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Traveller (3374)
Room & Suite (944)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“half board”(284 reviews)
“superior room”(229 reviews)
“pool bar”(498 reviews)
View all reviews
What's included
Free Internet
Free Breakfast
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
Spa
4 Star Hotel
Offers from Barcelo Santiago
Special Offer: 20% off
Hotel deals
View all hotel information
Location and contact
La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Hotel website
34.5 km to Sur Reina Sofia Airport
50 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Reviews (6,637)
Filter reviews
4,241 results
Traveller rating
1,779
1,573
597
202
90
Traveller type
Time of year
LanguageEnglish
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1,779
1,573
597
202
90
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All reviewshalf boardsuperior roompool barsea viewla gomeraair confantastic viewslos gigantes cliffslovely hotelold dogs new trickssun loungersplenty of sunbedsrelaxing holidayreception staffanimation teamthomson repplenty of choice
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1 - 5 of 4,241 reviews
Reviewed yesterday

The Barcelo Santiago is beautiful. The views from every part of the hotel are breathtaking, eating every meal overlooking the sea and cliffs would never get boring. The staff were friendly and welcoming particularly the bar staff who would almost know your drink order automatically....More

2  Thank Chloe M
Hotel's Favourite
Reviewed March 20, 2018

Arrival was a bit chaotic due to several buses turning up within a few minutes. Only one on reception but it was soon sorted and extra staff appeared from the back room. There was iced water available in lobby by check in but no glasses...More

8  Thank TheAlijon
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded March 23, 2018

Dear Guest, Thank you so much for your very detailed feedback of your stay with us at Barceló Santiago. Your comments is very impoart to us. We inform you that as soon as we read your review regarding one of our staff members, we have...More

Reviewed 2 days ago

We had an excellent 14 night stay recently. The staff are very friendly and professional especially Jonathan in the lobby bar and the views are to die for We will be returning in February for a family holiday.

Review collected in partnership with Barcelo Hotels & Resorts
Thank pamster722017
Reviewed 2 days ago

The food last year was really good this why we returned. This year food was really awful. We loved where the hotel is situated. We like to sit out on our balcony in the evening's. But due to selfish smokers we were unable to do...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank archway06
Reviewed 2 days ago via mobile

This is our second visit to the Barcelo this year - it is the most beautifully situated hotel overlooking the sea and the Cliffs of Lisi Gigantes. The all inclusive is superb, with food to suit everyone. I noticed they even have a table that...More

1  Thank Alexmerriel
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Wheelchair Access
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$110 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$260 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3374)
Room & Suite (944)
Pool & Beach (425)
Dining (177)
Amenities (37)
Family and Play Areas (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
SPowell1977
July 17, 2018|
AnswerShow all 2 answers
Response from Vy100 | Reviewed this property |
There no children when visited in February, the hotel, is quite isolated as far as walking out and cannot think of any children fun areas that a 7 yr old would enjoy. I would highly recommend a different more family focused... More
0
Votes
Rashid Z
July 15, 2018|
AnswerShow all 4 answers
Response from 366craig | Reviewed this property |
Yes you need to book can not remember the price not sure personally that they are worth it all are next to pool not very private hope this helps
1
Vote
charliebee114
July 14, 2018|
AnswerShow all 5 answers
Response from mrmarkhewitt | Reviewed this property |
They are in the process of renovating the hotel. Around half have the new glass balcony not sure on room numbers. I would suggest asking to be on levels 3-5 . We didn't have a glass balcony but the view was still amazing... More
2
Votes
Room Tips
"floor 7-9 for the best views."
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"Higher floors: Modern, nicer, better quality lower floors: quieter, better view."
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"Refurbed room are much better as older rooms need work and look tired."
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"Corner suites are large,comfy and have amazing views of the sea"
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