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Thank you to all the people at Melia Cayo Santa Maria for all the hard work to get the hotel up and running after IRMA. Incredible job . I went from December 21 to Jan 1.
I was in bungalow 15 room 1524 and the...More
6th time to Cuba and this resort, while small and not having all the amenities of the mega-resorts, puts quality before quantity: best buffet we've eaten at, tons of live music from the afternoon until late into the evening, and really terrific staff. Room change...More
We had a great time at this resort. The staff was friendly, the beach wasbeautiful. The food was ok not that great. the snack bar was good, thats the only place we didnt mind eating at.
The rooms are nice as long as you are...More
This was such a lovely trip the stuff at this hotel couldn’t have been sweeter! They are the hardest working staff I have ever seen. From the managers all the way to the housekeepers, beach, wait and activity staff they were all so lovely and...More
8 Thank Alexandra F
Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 1 week ago
First of all we would like to thank you for trusting us to come to Cayo Santa Maria after Hurricane Irma.
All the team of the Hotel thanks you for your recognition, they really feel very happy for your opinion.
On behalf of...More
Just arrived back from an amazing 14 days (Dec. 19- Jan. 2, 2018) at Melia Cayo Santa Maria. Prior to my departure, many said that I was taking a risk travelling to MCSM after Irma! Well, we had the best trip we have ever had...More
A safe is included in all rooms at no charge. What they are doing now is getting your beach towels at the changing station using a chit issued for each when you check in. When you are leaving you return the towels and you... More
A safe is included in all rooms at no charge. What they are doing now is getting your beach towels at the changing station using a chit issued for each when you check in. When you are leaving you return the towels and you get your chit back that you turn in at check out. No deposit is required. Change the towels as may be required during your stay.
Enjoy your vacation.
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"Rooms close to the beach are quiet; those near the lobby/theatre get all the noise that they generate until..."