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Sol Cayo Santa Maria

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Sol Cayo Santa Maria
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2,466 Reviews from our TripAdvisor Community

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Showing 1,172: English reviews
Kingston, Canada
Reviewed 2 weeks ago via mobile

Ocean view room second floor was very clean and restful. I would want to be in that location again if I went back. The Beach was stunning white sand and quiet. Did some light snorkelling and saw some smaller fish and a couple barracuda. Food was good. My first experience in Cuba was wonderful here. Trip was actually in 2011,...

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Helpful?
2Thank Angela T
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Angela T, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and...

Montreal, Canada
Reviewed 2 weeks ago

The staff was kind and courteous considering the rundown state of the resort. The resort is nice and very well laid out but needs a full make over. Some building are slightly run down. The building I was in had terrible TV reception, they were aware of issue but never bothered to fix it. The air-conditioning made a lot of...

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Helpful?
2Thank jr750cc
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review
Google Translation

Liebe jr750cc, Ursprünglich bei www.tripadvisor.com auf Englisch eingereicht. Sehen Sie sich das Original an. Automatische Übersetzung Diese Bewertung wurde automatisch...

Toronto, Canada
Reviewed 2 weeks ago

Had a week at this all-inclusive resort. Value for money was superb - the entertainment, staff, beach, variety of food were superb and make us feel like going back. Cuban difficulties such as availability of wifi/ internet/ cell service, lack of condiments, bugs in the room resulted in some inconveniences - took us back a few years. The resort is...

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Helpful?
3Thank raspinto
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear raspinto, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we...

Reviewed 3 weeks ago

This was the worst hotel of this kind (all-inclusive) I ever stayed at. Hands down.The food was terrible, the bathrooms in the common areas by the pool were disgusting, room furniture was old and musty, we did not have water in our room after a whole day at the beach to take a shower, and simple ingredients necessary for drinks...

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Helpful?
5Thank Daniel S
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Daniel S, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way...

Boyle, Canada
Reviewed 3 weeks ago

We got to resort at 6pm stood in lobby till 11:30 pmto get a room with no water for two days then got cold water for two days before we got hot water. The rooms were old with mold & rust on bathtub. Toilet would not flush. Had to use shower wand to help flushing. Two pools had no water....

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8Thank rtannas
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear rtannas, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to...

Calgary, Canada
Reviewed 19 December 2016

Just returned from a relaxing vacation at Sol. They are doing a lot of updates at the resort. New walkways to the beach, were almost completed when we left and some of the rooms were in the process of being updated too. The resort has also opened one of the other restaurants that has not been in use even on...

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Helpful?
5Thank jael213
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear jael213, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we...

Montreal, Canada
Reviewed 18 December 2016

Gorgeous, gorgeous beach with plenty of palapas and chair, staff cleans it in the morning and also during the day. The staff at the lobby bar and center bar were super friendly and funny. The hidden pizza restaurant became my favorite place for lunch, made friends with the cute kitties there. The pools were clean and a good place to...

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3Thank gaborousseau
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear gaborousseau, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and we...

Halifax, Canada
Reviewed 10 December 2016

This was my 16th time staying at the Sol Cayo Santa Maria. I can't say enough good things about the staff here. They ned over backwards to make your stay as pleasant as possible and they are the reason I keep returning. We arrived the day Fidel Castro died. Cuba had 9 days of mourning so the animation team and...

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Helpful?
3Thank Wendy S
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear Wendy S, Thank you for posting a review about your stay at Sol Cayo Santa María and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you had enjoyed your staying among us as your review shows us and...

Toronto, Canada
Reviewed 10 December 2016

Beach and bar staff were great. Very few activities. The food was not great but there was always something you could eat and there was a lot of it. My first room was with my mother and daughter. The balcony door was hard to open, the shower head fell of the wall and the closet door fell off. My husband...

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2Thank ilatimer
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear ilatimer, We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to...

halifax
Reviewed 6 December 2016

The good, bad, and ugly - Stayed Nov. 18 - 25 Do you like to get a shower? then don't come here. Do you like to flush the toilet? then don't come here. Do you like hot food? then don't come here. You're getting my point. Had a fun vacation mostly because the beach is out of this world and...

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7Thank MommaHawk
AngelMiguelPP, Director General at Sol Cayo Santa Maria, responded to this review

Dear aMommaHawk We are sorry to read your comments in regards of your stay with us; normally everyone always enjoys our resort very much. In our effort to continuously improve the quality of our service we put a great interest in our clients comments as their perceptions are the most important to us as this is the only way to...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
In an island paradise off the northern coast of Cuba stands the All Inclusive 4-star Sol Cayo Santa Maria hotel (300 rooms). Ideal for simply relaxing or for exploring the clear ocean bottom and neighboring keys that surround this marvelous Cuban tourist destination. Enjoy an unforgettable holiday with your family, all included. ... more   less 

Additional Information about Sol Cayo Santa Maria

Address: Cayo Santa Maria | Villa Clara, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $117 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Cayo Santa Maria 4*
Number of rooms: 300
Also Known As:
Sol Cayo Santa Maria Hotel Cayo Santa Maria
Sol Hotel Cayo Santa Maria
Cayo Maria Santa Sol
Sol Cayo Santa Maria Cuba
Cayo Santa Maria Sol
Hotel Style:
#10 Top resorts Hotel in Cayo Santa Maria
#10 Luxury Hotel in Cayo Santa Maria
#11 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Sol Cayo Santa Maria staff and other travellers.
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Questions? Get answers from Sol Cayo Santa Maria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even if you have requested a king bed in your reservation, make sure you specify again upon check in, otherwise you may end up with twins.”
 of 5 bubbles KVall77, 22 Jan 2017 | Read review
“Ask for pool-view room as it is close to everything (pools, bars, food, lobby, beach, etc.)”
 of 5 bubbles emilyk286, 16 Jan 2017 | Read review
“Try to get an ocean view room, book early enough.”
 of 5 bubbles 844elisa, 9 Jan 2017 | Read review
“Check that the rooms have water and doors are well-sealed - otherwise you will be uncomfortable.”
 of 5 bubbles raspinto, 4 Jan 2017 | Read review
“Ask for a room close to the pool is you want to be close to everything. Further if you want more quiet.”
 of 5 bubbles gaborousseau, 18 Dec 2016 | Read review
5 of 5