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Barcelo Santiago

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Barcelo Santiago
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4,775 Reviews from our TripAdvisor Community

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Showing 3,131: English reviews
Livingston, United Kingdom
Reviewed yesterday NEW

Location, terrific on North side, overlooking pools and Los Gigantes cliffs. On the South side it was overlooking the noisy street, not so pleasant. Our room was a junior suite with hot tub and was lovely. The staff were all very helpful, especially with birthday surprises for my wife. The food was good, no complaints. Pool area had 4-5 small...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank cstirrat2016
Lancashire, United Kingdom
Reviewed 2 days ago NEW

Acomadated us after a poor start of our months holiday we stayed at the balcon which was disgusting and dirty so John went over to the hotel and tony found us a nice room with sea view,we stayed in that room for 10 nights half board we then asked if we could stay in the hotel for one more week...

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Thank susansB503GK
Gyula, Hungary
Reviewed 2 days ago NEWvia mobile

We were 8 days at barcelo santiago. We got at the check in a room with a sea view but it was at the corner and you had to go to the end of the balcony to see a bit sea. All the other balconies had perfekt view of your balcony and room inklusive bed.We asked for an another room...

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Helpful?
1Thank Fruzsina G
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Fruzsina, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. Referring your comment about the baby bed, we will speak with the housekeeper to avoid this kind of situations. We really apologize...

A TripAdvisor Member
Level Contributor
4 reviews
4 helpful votes
Reviewed 2 days ago NEW

This hotel is in an excellent location close to the few shops and the harbour. The food is good especially the breakfast and lunches. The staff work hard but some are quite rude. The AI option like many hotels doesn't include some options including pool towels, named drinks and even some food at the pool bar is chargeable. There is...

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Helpful?
1Thank A TripAdvisor Member
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you so much for sharing your experience at Barceló Santiago. We are very happy to know that you enjoyed the views that this amazing location offers and our food, especially our breakfast and lunches because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies. We thank you for your...

Reviewed 2 days ago NEW

I'm fortunate to have 4 holidays a year my wife and I both work hard so holidays are a must.We have been to this place 7 times and going back again this year,you no what you are getting from this great hotel, peace and quiet views friendly staff and good food.

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Helpful?
Thank Max K
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Max, First of all we would like to thank your fidelity with Barceló Santiago. It’s a pleasure to know that you have choose us again to enjoy your holidays in Tenerife. We are really happy to know you like the amazing views that Barceló Santiago offers. The views from the restaurant, pools and room are the best of Tenerife....

Cambridge
Reviewed 3 days ago NEWvia mobile

Really nice hotel for a family holiday on Tenerife. Half board option is a good compromise between cheap food and drink at the hotel, and getting out for a bit of sightseeing and slightly more expensive but still quite cheap food and drink.

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Helpful?
Thank Olgatravel1
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We are very glad that you decided to spend your holidays in Tenerife with us at Barceló Santiago and you liked our amazing views to the cliffs and Gomera. Thank you very much for your comment about the half board option and the prices of our food and drink as we always strive to ensure the best pricing...

Reviewed 3 days ago NEWvia mobile

Had a nice ten days in this hotel. Food excellent, wide variety even had gluten free bread which pleased my wife. One heated pool. Beds comfy always a plus for me. Fantastic views towards the cliffs from the room. Very good hotel. Resort it's self not much to do. Some noisy bars across the road. So you don't want a...

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Helpful?
Thank Simon W
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Simon, Thank you so much for writing such a pleasant and kind review about Barceló Santiago. We are very happy to know you liked our amazing views to the cliffs from your room. Barceló Santiago has the best view of Tenerife. We would like to thank you for your highlight on the comfort of our beds because at Barceló...

Haltwhistle, United Kingdom
Reviewed 4 days ago NEW

Really disappointed by this place rated by first choice as 4 star nowhere near our room was falling apart dirty not fit for purpose after lodging a complaint and even offering to pay extra to upgrade if possible reception staff weren't interested on complaining to first choice representative were conned into signing an electronic complaint form supposedly agreeing that.we were...

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Helpful?
Thank craig g
Nottingham, United Kingdom
Reviewed 6 days ago NEW

I don't know what it is about this hotel, but we always leave feeling completely relaxed after our stay there. Ok, some of the rooms are in need of a refurb, but they are clean and towels and bedding is top notch. The staff are helpful and do everything to make your stay as good as possible.

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank F1264ZHlindac
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Firstly, we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are grateful for your compliments towards...

ELTHAM
Reviewed 6 days ago NEW

Great hotel for a relaxing holiday.Food and service really good.Rooms need updating But didn't put me off.Didnt have fresh made omelettes evey day but was alternatives like scrambled egg.Highly recommend this hotel

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Thank BUCKSANDTATCH
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you for making our Barceló Santiago your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $110 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Priceline, Travelocity and Barcelo so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
367 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms over the restaurant don't get the sun for the winter but in the summer they are cooler”
 of 5 bubbles barton_32, 12 Feb 2017 | Read review
“Ask for higher floor room on sunny side of the hotel.”
  • View of the seaside footpath from swimming pool decks above.
  • View of seaside footpath to Playa Puerto Santiago
  • View of the Hotel from the seaside footpath to Los Gigantes.
  • Views of main rock pool from the seaside footpath towards Los Gigantes.
  • View from Hotel
  • View of the Hotel Barcelo Santiago from rock pools below.
 of 5 bubbles NatyTravels, 12 Feb 2017 | Read review
“Avoid the rooms facing the street.”
 of 5 bubbles Pancho44, 11 Feb 2017 | Read review
“ask for a sea view”
 of 5 bubbles joannac987, 9 Feb 2017 | Read review
“High floor with views of Los Gigantes”
 of 5 bubbles Caddog, 6 Feb 2017 | Read review
5 of 5