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    Rio Serrano Hotel

    Manuel Aguilar 01105 | Parque Nacional Torres del Paine, Torres del Paine National Park 6212126, Chile
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    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          No availability for your dates from these sites
          Traveller (554)
          Room & Suite (120)
          Dining (37)
          Las Torres Patagonia
          1,153 reviews
          #6 of 12 hotels in Torres del Paine National Park
           
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          Overview
          • Excellent51%
          • Very good32%
          • Average12%
          • Poor4%
          • Terrible1%
          Travellers talk about
          “dinner buffet” (19 reviews)
          “national park” (35 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Shuttle Bus Service
          Private Balcony
          4.0 Star Hotel
          All hotel details
          Las Torres Patagonia
          1,153 reviews
          #6 of 12 hotels in Torres del Paine National Park
           
          explora Patagonia
          761 reviews
          #4 of 12 hotels in Torres del Paine National Park
           
          Lago Grey Hosteria and Navegacion
          449 reviews
          #7 of 12 hotels in Torres del Paine National Park
           
          Patagonia Camp
          434 reviews
          #3 of 12 hotels in Torres del Paine National Park
           
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          Rooms
          Jul 9Jul 10
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (808)
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          There are newer reviews for Rio Serrano Hotel See the most recent reviews

          21 - 25 of 396 reviews

          Reviewed 23 March 2017

          My son and I were planning on hiking the 'W' trail at Torres Del Paine by staying at Refugios in the park. Unfortunately, we did not have any reservations and were unaware that you need to check online daily for openings. As a fall back,...More

          2  Thank Paul D
          Management response:Responded 6 April 2017

          Dear Guest: It is a surprise to us every time a guest recognizes our work beyond what they expect. We regret that you could not complete the circuit as you wanted but in turn gave you the possibility to know our hotel and from here...More

          Reviewed 22 March 2017

          The hotel is in fantastic location and as already mentioned some of the rooms have a superb view of the Torres Del Paine massif, but if you want one these rooms you will have to request it. The hotel itself is great with good service,...More

          Thank Paul D
          Management response:Responded 6 April 2017

          Dear Guest: Thank you very much for taking the time to write this opinion about our hotel and the information about payment in dollars and our rooms with a view towards Macizo Paine. We hope to see you again in Patagonia, Team Hotel Rio Serrano.

          Reviewed 22 March 2017

          We were very much looking forward to our stay here, particularly after we arrived and saw the amazing views. However, my father had a stroke in the U.S. the day we arrived. Having no cell service (we only heard via text message as the hotel...More

          1  Thank 042581
          Management response:Responded 21 April 2017

          Dear guest; We send you an internal message so that we arrange a better solution to this situation. It is worth remembering that when you confirm these reservations in system it is explained that they are not refundable and that before a cancellation or no...More

          Reviewed 22 March 2017 via mobile

          My family of four recently enjoyed our stay at Rio Serrano. We had a nice double room and woke up to the beauty of TDP mountains every morning! The hotel was very comfortable with nice areas to relax and enjoy the views. The buffet each...More

          1  Thank graemecameron
          Management response:Responded 7 April 2017

          Dear Guest; Thank you so much for your opinion. For us to wake up every day with that view is something unique in the world. We hope to see you again in Patagonia. Team Hotel Rio Serrano

          Reviewed 21 March 2017

          We couldn't make it to the hotel because of weather conditions and the hotel charged us the whole amount. We did everything we could to make it there but was literally impossible. They didn't provide any flexibility and even though they had technically all the...More

          2  Thank Carlos A
          Management response:Responded 21 April 2017

          Dear guest; We send you an internal message in order to have more information about this situation. Please check your message box on this platform to get in touch. Greetings from Hotel Rio Serrano,

          Las Torres Patagonia
          1,153 reviews
          #6 of 12 hotels in Torres del Paine National Park
           
          explora Patagonia
          761 reviews
          #4 of 12 hotels in Torres del Paine National Park
           
          Lago Grey Hosteria and Navegacion
          449 reviews
          #7 of 12 hotels in Torres del Paine National Park
           
          Patagonia Camp
          434 reviews
          #3 of 12 hotels in Torres del Paine National Park
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Room Service
          • Free Internet
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Shuttle Bus Service
          • Room Service
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Multilingual Staff
          • Breakfast Available
          • Room amenities
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$270 - US$1,151 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #4 Luxury Hotel in Torres del Paine National Park
          • #4 Family Hotel in Torres del Paine National Park
          • #5 Romantic Hotel in Torres del Paine National Park
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 95
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, T4B, Hotels.com, Orbitz, Travelocity, Hotwire, Agoda, Cancelon and HRS so you can book your Rio Serrano Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Chile >
          • Magallanes Region >
          • Torres del Paine National Park
          • Also Known As
          • Rio Serrano Hotel Aisen Region/Torres Del Paine National Park, Chile
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          Traveller (554)
          Room & Suite (120)
          Dining (37)
          Pool & Beach (1)
          Hotel & Grounds (397)
          Family and Play Areas (48)
          Bathroom (8)
          Business Centre & Event Rooms (3)
          Nearby
          Hotel Lago Tyndall
          223 reviews
          .30 km away
           
          Hosteria Lago del Toro
          98 reviews
          .09 km away
           
          Nearby Restaurants
          Restaurante Coiron - Las Torres Patagonia
          221 reviews
          29.95 km away
          Aldea restaurant
          442 reviews
          63.83 km away
          Restaurante Hosteria Rio Serrano
          86 reviews
          .01 km away
          The Singular Patagonia Restaurant
          416 reviews
          59.86 km away
          Nearby Attractions
          Nordenskjold Lake
          427 reviews
          18.77 km away
          Torres del Paine National Park
          4,653 reviews
          63.87 km away
          Glacier Grey
          1,519 reviews
          16.24 km away
          W-Trail
          268 reviews
          30.32 km away
          Questions & AnswersAsk a question
          gonecanoeing
          A question for past guests....I am wondering about the value of all-inclusive. Is it worth it? For those of you that selected this option were you satisfied? For those who just stayed overnight did you find you spent more on food and excursions?
          7 June 2017|
          Answer Show all 3 answers
          Response from bigsurhikers | Reviewed this property |
          We did not select this option, can you give me pricing and what it includes and I will try to help you out.
          0
          Votes
          Abigai1
          What is the turn-around time on laundry service?
          24 February 2017|
          Answer Show all 7 answers
          Response from atencioncliente2017 | Property representative |
          Dear Abigai1, Laundry service schedules go as follow: In the morning, laundry must be turned in from 8am to 10am to be delivered the same day during the day. If you request your laundry for the same day but turn it in after... More
          1
          Vote
          Google Translation
          narnold754
          Is it possible to book a half day of fly fishing either through the hotel or nearby guides? If so, is equipment provided?
          28 January 2017|
          Answer Show all 6 answers
          Response from atencioncliente2017 | Property representative |
          Dear narnold754, You can book here in our outdoors office either a halfday or a fullday guided service for flyfishing with an external company. Reservations are made upon availability. For more information please contact... More
          1
          Vote
          Google Translation
          Room Tips
          "some of the rooms do not look at the torres but their view is fine. I don't think it really mattered."
          Read review
          "The superior rooms offer sweeping views!"
          Read review
          "I think all rooms have a view"
          Read review
          "Rooms on the third floor have a spectacular view"
          Read review
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