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Barcelo Santiago

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4,452 Reviews from our TripAdvisor Community

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Showing 2,901: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

Lovely hotel , 2nd visit, won't hesitate to come back to this hotel . Lots of little bars and eating places about and a little longer walk takes you into los gigantes or Puerto de Santiago. Food has been really good and prices for food and drink at the hotel are okay but more expensive than bars close by

Helpful?
Thank Lorraine S
Newport, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 days ago NEW

Just had 10 says in this hotel, firstly I must say that the staff are first class, the food is very good with plenty of variety and very clean everywhere. However the room we were given on the ground floor was very poor with dated scratched furniture and on a walkway with people walking past your balcony and no privacy.... More 

Helpful?
1 Thank 307Lindy66
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Lindy, Thank you very much for your review about your stay at Barceló Santiago. We appreciate the time you spent sharing with us your experience. We distribute the rooms following the room category you booked and you can find the description of all of them using our website or in all travel agency brochures. We regret to read that... More 

Lincolnshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

A most enjoyable and relaxing holiday. Beautiful views and excellent service from start to finish. Pools were lovely and there was a good choice of food. Restaurant was quite hot but we managed to get sat outside on a lot of occasions. We would definitely recommend this hotel and was excellent value for money. Love to return in the future.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
2 Thank H9828SXtraceyb
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for making our Barceló Santiago your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We would like to thank you for pointing out the good value for money of our hotel as... More 

Cwmbran, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

We had a excellent time here plenty of fun all the way food good quality with a lot of choice the pool was heated like a warm bath the staff of the hotel were first class looking forward to returning to the hotel in the future thank you

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
1 Thank nigela264
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to mach your holidays expectations. We appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will... More 

Blandford Forum, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

this was an amazing holiday. The hotel is fabulous with spectacular views. the food is plentiful, very tasty , very varied and something for everyone. The staff are friendly, the swimming pools are clean and heated. All four of us had an amazing room. (Although one of the rooms had a bad smell in the bathroom, but ours which was... More 

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
2 Thank X7855VXjennifert
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Barceló Santiago Hotel. We are glad to know that you enjoyed of the amazing views that this wonderful location offers. Also, we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at... More 

Kingswinford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

This was the most perfect holiday to celebrate our engagement. Such a wonderful hotel, will definitely recommend and visit again. Cant fault this hotel at all, it was absolutely fantastic. The staff were very welcoming and made our stay brilliant.

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
1 Thank Bethmarie13
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for reporting us your experience after your last stay at Barceló Santiago. It is a real honor to know that you enjoyed! Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost... More 

England
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 days ago NEW via mobile

Could you please contact me in room 907 asap ,, A couple of issues need sortingwh9lst we are still here ,gracias ...... . The location is excellent... we are really having issues with service.which is spoiling our vacation here .. We arrived very impressed with hotel and maid serv8ce ... but it's go8ng downhill fast

Helpful?
Thank GFIERY
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review. I would like to meet you and help you with anything you need. Please do not hesitate to contact me if you need something. Best regards, Marta Chincho Gonzalez Guest Experience Manager More 

London, United Kingdom
1 review
Reviewed 5 days ago NEW

Hotel needs a refurb especially the rooms, the beds were very comfortable, they need to sort out the ant problem that we experienced in our room. Hotel staff were very good and service at the pool bar was excellent

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
Thank valeriep801
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns... More 

Plymouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Totally enjoyed the stay at hotel only thing that spoiled it was trip on the Sunday to the Market but it was not organised by the hotel but the tour company. The room did have a sofa bed in but glad we where a couple and did not have others in the room with us as the wall dividing the... More 

Review collected in partnership with Barcelo Hotels & Resorts

Helpful?
1 Thank E4999HJdavidc
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló Santiago hotel and are delighted to read that we were able to match your holiday expectations. We are very glad to read that you had a great holiday. We always do all our best to make your stay... More 

Bristol, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW via mobile

Accommodation- Stayed in room 301. Very clean big room. We arrived at night so I wasn't sure if we had a see view as we were right next to a set of steps. Great view in the day time. Shower was amazing. Every day the room was cleaned. Although the day before we left the bathroom stank of sewerage. Pool... More 

Helpful?
1 Thank flisstery
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Esteemed guest, We really appreciate your detailed description of your recent stay at Barceló Santiago. We are very grateful for all your comments. This kind of feedback helps us to continue in our daily offer providing high quality services. We are conscious that the cleanliness and comfort of the rooms is essential for overall satisfaction and we are happy to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $101 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Hotels.com, Barcelo and Priceline so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
283 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a high floor”
 of 5 bubbles 307Lindy66, 3 Dec 2016 | Read review
“Best veiws are floors 2 to 5 but all rooms are great.”
 of 5 bubbles 390philiph, 23 Nov 2016 | Read review
“go for sea view and if possible upgrade to superior room”
 of 5 bubbles puffin6969, 16 Nov 2016 | Read review
“Request a sew view room on a higher floor”
 of 5 bubbles BrianR112, 16 Nov 2016 | Read review
“Any rooms higher than floor two.”
 of 5 bubbles ninny01, 13 Nov 2016 | Read review
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