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Traveller (3235)
Room & Suite (920)
Pool & Beach (416)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(491 reviews)
“half board”(276 reviews)
“superior room”(227 reviews)
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Reviews (6,429)
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4,111 results
Traveller rating
1,710
1,532
583
197
89
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LanguageEnglish
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1,710
1,532
583
197
89
Show reviews that mention
All reviewspool barhalf boardsuperior roomsea viewla gomeraair confantastic viewslos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayreception staffanimation teamthomson repplenty of choicelunch and dinner
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1 - 5 of 4,111 reviews
Reviewed today

WeWvisited in mid-April 2018. Our room had a view towards the Acantilados de los Gigantes cliffs - a stunning scene, constantly changing with the light and the weather. From our balcony we could also see the island of La Gomera and watch the sunsets. The...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank James R
Hotel's Favourite
Reviewed 19 January 2018 via mobile

The hotel is very well maintained from the public areas to the rooms and the grounds. The staff are professional and smartly dressed. We had booked a superior room with a sea view which I believe was worth it having lovely views out to sea...More

6  Thank Boxerdogs1
Response from santiagorrpp, Director de Relaciones Públicas at Barcelo SantiagoResponded 20 January 2018

Dear Guest, We want to thank you for taking your time to write about your fantastic experience in Barceló Santiago. To us is very important to know how our guests feel about the time they spent here and how we can improve ourselves to give...More

Reviewed yesterday

Staff were excellent, the rooms were excellent provided you turned a blind eye to the need for refurbishment. the food was good but could have been a bit warmer!! the poolside bars were very obliging and overall cost wise excellent valueMore

Review collected in partnership with Barcelo Hotels & Resorts
Thank dhphillips1b
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded today

Dear Guest, Thank you for your feedback about your recent stay with us, we are delighted to read that you have had an overall wonderful experience with at Barcelo Santiago. Thank you for your comment about the food, we have taken note of that and...More

Reviewed 4 days ago via mobile

My husband, teenage daughter and myself spent a very relaxing week here in February. It was our fourth visit to this hotel, we love it! The rooms are light and airy with amazing views, the pool area is uncrowded and relaxing, the food is varied...More

Thank jillleonieanderson
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded today

Dear Guest, Thank you for taking the time to write of your experience at Barceló Santiago. It was our pleasure to welcome you and your family back to Barcelo Santiago. it is great to know that you all enjoyed your visit to Tenerife. Thank you...More

Reviewed 4 days ago via mobile

An Easter sunshine break at this place worked really well for us. Uncertain at first, as our room was 5 floors down and a long walk from the lift, but I actually enjoyed it in the end. Down at ground level near the sea was...More

Thank simont66
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded today

Dear Guest, Thank you very much for your kindly opinion. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We are very delighted to hear that you have enjoyed out stunning pool...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$100 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3235)
Room & Suite (920)
Pool & Beach (416)
Dining (176)
Amenities (37)
Family and Play Areas (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lesleymermaid
24 April 2018|
AnswerShow all 2 answers
Response from DEOBO | Reviewed this property |
I don t know the exact answer. But I would guess you will get an iron on request as well as a board.
0
Votes
Google Translation
Albert H
20 April 2018|
AnswerShow all 2 answers
Response from 366craig | Reviewed this property |
If you contact the hotel I am sure they will help you we found them very helpful and we always received a prompt reply hope this helps you
0
Votes
JFlah94
19 April 2018|
AnswerShow all 4 answers
Response from GEM B | Property representative |
Dear Guest, Thank you for choosing Barcelo Santiago for your holiday. To upgrade to all inclusive will be 21€ per person per day. This can be arrange upon arrival when doing the check in. Please do not hesitate to... More
0
Votes
Google Translation
Room Tips
"Room 822 has amazing views."
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"Sea view is definitely worth it, and try and get a higher floor if possible."
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"729/730 front facing, lovely views of Los Gigantes, Teide and the sea at the side. Can be noisy from the bars..."
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"Room below pool level but above ground level(3 floors to choose from) Se view anyway."
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