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Solare Sao Luis American

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88 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Dublin
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 12 March 2015

I am just back from this.....I am sorry to say it is a hotel but it did not feel like it. Room was very very old, no hot water for 4 days, air conditioning that barely works, service from the 14th century.
Never stay here if you are on business. The view was nice and then at 4am every morning teh rooster beside the hotel started off.
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Helpful?
Thank QuinnerJ
Frederico O, Gerente at Solare Sao Luis American, responded to this review

Dear, With a new management in enterprise and through this Trip Advisor responses tool, we have answered ALL questions, compliments and suggestions about our hotel, however, we are revisiting older reviews to show our unity again. We would like to reinforce some points of our unit: double, triple and quadruple (over 01 sofa bed in all apartments), Smart TV (available... More 

Bangkok, Thailand
Level Contributor
155 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed 17 July 2014

We spend 5 nights there during a one month trip to Brazil. I regret that I booked this hotel; it was the worst experience I had in Brazil in terms of hotels. I do not know where to start from describing the issues with this hotel. OK, let's start with the fast that all staff in this hotel is able to communicate only and exclusively in Portuguese. My wife and me manage 5 languages (including English and Spanish) but there was no way that we could have an effective communication with the staff. The worst of all? The staff was always saying yes and they were pretending that understand but it was never the case! One night I asked them for an early wake up in order to catch up a tour. We asked them in English and in Spanish. They said yes. They never woke us up!

Rooms: Dirty, old and with a bad smell. Nothing was also working in our room. We never managed to have hot water, the air con was dripping (and never fixed) and they had also to change the safe because it was not...
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Helpful?
1 Thank Trip_Datum
Frederico O, Gerente at Solare Sao Luis American, responded to this review

Dear With a new management in enterprise and through this Trip Advisor responses tool, we have answered ALL questions, compliments and suggestions about our hotel, however, we are revisiting older reviews to show our unity again. We would like to reinforce some points of our unit: double, triple and quadruple (over 01 sofa bed in all apartments), Smart TV (available... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
With elegance and comfort in their environment, the hotel Solare Sao Luis American stands out by having an ideal structure for both leisure as for an important business trip. Located near the beach, the neighborhood d'Areia Ponta, 30 minutes from Cunha Machado Airport and 8 minutes from the Historic Center. ... more   less 

Additional Information about Solare Sao Luis American

Address: Avenida dos Holandeses 29 Lote 01 | Ponta d’Areia, Sao Luis, State of Maranhao 65075-650, Brazil
Region: Brazil > State of Maranhao > Sao Luis
Price Range: $58 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Solare Sao Luis American 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Solare Sao Luis American Brazil
Hotel Style:
#9 On the Beach Hotel in Sao Luis
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Questions & Answers

Here's what travellers have asked, with answers from Solare Sao Luis American staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Go to another hotel.”
 of 5 bubbles QuinnerJ, 12 Mar 2015 | Read review
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