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Barcelo Santiago

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Barcelo Santiago
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4,944 Reviews from our TripAdvisor Community

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Showing 3,236: English reviews
La Caleta, Spain
Reviewed 2 January 2016

We live in La Caleta & had some Friends staying with us for New Year so we all deceided to have 2 Nights away @ The Barcelo Santiago Hotel in Puerto Santiago..We arrived New Years Eve morning & was greeted by the Grieny Hpful Receptionist..As we were early our Room was not quite ready so she arranged for our Luggage...

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2Thank ClaireRose
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest; Thank you very much indeed for your comments about your recent stay at Barceló Santiago. We are glad to know that you had a amazing New Year with us. I will share your comment with all the staff. Hopefully we will see you back again very soon at Barceló Santiago. Warmest regards, Marta Chincho Gonzalez Guest Experience Manager

Manchester
Reviewed 31 December 2015

What an amazing stay at the hotel again. We were there over Christmas for our honeymoon and loved every minute. The rooms were good beds were so comfy. The food was lovely with plenty of choice. The entertainment was great and animation team around the pool were good. We never struggled for a sun lounger either.

Review collected in partnership with Barceló Hotels & Resorts
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Thank ManchesterClare
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago. It would be nice to see...

Reviewed 30 December 2015 via mobile

Fab hotel with everything as the brochure says. Drinks food rooms and especially staff customer service all faultless. To nit pick balcony needed mopping more and pool water freezing and im pretty hardy. Would i go again absolutely

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2Thank Joy T
Newport, United Kingdom
Reviewed 30 December 2015

Worth the transfer as the hotel was exactly what we expected. The room was adequately sized and cleaned every day. The staff was helpful and always smiling and hard working. The food was plentiful and very well presented. The waiters make sure your glass is never empty and gave us a good giggle. There was loads to do and the...

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Thank Rich H
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, It has been very kind of you, that you took the time to let us know about your experience, We hugely appreciate your sincere words about our food and staff.It is a great pleasure to know that you have enjoyed your stay with us. All our team hopes to get an opportunity to welcome you here again soon!...

Manchester, United Kingdom
Reviewed 30 December 2015

This was out second time staying at Barcelo Santiago and would definitely go back. We spent 10 nights there over Christmas and thoroughly enjoyed ourselves. This was our belated honeymoon accompanied by our 1 year old daughter. Our room was well furnished but could have done with a spruce up, I believe a full refurbishment is planned for 2016. Christmas...

Review collected in partnership with Barceló Hotels & Resorts
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2Thank Dazzle74
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, First of all we would like to thank you for spending a few minutes of your time, to write about your last stay in our hotel. Do not hesitate that all our team feels extremely happy that we managed to exceed your expectations and you had a wonderful stay in Barceló Santiago. Christmas day was a very special...

Doncaster, United Kingdom
Reviewed 30 December 2015

Our 4th visit for Christmas and the best yet. The hotel's location cannot be bettered with fantastic views. The local area is quiet, but this suits us. The quality and variety of food has been much improved but keeping "hot" food warm is still a problem.

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1Thank douglas246
Falmouth, United Kingdom
Reviewed 29 December 2015 via mobile

Second visit to this hotel and just as good .food was good ,the bars were well stocked very friendly staff,and the entertaining staff did a very good job to keep thing moving along.the pool area was always keepted clean and tidy, the room we had had a fantastic view with lovely sunsets.if you want a relaxing time look no further

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Thank n_quarington
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for reporting us your experience after your last stay at Barceló Santiago. It is a real honor to know that you enjoyed! It is a pleasure for us to know that our customers feel comfortable and glad with our location, facilities, food and views. We all thank you for appreciate the hard work that all our...

Scunthorpe, United Kingdom
Reviewed 28 December 2015

We visited this hotel 11th - 18th Dec 2015. The views from the hotel are stunning, the pool areas have magnificent sea views with the islands of La Gomera and La Palma in the distance .Our room had a lovely sea view with comfy chairs. Room kept clean, everything was in good working order but lighting could be better. A...

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Thank elaine02015
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Barcelo Santiago.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

London, United Kingdom
Reviewed 28 December 2015

We stayed for a week in a superior room on the 8th floor with amazing views of Los Gigantes cliffs and breathtaking sunsets over La Gomera from our balcony. These must be the best views in all Tenerife. The hotel location is superlative with excellent walks all around and good local restaurants and bars. It has managed to keep a...

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Thank MarHod
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, I would like to thank you choosing our hotel Barceló Santiago for your deserved vacations and for reaching out to us posting a review on TripAdvisor. We cannot thank you enough for your positive evaluation about your recent experience with us; it really makes us happy to acknowledge that another guest was satisfied with our service. I will...

Farnham Common, United Kingdom
Reviewed 27 December 2015

very happy with this hotel - its in a magnificent position with La Gomera in front & the mountains behind. Enjoyed the food & our room & balcony was large & comfortable. Plenty of places to read a book or worship the sun and no crowds or busy feeling.

Review collected in partnership with Barceló Hotels & Resorts
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1Thank ChrisLeisterCrow
Barcelo_Canarias, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, The whole Barceló Santiago Hotel staff and myself would like to thank you for your comment posted here on TripAdvisor! It was a pleasure to accomodate you in Tenerife We are glad to know that you had confort and rest at Barceló Santiago. We are proud when our guests have a really nice stay with us. We hope...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: $115 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
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Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago, Spain
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
395 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the cliffs have the best view and do not get the daytime sun (so dont overheat)”
 of 5 bubbles faradaywarks, 25 Mar 2017 | Read review
“High floors have better views.”
 of 5 bubbles Tillyjo_12, 19 Mar 2017 | Read review
“Sea view anything above number 401”
 of 5 bubbles Wigan47, 17 Mar 2017 | Read review
“Floors 3 or above and an odd number if you want to face the sun. There are some rooms facing the road which I would avoid at all costs.”
 of 5 bubbles pandora2007, 17 Mar 2017 | Read review
“Avoid floors 1 and 2 if possible,”
 of 5 bubbles nick3744, 17 Mar 2017 | Read review
5 of 5