Best Western Plus Chateau Inn Sylvan Lake

Best Western Plus Chateau Inn Sylvan Lake

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Bed
Room & Suite (35)
Dining (6)

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About

4.5
#1 of 6 hotels in Sylvan Lake
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
At the Best Western Plus Chateau Inn Sylvan Lake you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Chateau Inn Sylvan Lake will stand out among other hotels in Sylvan Lake,AB. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Chateau Inn Sylvan Lake will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Mini golf
Pets Allowed ( Dog / Pet Friendly )
Street parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Vending machine
Bowling offsite
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Massage
BBQ facilities
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Bottled water
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
Great View
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!

Location

5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 76 out of 100
76
Red Deer Airport
20.4 km
See all flights
Calgary Intl Airport
132.4 km
See all flights
342Reviews2Q+A39Room tips
Traveller rating
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  • 7
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Detailed Reviews
Wayne S wrote a review Mar 2023
Calgary, Canada12 contributions
Hotel's Favourite
5.0 of 5 bubbles
I had a choice of where I could stay and thought I'd try Best Western at Sylvan Lake and I was so pleased with my decision for location and relaxing comfort! The Staff were very friendly and helpful and treated me like I was a repeat customer even though this was my first visit at this location. Despite the fact it was a winter month, there are things to do in Sylvan Lake.
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Review collected in partnership with Best Western
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded May 3, 2023
Thank you for staying at our hotel so pleased it was a great experience. Hope you visit again!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
eawalsh65 wrote a review Apr 2022
1 contribution
5.0 of 5 bubbles
This hotel is in a great location in Sylvan Lake, right across from the water at the park. The service is excellent, the pricing gives you good value for your money and a beautiful little village where you can be active or quiet as you wish. The staff all seem to enjoy their jobs and treat guests well!
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Review collected in partnership with Best Western
Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Apr 25, 2022
Thank you for your great review. It is always nice to hear that you enjoyed your stay and found our location and the staffs kindness shows thru. Hope you visit again soon!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
margJ8805ZS wrote a review Sep 2023
Edmonton, Canada1 contribution
5.0 of 5 bubbles
We had two rooms for a week. Hotel is in perfect location, across the street from an outstanding cafe/boutique called Sweet Home on the Lake, and also a two-minute walk to Lakeshore Cafe.
This Best Western has a lovely, sunny dining area w yummy breakfast of hot scrambled cheesy eggs, tater tots, sausage (or ham or turkey bacon), cereals, gf toast & cereal available. Breakfast is only until 10:00 am - should be till at least 10:30. There’s a new fab coffee machine that makes anything from creamy hot chocolate to cappuccino. Fantastic swimming pool & hot tub (sadly the hot tub was closed for maintenance). Horribly lit guest rooms w very uncomfortable nasty fluorescent lighting which I was told are very slowly being changed to softer yellow lighting. Clean guest rooms, good mattresses, dark in the morning. The room fan/heating/ac units were finally quiet during this stay which made it much easier to sleep. Tv screen was way too small. Jen at the front desk was tremendous - always cheerful, kind & professional.
Can't wait for our next visit :)
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Review collected in partnership with Best Western
Date of stay: September 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Sep 23, 2023
Thank you for your review. We appreciate all reviews as it is a marker as to how we are doing. We hope you visit soon.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eddy998877 wrote a review Nov 2022
1 contribution
5.0 of 5 bubbles
Our kids hockey team stayed here for a tournament. Very accommodating, great breakfast.
We are considering coming back in the summer for a family vacation we enjoyed it so much.
Cleaning staff was always mopping up around the pool entrance to keep it safe. Good work.
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Review collected in partnership with Best Western
Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lave' wrote a review Jan 2020
Lethbridge, Canada84 contributions7 helpful votes
5.0 of 5 bubbles
After driving and travelling for 2 hours in the dead of winter from Barrhead and just wanted to make it safe to my room in Sylvan Lake...Tammy at th efron desk was a welcome smile and friendly face! The moment you walk and the amazing breakfast set up...you will NOT be dissapointed. Plus...for the Price point and scenery around the property this Best Western Plus is well worth the journey off the QEII.
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Review collected in partnership with Best Western
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Jan 10, 2020
So glad you enjoyed your visit with us. We pride ourselves on trying to make everyone feel at home. So glad that Tammy made your feel welcome. Please visit again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
judy950 wrote a review Sep 2022
1 contribution
5.0 of 5 bubbles
Our stay was beyond exceptional and so importantly clean and it was like "comfort food" to us and we did not want to leave. The staff and complimentary breakfast and the room made us feel like royalty. The linens were silky smooth and clean and the jetted tub was so awesome and relaxing as we are old school and still love taking baths.
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Review collected in partnership with Best Western
Date of stay: September 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Sep 20, 2022
What a great review it is always nice to hear back from our guests that they had a great time. Hope you can visit again!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DrLee543210 wrote a review Jul 2021
Calgary, Canada1 contribution
2.0 of 5 bubbles
Very rude staff upon check out, almost all the equipment in the gym was broken. The room smell like throw up and mould. I requested a little bit later check out because we got there very late and she would only give me 30 minutes which I found was extremely rude when I saw other people leaving early in the morning
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Review collected in partnership with Best Western
Date of stay: July 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Jul 26, 2021
Thank you for your review. Sorry that you did not enjoy your visit with us and I most certainly will look into your views and try to correct.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brandi B wrote a review Feb 2022
Cold Lake, Canada4 contributions5 helpful votes
3.0 of 5 bubbles
The jet tubs weren’t cleaned properly. When you used them sediments were in the water. Also the sink wasn’t washed the whole time I was there, the housekeeping doesn’t remove trash, and the last night I stayed the housekeeping didn’t make my bed for whatever reason. Got kind of old really quick.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Feb 14, 2022
Thank you for your review. We take everyone seriously and these items will be addressed. Hope you give us another chance to meet your expectations.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amy K wrote a review Jul 2022
Cochrane, Canada64 contributions39 helpful votes
4.0 of 5 bubbles
The front staff at this location were extremely friendly and the breakfast was great (although very busy for Canada Day weekend). The pool was small and crowded but in good condition otherwise. None of the weight machines in the gym worked; there is cardio equipment but the morning I went to use it there was already one individual on the treadmill. The other 2 cardio machines face directly to the treadmill (literally side-by-side and right in front due to the small space), making it uncomfortable to exercise if someone is already using the treadmill. My advice for the gym would be to get rid of the equipment that doesn't work and spread out the cardio machines; fix or get 1 multi-purpose weight machine to allow for space for the cardio equipment. As it's summer, most mornings I ran along the lake which is a short but beautiful run.
Great location; really can't beat the proximity to the beach, especially with a free breakfast included.
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Date of stay: July 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Jul 17, 2022
Thank you for review and we will definitely take your comments and try to improve. So glad you are pleased with location.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthStar599426 wrote a review Sep 2020
1 contribution
5.0 of 5 bubbles
Great location, Nice amenities, Free breakfast.
The only think I will change is the breakfast hours, maybe from 7 to 10.
The front desk staff was very helpful and they were always available when needed.
The cleaning staff was also great.
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Review collected in partnership with Best Western
Date of stay: September 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sue Fisher, General Manager at Best Western Plus Chateau Inn Sylvan Lake
Responded Sep 2, 2020
Thank you for your review, it is so nice to hear good feedback in these times as we are trying daily to make everyone's stay the best it can be. Hope you visit with us again.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Sue F
Sylvan Lake, Canada
HI Some of the rooms have a lake view and would be an upgrade from a regular double queen and I would recommend a king lake view for the 2 of you. Hope this helps.
Answer from Sue F
Sylvan Lake, Canada
Morning It is always a good idea to book as soon as possible in June to make sure there are rooms available in July. As too the quietest either side is good but top floor for sure. Keep in mind it is our peak season. The lake view of course is nice and we do have lake view rooms that you can book. Hope this helps and we look forward to your stay.
Rayzor wrote a tip Jun 5
Waterloo, Canada313 contributions150 helpful votes
4.0 of 5 bubbles
"If you want things quieter ask for the back of the hotel. Keep in mind also that there is a busy waterfront and water park across the street"
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springbanktraveller wrote a tip Jul 2022
Callgary966 contributions133 helpful votes
5.0 of 5 bubbles
"Rooms at the front of the hotel"
Read full review
Lave' wrote a tip Sep 2019
Lethbridge, Canada84 contributions7 helpful votes
5.0 of 5 bubbles
"Request the Rooms overlooking the lake."
Read full review
OilTastic wrote a tip Aug 2019
St. Albert, Canada71 contributions43 helpful votes
5.0 of 5 bubbles
"We chose top floor, away from the road and elevators."
Read full review
Georgefromtamworth wrote a tip Oct 2018
Birmingham, United Kingdom22 contributions25 helpful votes
5.0 of 5 bubbles
"Book direct with hotel - can get a better deal"
Read full review
Not the right property for you?
There are more places to choose from in the Sylvan Lake area.
PRICE RANGE
C$159 - C$198 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaSylvan Lake
NUMBER OF ROOMS
72
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Best Western Plus Chateau Inn Sylvan Lake - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Best Western Plus Chateau Inn Sylvan Lake
Which popular attractions are close to Best Western Plus Chateau Inn Sylvan Lake?
Nearby attractions include Sylvan Lake Provincial Park (0.09 km), Sylvan Lake Aqua Splash (0.1 km), and Lakeside Go-Karts & Mini-Golf (0.4 km).
What are some of the property amenities at Best Western Plus Chateau Inn Sylvan Lake?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Chateau Inn Sylvan Lake?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Chateau Inn Sylvan Lake?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Best Western Plus Chateau Inn Sylvan Lake?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Best Western Plus Chateau Inn Sylvan Lake?
Conveniently located restaurants include Bamboo Hut Southeast Asian Cuisine, Big Moo Ice Cream Parlour, and The Fireside Restaurant and Lounge.
Are there opportunities to exercise at Best Western Plus Chateau Inn Sylvan Lake?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Best Western Plus Chateau Inn Sylvan Lake located near the city centre?
Yes, it is 0.3 km away from the centre of Sylvan Lake.
Are any cleaning services offered at Best Western Plus Chateau Inn Sylvan Lake?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Plus Chateau Inn Sylvan Lake?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Plus Chateau Inn Sylvan Lake offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
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