Comfort Inn & Suites Sylvan Lake
13 Beju Industrial Dr, Sylvan Lake, Alberta T4S 2J4 Canada
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Avg. C$123 /night, 3/18 - 3/19
C$185
per night
C$154
per night
C$123
per night
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About
#2 of 6 hotels in Sylvan Lake
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
See why so many travellers make Comfort Inn & Suites Sylvan Lake their hotel of choice when visiting Sylvan Lake. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Comfort Inn & Suites Sylvan Lake is a family-friendly hotel offering a refrigerator and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Sylvan Lake. For guests with a vehicle, free parking is available.
For those interested in checking out Downtown Sylvan Lake (3.8 km) while visiting Sylvan Lake, Comfort Inn & Suites Sylvan Lake is a short distance away.
When you’re feeling hungry, be sure to check out Bamboo Hut Southeast Asian Cuisine, which is a Thai restaurant that is popular with locals and out-of-towners alike.
Best of all, Comfort Inn & Suites Sylvan Lake makes it easy to experience many great Sylvan Lake attractions like Sylvan Lake Provincial Park and Jarvis Bay Provincial Park, which are some popular parks.
We’re sure you’ll enjoy your stay at Comfort Inn & Suites Sylvan Lake as you experience all of the things Sylvan Lake has to offer.
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Property amenities
Free High Speed Internet (WiFi)
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
Business
Languages Spoken
English, Korean
Location
13 Beju Industrial Dr, Sylvan Lake, Alberta T4S 2J4 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
18 Restaurants
within 1 kilometer
Reviews
Traveller rating
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Detailed Reviews
My stay was good but few things could have been better. The hotel website stated that a full breakfast was offered. Due to COVID-19 only a grab and go was available. The website should brought up to date. The TV in my room was very hard to use. The chair at the desk in my room was broken.
My room was clean and the bed comfortable.
My room was clean and the bed comfortable.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for a team event. Typical Comfort Inn - clean, and affordable. The double bunk beds (which can sleep 4) in the family suite were a big hit with the kids. The pool has a waterslide. The team parents were visiting in the hall-way until about 9pm and that was fine with the staff which is nice. Not all hotels let you congregate in the hall to visit.
We did have an aggravating customer service issue which was resolved by the GM appropriately, however I was surprised to learn that the owner of the hotel was one of the people who observed our discontent, and didn't step in to enquire how he could help resolve the issue.
There were just a few rough-characters roaming the halls, and a smell of marijuana was present on our floor for the evening, but due to the nature of the work in the area I think that is to expected at all hotels in the region.
We did have an aggravating customer service issue which was resolved by the GM appropriately, however I was surprised to learn that the owner of the hotel was one of the people who observed our discontent, and didn't step in to enquire how he could help resolve the issue.
There were just a few rough-characters roaming the halls, and a smell of marijuana was present on our floor for the evening, but due to the nature of the work in the area I think that is to expected at all hotels in the region.
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Date of stay: October 2012Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â There are family style suites available (just a few) for people with large families.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was clean, comfortable and spacious and the hotel staff were friendly and helpful. There is a nice pool and hot tub. The hot tub jets were not working the night we were there but the maintenance man came and checked them and apologised profusely. When I asked about towels he went and got them from the front desk for us.
A suggestion would be that there should be a sign in the pool area saying that towels were available at the front desk.
The kids had a great time on the water slide. The waterslide really dominates the pool. When the slider comes out they are coming out almost to the center of the pool. If you have smaller children or not great swimmers they really need to stay well away from the slide area.
There is only one elevator and it is a little slow.
The breakfast is plentyful and fresh, with lots of good seating. It is more than continental with eggs, bacon, sausages and make your own waffles as well as the continental stuff.
A suggestion would be that there should be a sign in the pool area saying that towels were available at the front desk.
The kids had a great time on the water slide. The waterslide really dominates the pool. When the slider comes out they are coming out almost to the center of the pool. If you have smaller children or not great swimmers they really need to stay well away from the slide area.
There is only one elevator and it is a little slow.
The breakfast is plentyful and fresh, with lots of good seating. It is more than continental with eggs, bacon, sausages and make your own waffles as well as the continental stuff.
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Date of stay: August 2012Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After trying various hotels in the area we stayed at this hotel in Sylvan and found the beds to be the most comfortable of any hotel we've ever stayed in. With the most comfortable beds they also give their guests friendly service, clean rooms, continental breakfast, and good value for the rates.
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Date of stay: November 2011Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Terrible service. Upon informing the staff that there were carpenter ants in our room try simply laughed and did nothing. For a hotel that you are paying $140/night you expect a level of professionalism and cleanliness. This hotel is comparable to a $40 motel except the motel has better service.
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently stayed at the Comfort Inn in Sylvan Lake. I will start off by saying that we requested an early check in and they were more than accommodating. However, overall, I was very disappointed. My standards are fairly high for hotels as we travel often, but the only things I expect are a) clean rooms and b) quiet rooms. We didn't have either of these during our stay. Our room was not clean. Upon arrival, the bedding was stained, the carpet wasn't vacuumed, and the furniture needed to be dusted. The sound proofing (or lack of) at this hotel is slim.... you can hear everything through the walls/ceiling. This includes (but is not limited to people walking/ running and toilets flushing. While I understand that plumbing is within the walls, the toilets flushing and showers running in other rooms were SO incredibly loud. Structurally, I know that things cannot be changed now, but shouldn't that be a priority when building the hotel?
That being said, the beds were comfortable, the breakfast was decent, and the kids enjoyed the pool and slide. Because of the lack of sound proofing, I didn't sleep well. The cleanliness issue is also a concern to me. I do not think I will return.
That being said, the beds were comfortable, the breakfast was decent, and the kids enjoyed the pool and slide. Because of the lack of sound proofing, I didn't sleep well. The cleanliness issue is also a concern to me. I do not think I will return.
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Date of stay: February 2018Trip type: Travelled with family
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed at this hotel 3 times in the past 2 years and definitely won't again. Stayed with a hockey team (9-10 year olds) so we were a bit loud at times but rude, confrontational staff do not help. I would recommend them not booking groups if they can't handle it. Had a nice little $100 charge on my credit card the hotel never told me about until I got my statement a month later either. One of my daughters's was sick in one of the beds and there was apparently "extensive cleaning" that justified this charge. Nice to know this hotel sees fit to randomly charge your credit card once you've checked out, seems like good business to me. Definitely won't be back and will make sure as many sports associations and businesses that I am in involved with do the same. I get that some sports teams are hard work but if you don't want the $5000+ in revenue per weekend that each team probably brings in, I suggest you look for alternate forms of income and make that your policy.
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Date of stay: April 2013Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our stay at the Comfort Inn was excellent. The staff were helpful. Our room had a queen/double bunk bed as well as a king size bed and a pullout couch, so there was plenty of room for our large family.
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Date of stay: November 2011Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We went for a night to celebrate our 17 year anniversary. We were very impressed with everything about this hotel! The girl at the desk Riley went out of her way to find me an extension cord to plug in my jeep! Thank you for the wonderful service!
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked a room for a sports event in the area and it was canceled due to corvid-19. Phoned as soon as I got the Notification and was charged half price. Will not stay here again. Poor customer service.
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Date of stay: March 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cn928, Front Desk at Comfort Inn & Suites Sylvan Lake
Responded Mar 17, 2020
Hello Darrell, We apologize for your inconvenience. As your booking was made through a third party agent, we have advised you to contact them as per our updated ChoiceHotels Cancellation Policy during this time. Please have your third party agent contact us to advise us of their cancellation policy and we would be happy to resolve this. Thank you, Front Desk Comfort Inn Sylvan Lake
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this hotel on Sept. 22. The pool was open
Yes we are however only designed area. Please give us a call for availability.
Thank you.
"There are two pet rooms with no way to know if one is available. Suggest you book different hotel."Read full review
PRICE RANGE
C$145 - C$181 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaSylvan Lake
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Comfort Inn & Suites Sylvan Lake
Which popular attractions are close to Comfort Inn & Suites Sylvan Lake?
Nearby attractions include Wood Shed Axe Throwing (0.7 km), Jarvis Bay Provincial Park (0.9 km), and Boston Pizza (0.5 km).
What are some of the property amenities at Comfort Inn & Suites Sylvan Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites Sylvan Lake?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Comfort Inn & Suites Sylvan Lake?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites Sylvan Lake?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites Sylvan Lake?
Conveniently located restaurants include LOKAL Kitchen, Sushi Hon, and TacoTime Sylvan Lake.
Are there opportunities to exercise at Comfort Inn & Suites Sylvan Lake?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn & Suites Sylvan Lake?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn & Suites Sylvan Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn & Suites Sylvan Lake offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.