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Hotel del Paine

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Hotel del Paine
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172 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Austin, TX
Reviewed 15 December 2014

This cabana is just a little bit outside of the national park. It was probably about a 30-45 minute drive from the hotel to the main trail head. The rooms are comfortable, and for a small town the wifi is pretty solid. The staff were pretty friendly and helpful as well. Since there aren't any restaurants nearby you are basically...

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Thank Peylin F
Sunrise, Florida, United States
Reviewed 8 December 2014

Hotel with beautiful ubicación and wonderful view. Acomodation was good but service has a lot to improve. First the pre-arranged pickup from my hotel in Puerto Natales came two hours late. Diners were generally cold to warm. Waitress with mediocre service. They needs a good manager to improve all departments.

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Thank segisf
Philadelphia, Pennsylvania
Reviewed 25 November 2014

We spent 2 nights in their no frills, very basic room. Don't expect an elevator or lights that don't flicker. This hotel has a great location right outside the Torres del Paine south park entrance and is quite isolated as is the entire area. What you will get is a neat, clean and cozy room with a great view of...

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Thank Carols01
Surrey, UK
Reviewed 8 November 2014

Very remote but impressive location looking over the Torres del Paine mountain range. Since ~mid2014, the Y-290 road from Puerto Natales has been closed for repair with you needing to take the much longer northern road which is a further drive (and uses more petrol). Once the Y-290 road is open getting to this hotel should be much quicker. Accomodation...

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1Thank UKRobali
Mexico City, Mexico
Reviewed 16 August 2014 via mobile

My wife and I spent our second aniversary, we got the room with an amazing view, it's amazing how you can just open the shades and see the impressive mountains. If you hire a tour and all inclusive, includes breackfast , box lunch and dinner, They will drive you to sight seeings and if you have more time or you...

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Thank HERNAN77
Glasgow, Scotland
Reviewed 11 March 2014

As others have commented, this hotel was nice and simple and the location gave amazing views over the upper Serrano River and the Torres del Paine massif. I can't comment on the buffet, as our tour leader advised the two-plate option, which was fine and reasonably priced - this is a remote location and I didn't expect city food -...

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2Thank Bute
Reviewed 21 February 2014 via mobile

The hotel is nice, simple and very clean rooms. Very good view. It is not within the park but few km from one of its gates (1 hour walking more or less). But I wouldn't suggest this place to anybody I know. We red reviews about the very expensive dinner: 40 usd for a boring buffet, and those reviews were...

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3Thank Bordigo
victoria s, Gerente at Hotel del Paine, responded to this review

Sir, I’ m sorry you feel that way. First it´s true that our hotel is not inside the park, but it´s only 7 kilometres from the administration from the park. Second, booth boat excursions we offer (Río Arriba y Lago grey) are operated for another companies, we only sell this in our front desk. The hotel next to ours (Hotel...

Reviewed 24 December 2013 via mobile

We planned to stay at the Cabanas for around 3 days, to be able to stay in the park and enjoy good walks by the mountain range. The first night we arrived we decided to dine in the hotel restaurant, since it was right next to us and was the easiest option. Terrible mistake. The buffet was awful, with a...

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3Thank Ricardo Z
Cardiff, United Kingdom
Reviewed 14 December 2013 via mobile

Located just outside the park. There are stunning views into the park over a lake onto the mountain range. The sun set is spectacular. The cabins are nice but do not have aircon so can get warm on warm days. The food is extremely disappointing. Limited choice, steak was very very tough and breakfast was poor too. Hot tub needs...

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Thank Cforey
Eastbourne, United Kingdom
Reviewed 23 November 2013

We have just had a terrific 5 day stay here. The cabins are wonderfully situated right on the Serrano River, with stupendous views across to the Torres del Paine. The staff are a terrific bunch of dedicated young people, and helped to make our stay memorable. Special thanks to Christian the chef who as well as providing top nosh invited...

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Thank 17BonnyJ

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Hotel del Paine is located near to "Serrano" River at 11 km away from Administration Point and 79 km north from "Puerto Natales". It has an excellent panoramic view of the "Paine" Range. Enjoying this scene, our hotel offers a typical gastronomy, including a variety of grilled meats, fresh vegetables, fish and Chilean wines. We have 44 rooms with private bathroom, permanent electricity, central heating and laundry service. ... more   less 

Additional Information about Hotel del Paine

Address: Lote No17 | Sector Río Serrano, Torres del Paine National Park, Chile
Region: Chile > Magallanes Region > Torres del Paine National Park
Price Range: $197 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel del Paine 3*
Number of rooms: 44
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Also Known As:
Hotel Del Paine Aisen Region/Torres Del Paine National Park, Chile
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The satellite building's rooms offer no views”
 of 5 bubbles aqualized, 8 Feb 2017 | Read review
“In cabanas if you get two rooms for your family, make sure they are next door, rooms 5 and 6 together were perfect!”
  • View from hotel grounds
 of 5 bubbles roeshan, 5 Jan 2017 | Read review
“incredible views, hot tub”
 of 5 bubbles NoisyPDX, 14 Dec 2016 | Read review
“Ask for a cabin with a good view. We were in cabin 3, which has 3 twin beds (only needed 2 of these).”
 of 5 bubbles Fridaysmom, 12 Dec 2016 | Read review
“all cabanas have windows to the river and paine massif”
 of 5 bubbles JohnnyL54, 8 Dec 2016 | Read review
5 of 5