the time to share your comments with the TripAdvisor Community! Offering a warm and personalized service is a priority for our teams and we are truly happy to see that our team members were able to assist you finding solutions to meet all your needs! We are also delighted that you fully enjoyed the comfort of our modern rooms during your stay with us. As you mentioned it, due to the current Covid-19 regulations, daily housekeeping service is unavailable at this time. All items needed can be requested 24 hours a day to our front desk team. We truly appreciate your comments as they allow us to keep improving the quality of our services and installations. We hope we will have the pleasure to welcoming you soon once again! Kind regards, Mikaël Leblanc – Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mark Briedenhann wrote a review May 2022
2 contributions
The Hotel on arrival was clean and very nice to walk into. The staff that helped me check in was wonderful, helped me cause i am English speaking and everything was great. The room was clean and fresh and everything about my stay was great. i would suggest the hotel to friends and family to your wonderful hotel. P.S very good and strong coffee :)
Read more
Date of stay: April 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikaël Leblanc, Services aux clients/réception at Imperia Hotel & Suites Terrebonne
Responded May 3, 2022
Bonjour Mr. Briedenhann, Thank you so much for reviewing your experience following your stay at our beautiful property! Offering a memorable stay to our guests is our top priority for all of us at Imperia and please be assured that your kind words will be shared with the entire team. We look forward to welcoming you again very soon! Warmest regards, Mikaël Leblanc – Director of rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Nancy wrote a review Feb 2022
Laval, Canada9 contributions1 helpful vote
+1
My husband and I were soooo surprised by this little treasure of a hotel. Hosts are so friendly. Room is extremely clean and so beutifully decorated. Area is perfect fir walks near the lake and and fir swimming. Thank you Elizabeth for everything. We had a great stay!
Read more
Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Marie-Pier wrote a review Dec 2021
2 contributions
The staff was very welcoming and the room was large and clean! My partner and I loved our stay. The TV in the room was also HUGE; it is not a criteria I usually look at, but I must mention it! The only negative thing I have to say is that the water pressure in the shower is so-so, but that's not a deal breaker.
Read more
Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikaël Leblanc, Services aux clients/réception at Imperia Hotel & Suites Terrebonne
Responded Jan 1, 2022
Bonjour Marie-Pier, Thank you kindly for sharing your comments with the TripAdvisor Community. We take pride in providing an exceptional service to our guests and it is a true pleasure for us all to read your kind words regarding the warm and personalized service you received during your stay! We are also delighted to see that you fully enjoyed the comfort of our modern and refined rooms and that is was even above your expectations! We look forward to welcoming you back for another memorable experience! Kindest regards, Mikaël Leblanc – Director of Rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Mec_World_Traveler wrote a review May 2021
Montreal, Canada24 contributions5 helpful votes
My husband and I had the opportunity to stay in one of the suites. We had a wonderful time. The apartment was spacious, clean and very convenient. The staff was particularly attentive and thought of small details to make our stay even better. The hotel is also really well located, easy access from Montreal, and very close to many stores.
Read more
Date of stay: December 2020
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Mikaël Leblanc, Services aux clients/réception at Imperia Hotel & Suites Terrebonne
Responded Jun 1, 2021
Bonjour Marie-Eve C, Thank you kindly for sharing your experience with the TripAdvisor community! We are glad to hear that you enjoyed your stay in one of our luxurious and comfortable apartments and that you found our location to be convenient. Offering a memorable stay to our guests is our top priority for all of us at Imperia and please be assured that your kind words will be shared with the entire team. We look forward to welcoming you again very soon! Warmest regards, Mikaël Leblanc – Director of rooms
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
Not the right property for you?
There are more places to choose from in the Terrebonne area.
PRICE RANGE
C$151 - C$213 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecTerrebonne
NUMBER OF ROOMS
80
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Imperia Hotel & Suites Terrebonne (C̶$̶1̶7̶7̶) C$135 - UPDATED 2024 Prices, Reviews & Photos (Quebec) - Tripadvisor

Frequently Asked Questions about Imperia Hotel & Suites Terrebonne
What are some of the property amenities at Imperia Hotel & Suites Terrebonne?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Imperia Hotel & Suites Terrebonne?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Imperia Hotel & Suites Terrebonne?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Imperia Hotel & Suites Terrebonne?
Yes, free parking is available to guests.
What are some restaurants close to Imperia Hotel & Suites Terrebonne?
Conveniently located restaurants include Restaurant Isola Bella, Chocolats Favoris, and Les Delices Du Paradis Ii.
Are there opportunities to exercise at Imperia Hotel & Suites Terrebonne?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Imperia Hotel & Suites Terrebonne?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperia Hotel & Suites Terrebonne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Imperia Hotel & Suites Terrebonne?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Imperia Hotel & Suites Terrebonne?
Many travellers enjoy visiting Sir Wilfrid Laurier National Historic Site (15.3 km).
Is Imperia Hotel & Suites Terrebonne accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.