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2018-01-28 2018-01-29
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    Melia Cayo Santa Maria

    Jardines del Rey, Cuba
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    2018-01-28 2018-01-29
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    Traveller (6327)
    Pool & Beach (1752)
    Room & Suite (667)
    Overview
    • Excellent42%
    • Very good32%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “beach restaurant” (246 reviews)
    “juan carlos” (123 reviews)
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (4,406)
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    1 - 5 of 2,516 reviews

    Reviewed 4 days ago

    Thank you to all the people at Melia Cayo Santa Maria for all the hard work to get the hotel up and running after IRMA. Incredible job . I went from December 21 to Jan 1. I was in bungalow 15 room 1524 and the...More

    5  Thank cubasiempre
    Reviewed 1 week ago

    6th time to Cuba and this resort, while small and not having all the amenities of the mega-resorts, puts quality before quantity: best buffet we've eaten at, tons of live music from the afternoon until late into the evening, and really terrific staff. Room change...More

    7  Thank Robert M
    Reviewed 1 week ago

    We had a great time at this resort. The staff was friendly, the beach wasbeautiful. The food was ok not that great. the snack bar was good, thats the only place we didnt mind eating at. The rooms are nice as long as you are...More

    4  Thank Farid A
    Reviewed 2 weeks ago via mobile

    This was such a lovely trip the stuff at this hotel couldn’t have been sweeter! They are the hardest working staff I have ever seen. From the managers all the way to the housekeepers, beach, wait and activity staff they were all so lovely and...More

    8  Thank Alexandra F
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 1 week ago

    Dear Alexandra. First of all we would like to thank you for trusting us to come to Cayo Santa Maria after Hurricane Irma. All the team of the Hotel thanks you for your recognition, they really feel very happy for your opinion. On behalf of...More

    Reviewed 2 weeks ago

    Just arrived back from an amazing 14 days (Dec. 19- Jan. 2, 2018) at Melia Cayo Santa Maria. Prior to my departure, many said that I was taking a risk travelling to MCSM after Irma! Well, we had the best trip we have ever had...More

    11  Thank Barb4444_44
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$185 - US$245 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cayo Santa Maria
    • #4 Spa Hotel in Cayo Santa Maria
    • #7 Luxury Hotel in Cayo Santa Maria
    • #7 On the Beach Hotel in Cayo Santa Maria
    • #8 Top resorts Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 360
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    • Also Known As
    • Melia Cayo Santa Maria Hotel Cayo Santa Maria ,
    • Cayo Santa Maria Melia ,
    • Cayo Santa Maria Cuba ,
    • Santa Maria Cuba ,
    • Melia Cayo Santa Maria Cuba
    Add Photo Photos
    Traveller (6327)
    Pool & Beach (1752)
    Room & Suite (667)
    Dining (421)
    Hotel & Grounds (3394)
    Bathroom (70)
    Family and Play Areas (55)
    Business Centre & Event Rooms (35)
    Nearby
    Nearby HotelsSee all 321 hotels in Cuba
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    Nearby Restaurants
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    Nearby Attractions
    Santa Maria Beach
    1,313 reviews
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    Delfinario en Cayo Santa Maria
    2,225 reviews
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    Ask a question
    Questions & Answers
    ashleyharris2017
    12 January 2018|
    AnswerShow all 2 answers
    Response from Robert M | Reviewed this property |
    There are 2 umbrellas in the rooms though we had raincoats with us so less to carry.
    0
    Votes
    cubanflavor
    11 January 2018|
    Answer
    Response from Robert D | Reviewed this property |
    send me a message and I can assist you. This section will not allow me to show the email. You may also message them at their Facebook page.
    0
    Votes
    novascotiarebel
    10 January 2018|
    Answer
    Response from Robert D | Reviewed this property |
    A safe is included in all rooms at no charge. What they are doing now is getting your beach towels at the changing station using a chit issued for each when you check in. When you are leaving you return the towels and you... More
    1
    Vote
    Room Tips
    "Rooms close to the beach are quiet; those near the lobby/theatre get all the noise that they generate until..."
    Read review
    "I think all the rooms have something special."
    Read review
    "First floor or second floor rooms are both good since they both have a private balcony."
    Read review
    "Do not pay extra for ocean view as it is across a large green space."
    Read review
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