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Royalton Cayo Santa Maria

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Royalton Cayo Santa Maria
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2,967 Reviews from our TripAdvisor Community

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Showing 1,730: English reviews
Ontario, Canada
Reviewed 4 January 2017

First off, all you people grousing about the food, you really need to get off your privileged soapbox and perhaps read about the history of places you are visiting before making entitled comments that show your ignorance. The food here at the Royalton was the best compared to surrounding resorts (no offence to them, as they all seemed to strive...

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6Thank MadameDePoppadom
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear MadameDePoppadom, From Royalton Cayo Santa Maria we would like to say a great thank you for such a wonderful and lovely words. It is just fantastic to read such a deep and wise words. What you said about food it deserves everything! Thank you so much! Moreover, we are really happy konowing that you loved our staff and you...

Reviewed 4 January 2017

Between the two of us, we have visited Cuba more than 20 times, including a visit to Havana and Varedero. All the rest of the times we went to Cayo Santa Maria for its wonderful, uncrowded beach and one hour from the mainland on a causeway. Loved Cayo Santa Maria and my first visit to this Cayo was many years...

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2Thank Joni M
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Joni M, First of all, we would like to say thank you for taking your time in order to write this fantastic review. We are more than happy to know that you enjoyed your time during your stay. It is a pleasure to know that this trip has been the best of all your trips to Cuba and we...

Toronto, Canada
Reviewed 4 January 2017

We stayed at Royalton from Dec 26,2016 to Jan 2nd, 2017. The place is beautiful - unbeatable clean long beach , turquoise ocean and white sand of Santa Maria ( Royalton has absolutely the nicest and cleanest beach among all other resorts), service is incredible , staff will go out of their way to accommodate your needs. We were a...

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2Thank Ilona A
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Ilona A, From Royalton Cayo Santa María we would like to say thank you for taking your time in order to write this fantastic review in such an important website. We are more than happy that you and all group enjoyed our little paradise and the nicest and cleanest beach among all other resorts :). It is a pleasure...

Reviewed 4 January 2017

This resort exceeded expectations, the staff including the professional butlers were very pleasant and knowledgeable. The food was fantastic and the beach is one of the best on the island. This experience really makes you feel like you're on vacation, my best regards go out to the director and her team of profesionals.

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1Thank Kurt R
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Kurt R, From Royalton Cayo Santa María we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a wonderful time during your stay and you enjoyed all services, food and the entire staff. Once again, thank you for choosing Royalton Cayo Santa...

Hamilton, Canada
Reviewed 28 December 2016

Just returned from our second trip to this amazing resort. We were so impressed in March that we returned again in December. Can't say enough about our wonderful Cuban family (we miss you all already)! The staff really makes you feel welcome...always smiling, friendly and will go out of their way to take care of your every need! The Royalton...

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3Thank joejoanne2016
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Joejoanne2016, First of all, the Royalton Cayo Santa Maria team would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a wonderful time once again in your second trip here in our little paradise. We are happy to know that you loved the...

Gatineau, Canada
Reviewed 28 December 2016 via mobile

This was my second visit to the Royalton and once again I was very happy with my trip. If you want to rest and be pampered it is the place to go. From Lester and Alexis, my butlers, to the young trainees in Senses, to Juan on the beach ... it was fantastic...all the hotel staff are geared to providing...

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7Thank fran5258
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear fran5258, From Royalton Cayo Santa María we would like to say thank you for writing this fantastic review. We are so happy to know that you enjoyed your solo trip in our little paradise and you had a great stay. It is a pleasure to read that the entire staff made your vacation and you found them helpful and...

Halifax, Canada
Reviewed 27 December 2016

We stayed here the first year it opened. The rooms were gorgeous. Beds were very comfortable. It was all restaurants - no buffet. The food was very good. A little repetitive. The service was fantastic. Love the cabanas around the pool. Would recommend.

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2Thank Debbie_Bluenoser
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Debbie, First of all, we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you enjoyed your time during your stay with us the first year we opened. We are happy to know that you loved all our services, our food and everything (beds,...

Reviewed 23 December 2016

If you want quiet and relaxing vacation (no clubbing, nothing too noisy), so this is an ideal getaway. Service, rooms and food was very good. There is no buffet, but all the guests are getting free unlimited pass to the Memories and Starfish resorts, they have buffets and more entertaining programs than Royalton. The beach and sand is unreally beautiful,...

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3Thank Asmar Z
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Asmar, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this honest review. We are happy to know that you enjoyed your time during your stay in our little paradise and you liked our food, services and the relax we offer. Thank you for choosing Royalton Cayo Santa...

Vancouver, Canada
Reviewed 23 December 2016

Recently returned from our favorite tropical destination getaway. By far one of the nicest beaches we've been to, the hotel is very clean with friendly staff, great food and a relaxing atmosphere. The hotel manager Beronica, along with staff members Fernando, Leo, Elise, Raxon and many others always make it a pleasant and memorable vacation. Always something to do, or...

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2Thank Mark R
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Marke & Tracey, From Royalton Cayo Santa Maria we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had a fantastic time during your stay and you could enjoy all services. We are happy to know that you could create your best memories...

Reviewed 18 December 2016

I am not a big writer but want to leave my notes. My wife and another couple visited Royalton in December 2016. The food at this resort was alright but lacked variety. For dinner, we quickly began making trips to Memories, which you have access to as a visitor to Royalton. The buffet and the Mediterranean next to it at...

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8Thank Gleb T
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Gleb, From Royalton Cayo Santa María we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you had the best service all around Cuba and you enjoyed so much our Royalton Experience. We really appreciate your beautful comments about our staff, services and amenities!...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: $298 - $516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royalton Cayo Santa Maria 4*
Number of rooms: 122
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Hotel Style:
#1 Top resorts Hotel in Cayo Santa Maria
#1 On the Beach Hotel in Cayo Santa Maria
#1 Luxury Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Cayo Santa Maria staff and other travellers.
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Questions? Get answers from Royalton Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms seem fine, it's the prices you have to watch.”
CaribbeanDreamin07, 21 May 2017 | Read review
“Ocean view is well worth it! A lot of noise from Memories and the market could be heard from building 8.”
Julie_AnnC986, 6 May 2017 | Read review
“If you want a view ask for it”
sheilal960, 2 May 2017 | Read review
“It is worth paying extra to have a 2nd floor Ocean View room.”
J5452KSjohnk, 28 Apr 2017 | Read review
“Ocean view”
I4588OCjulies, 27 Apr 2017 | Read review
5 of 5
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US$247* /night
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Prices are for 1 room, 2 adults
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