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Be Live Experience Playa La Arena

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3,856 Reviews from our TripAdvisor Community

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There are newer reviews for Be Live Experience Playa La Arena
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Showing 2,353: English reviews
Reviewed 29 July 2014

Went with my husband for two weeks in June. We wanted a quiet, relaxing holiday and that is what we had. Lovely clean hotel, nice staff and our room was large, clean and comfortable. The hotel entertainment is mainly French but that didn't bother us. We had some lovely meals there but some nights not so good. We ate out...

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Helpful?
1Thank C B
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope...

England, United Kingdom
Reviewed 28 July 2014

Just arrived back and glad to be home! I have never written a review before but feel people should be aware of a few things about this hotel. (By the way the hotel is known by quite a few different names) On our second day there we smelt smoke as did quite a few other people. No alarm went off...

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Helpful?
7Thank anne w
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, Our priority and aim when replying is to give some light on the issues mentioned in the reviews, either confirming, explaining, denying, accepting or regretting. This is how we try to make a professional approach to the feedback provided. As you state on your comment on Wednesday 16th July 2014 we had an outbreak of fire at the...

London, United Kingdom
Reviewed 27 July 2014 via mobile

After reading every ones reviews I thought wait and see I'm hear now ! Been here 3 days now firstly the over all look is good very spacey lots of space . We got a family room which was nice and roomy looking out in to the street floor 2 on the side of the hotel . First night noticed...

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Helpful?
3Thank 743Kath
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, Thank you very much for sharing your opinion in Tripadvisor, we strongly believe that listening to our guests is the clue to success. Please accept our most sincere apologies for not being able to fulfill your expectations. That you have not enjoyed your stay this time at our hotel and that we couldn´t meet your expectations is very...

Exeter, United Kingdom
Reviewed 26 July 2014

When you book a hotel you hope you dont have a fire, well we did. We walked to our room on the 5th Floor to smoke billowing down the hallway. We turn and ran, I personally pressed 3 fire alarms and nothing happened, we then alerted staff who just ignored us. 20 minutes after we spotted the fire staff finally...

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Helpful?
4Thank David P
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, Our priority and aim when replying is to give some light on the issues mentioned in the reviews, either confirming, explaining, denying, accepting or regretting. This is how we try to make a professional approach to the feedback provided. On Wednesday 16th July 2014 at 21:34 hours, the alarm centre located on Floor Zero of the Hotel gave...

wolverhampton
Reviewed 23 July 2014

Having returned from Tenerife, I can honestly say that this hotel was amazing. I have never eaten so well on any holiday before. I cannot understand why some people find fault with any foods. If you don't like it then try something else. If you think how many meals have to be provided,there is going to be something that doesn't...

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Helpful?
4Thank loobyWolverhampton
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review. Feedback of our guests is a very important aspect to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We hope...

Groningen, The Netherlands
Reviewed 22 July 2014

Hello everybody, It has been quite a few years, that we have visited this hotel. The name of the hotel still is the same, only it belonged then to the Spring Hoteles. The hotel location is very good, very close to the small promenade and to the beach. And very close to shops and restaurants. The rooms are spacious, very...

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Helpful?
Thank anna662
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, We would like to thank you for your detailed feedback regarding your stay in our Be Live Playa La Arena. It is a great pleasure to read how much you have enjoyed our services and facilities. Our staff is very committed and dedicated to their work to ensure our guests will experience a carefree and wonderful stay in...

Manchester
Reviewed 21 July 2014

Whilst the staff were friendly most of the time, there were fundamental issues we experienced on this holiday that will ensure we never return. Firstly there wasa fire in the hotel. It took 3 hours for anyone to take it seriously. When they did and the alarm was finally raised, no announcements were made in English and there appeared to...

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Helpful?
4Thank firmbutfair63
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, Thank you for let us know your vision about our hotel, the opinion of our guest is always the best way to improve our services and facilities. That you have not fully enjoyed your stay at our hotel and that we couldn´t meet your expectations is very unfortunate. We always try to pamper our guests with the best...

london
Reviewed 20 July 2014

We stayed 10 days with family and 7 years old kid. Hotel located in very good spot close to beach and shops.Pools were heated and our sun enjoyed them enormously ,Rooms are clean and spacious .View from balcony are breathtaking. Staff friendly and polite.Good amenities for kids across the road by underground walkway.Nice ground with plenty flowers and plants. Food...

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Helpful?
Thank Ivar
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers. Feedback of our guests is a very important aspect to us to be able to...

Chesterfield, United Kingdom
Reviewed 15 July 2014

Firstly this hotel is huge so if you're wanting something a little more personal stay clear. Having said that the staff were extremely helpful and friendly and often remembered you. The food is nice, I wasn't expecting much because of the size of the hotel and the number of people they have to cater for but actually it was nice...

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Helpful?
3Thank HanJar87
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review as feedback of our guests is a very important to us to be able to keep improving our services and to ensure our guests will experience a unique stay in our hotel. We will...

Edinburgh, United Kingdom
Reviewed 14 July 2014

Just returned from a 2 week stay as family if four - 2 kids aged 12 and 2. We enjoyed our stay but yes very much geared towards the French. Food - restaurant choice was great at breakfast, only ate there once at lunch and evening meal mostly good, some nights better than others. I found the temperature of the...

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Helpful?
2Thank mmmichaela1978
Jennifer S, Gerente at Be Live Experience Playa La Arena, responded to this review

Dear Customer First of all we would like to express our gratitude for your visit and for dedicating your time and effort to write this review as we always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort to share the experience with Tripadvisor readers....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
The Be Live Experience Playa La Arena is a complete family resort in Puerto Santiago, Tenerife. The hotel, located by an exotic beach with black volcanic sand, offers all the facilities you need for a perfect holiday at the Costa de Santiago del Teide. At the Be Live Experience Playa La Arena you will be able to enjoy the quietness and the lovely atmosphere of Puerto Santiago: nature, gastronomy, sports, beach and sun all year round. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Experience Playa La Arena

Address: Calle Lajial, 4, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $173 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Playa La Arena 4*
Number of rooms: 432
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, HotelTravel.com, Orbitz, Priceline, Booking.com and Travelocity so you can book your Be Live Experience Playa La Arena reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Be Live Playa La Arena Hotel Puerto De Santiago
Spring Hotel Santiago Del Teide
Be Live Experience Playa La Arena Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 On the Beach Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#3 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Be Live Experience Playa La Arena staff and other travellers.
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Preston, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont choose room 0151 as noisy aircon control unit nearby”
 of 5 bubbles Chrislbarrett, 2 Dec 2016 | Read review
“High floor if possible”
 of 5 bubbles johngardnert, 1 Dec 2016 | Read review
“Sea view or pool view rooms are the best as the wind howled up the street to our room”
 of 5 bubbles Mcgregorfmly, 30 Nov 2016 | Read review
“My room was supposed to be superior (pool view ) but it was smaller than sea view room . ”
 of 5 bubbles sharonosullivanrose, 28 Nov 2016 | Read review
“We paid extra for a superior room but all rooms are the same now. High floors are reserved for Adult Club only.”
 of 5 bubbles IsabelleNorfolk, 27 Nov 2016 | Read review
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