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2017-10-01 2017-10-02
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    Hotel Le Francis

    74 Reviews
    #1 of 1 Hotels in New Richmond
    210, chemin Pardiac, New Richmond, Quebec G0C 2B0, Canada
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    2017-10-01 2017-10-02
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    All photos (26)
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    Traveller (19)
    Dining (4)
    Room & Suite (4)
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    Overview
    3.5
    74 reviews
    • Excellent16%
    • Very good43%
    • Average27%
    • Poor10%
    • Terrible4%
    Travellers talk about
    “the pub” (3 reviews)
    “stayed here” (4 reviews)
    “richmond” (10 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Wheelchair Access
    Business Centre
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Oct 1Oct 2
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    1 room, 2 adults, 0 children
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    Reviews (74)
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    1 - 5 of 29 reviews

    Reviewed 2 weeks ago
    Very comfortable

    Another very comfortable one night stay during our road trip. Our room was spacious and there was a bath, coffee machine and fridge. The restaurant was closed but the pub on site has a great atmosphere and very good menu. All staff were very welcoming...More

    Thank Rachel H
    Response from hotel_f_12, Responsable commercial at Hotel Le FrancisResponded 2 weeks ago

    Hi Rachel, Thank you very much for taking time to share your comments about your stay here. We are really happy about your experience among us and will share your comments with our whole staff. Waiting welcoming you during a next stay! Have a nice...More

    Reviewed 14 March 2017
    New Richmond Hotel

    Had a pretty good stay. When we arrived, the front desk person picked up a call and stayed on the phone for 25 minutes before we were able to check in. Food was good in the pub. Rooms were ok and clean. Hotel was not...More

    Thank Rob W
    Response from hotel_f_12, Directrice Adjointe at Hotel Le FrancisResponded 16 March 2017

    Hi Rob, Thank you for sharing your comments about your stay here, they are very important for us. Concerning the waiting time for your check-in, we made a follow-up and it seems that it took 15 minutes for you to have your keys. You were...More

    Reviewed 4 October 2016
    overpriced

    overpriced for what we got, cheep toilet paper and empty Kleenex box. Ask reception about tourist info, none available. I thought the Gaspe was a tourist area and she had nothing to offer or advise and any tourist attractions. She did offer us breakfast which...More

    Thank carolmil2n
    Response from hotel_f_12, Responsable commercial at Hotel Le FrancisResponded 11 October 2016

    Hi Mister Milton, First of all, be sure that we are really sorry that you did not enjoy your stay in our hotel. However, we'd lik to discuss one or two things with you: the toilet paper we use is an eco-friendly two-ply one, from...More

    Reviewed 19 September 2016
    Friendly staff

    Our room was big, but there was some noise from the road and other rooms. Rooms facing the river might be quieter. When we asked reception gave us some tea capsules to use in the coffee machine which was appreciated. There is no lift and...More

    Thank OldieEastMidlands
    Response from hotel_f_12, Responsable commercial at Hotel Le FrancisResponded 23 September 2016

    Hi, Thank you very much for your good comments. We are very happy that you enjoyed your stay here! We are doing our best to provide good services and good products, and, indeed, we really wish to know how our clients found there stay. Waiting...More

    Reviewed 15 September 2016
    Not a 4 star hotel

    This was a terrible stay. I was told the rooms on the first were better then the second floor. I do not want to see the second floor rooms because the first floor were terrible. Noisy AC. Furniture outdated. Smelly bedroom. The view was not...More

    Thank Jocelyne S
    Response from hotel_f_12, Responsable commercial at Hotel Le FrancisResponded 23 September 2016

    Hi Jocelyne, Please be sure that we are really sorry that you did not like your stay in our hotel. However, we don't understand why the view on the riverside was unpleasant for you...we are used to receive good comments about that. As for the...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$128 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 38
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TripOnline SA, Agoda and Priceline so you can book your Hotel Le Francis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Gaspesie Region >
    • New Richmond
    • Also Known As
    • Hotel Le Francis New Richmond, Quebec
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    All photos (26)
    Full view
    Traveller (19)
    Dining (4)
    Room & Suite (4)
    Hotel & Grounds (15)
    Bathroom (3)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Take a second floor room. Should be quieter and warmer."
    Read review
    "Ask for ground floor if have heavy bags"
    Read review
    "Do not choose this hotel"
    Read review
    "as 1st floor and river view"
    Read review
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