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BEST WESTERN PLUS Chateau Inn Sylvan Lake

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141 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Chateau Inn Sylvan Lake
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Showing 141: English reviews
Winnipeg, Canada
Reviewed 2 March 2016

This is my hotel of choice in Sylvan. The rooms are large and the beds comfortable. Plenty of pillows. Free breakfast is included and they rotate a variety of choices each morning. Hotel is newer, modern and clean. Staff are friendly and helpful. Couldn't ask for more in a small city.

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Helpful?
Thank timwit61
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for making us your hotel of choice. With our comfy rooms and friendly staff we try daily to exceed everyone's expectations, and we are always pleased when we have achieved our mission. Please come and stay again.

Falkirk, United Kingdom
Reviewed 15 February 2016

We were very happy in this hotel, we have stayed here twice and have had great service on both occasions. At one point we were invted somewhere and my husbands elderly mother did not want to come - the staff looked in on her and even made her some coffee! The breakfasts were lovely as were the gym and pool...

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1Thank MaureenD1500
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Great reviews like yours makes us very happy at our hotel that we are achieving our goal of making everyone feel at home and happy with their stay. We look forward to your next stay were we can continue making you feel welcome.

Calgary, Canada
Reviewed 14 February 2016

Comfortable sized room, clean and well appointed. Friendly and well informed staff with timely check-in process. Cheerful dining space and reasonable breakfast choices. Located close to the lakeside and in walking distance to excellent restaurants.

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Thank Gingenut
Calgary, Canada
Reviewed 14 February 2016

We had a kids birthday party there and the 7 couples went. We were treated like gold by the staff. At night we basically took over the lobby dining area and the front desk went out of there way to make us feel comfortable and accommodated. They understand guest service

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Thank Shak C
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

This was a very nice review. As our goal is to meet and exceed your expectations we are glad you felt we did. We also try to make everyone's stay like they are at home with us, so again with your review we are meeting our goals. Please come again.

salmon arm, Canada
Reviewed 8 February 2016

NEW ; clean and VERY FRIENDLY ;Has a great setting well worth the drive 10 minutes outside of Red Deer .Walk the boardwalk and enjoy the strip of small town setting .Great place to make a night in a hotel into a special one .

Review collected in partnership with Best Western
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Helpful?
Thank Robert P
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you so much for your great review. We appreciate knowing our goal of making everyone's stay special is being noticed. Please join us again when you need a place to stay.

Sherwood Park, Canada
Reviewed 6 February 2016

We had a comfortable bed, got a great rate on hotels.com and were pleased to have a hot breakfast included. Great location, close to where we were going. Great stay and I recommend it, and will stay here again, probably in the future.

Review collected in partnership with Best Western
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Thank Lioness777017
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

So glad you enjoyed your stay!! We are a great location for anyone needing to be near the lake,downtown and the hockey arena. Please do come and stay with us again.

Vancouver
Reviewed 25 January 2016 via mobile

We visited the Best Western for 4 nights in January. The room was well appointed and the bed was comfortable. A hot breakfast was included and it was really nice. There was a variety of choices from the hot entrees usually eggs with hash browns with either bacon or sausage to cereals, yogurts, fruit juice and coffee. They had a...

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Helpful?
Thank Brian021
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your kind comments. It makes us all happy to know that our hotel is greeted with such praise. We strive everyday to make everyone one who stays with us to feel at home and to help out where ever we can. Hope you come to Sylvan again and stay with us. Thank-you!!

Edmonton, Canada
Reviewed 26 November 2015

This is a newer hotel in the area so it's clean and has up to date furnishings. We had a view of the water however the hotel has a building across the street blocking the view so the view is limited. It's the best you can get without compromising to an older hotel. Love the beds. The bathroom jacuzzi was...

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1Thank ruth044
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We are centrally located to so makes it very walk able to a lot of businesses and the beach. So glad you enjoyed your stay with us and had a good day at the spa, which is a treat after long walks. Please stay with us again.

Winnipeg, Canada
Reviewed 14 November 2015

I stayed here for two nights for business. Checkin and checkout was quick and efficient. The room was clean spacious and comfortable. Very nice bed and pillows. Hot breakfast was included. I will stay here again when I find myself in the area.

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Thank timwit61
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

So glad you enjoyed your stay at our hotel. We appreciate each an every comment, all responses help us to know how we are doing to make our guests stay the best it can be. Thank you!!

Alberta, Canada
Reviewed 26 October 2015

I was in Sylvan Lake for our Annual Gideon Fall Conference. I was treated very royally at the Best Western Plus Chateau Inn in Sylvan Lake, Alberta. The check in clerk was very gracious and helpful in recommending dining within walking distance. A full complimentary breakfast was provided each morning. I regretted that I did not have enough time to...

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Thank lindasU5305KI
Sue F, General Manager at BEST WESTERN PLUS Chateau Inn Sylvan Lake, responded to this review

Your review makes what we strive for everyday seem appreciated. Thank you from all the staff for your comments. Hope you get a chance to come again and use all our facilities.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service

Additional Information about BEST WESTERN PLUS Chateau Inn Sylvan Lake

Address: 5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
Region: Canada > Alberta > Sylvan Lake
Price Range: $123 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chateau Inn Sylvan Lake 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
BEST WESTERN PLUS Chateau Inn Sylvan Lake Alberta
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on the fourth floor and it was SO quiet. Fantastic sleep for a hotel.”
 of 5 bubbles TaraLCanmore, 14 Feb 2017 | Read review
“Lakeside views are the best.”
 of 5 bubbles 263gretelp, 21 Jan 2017 | Read review
“I have found that all the rooms I have stayed in are equally quiet.”
 of 5 bubbles 631gbs, 17 Aug 2016 | Read review
“I am not sure that there is a bad room. We were on the parking lot side on the third floor and found it to be very quiet.”
 of 5 bubbles shannonhulley, 25 Jul 2016 | Read review
“Lakeview room is very nice but not necessary if not much time is spent in the room.”
 of 5 bubbles 858sherrys, 13 Jul 2016 | Read review
5 of 5