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Servigroup La Zenia

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Servigroup La Zenia
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1,041 Reviews from our TripAdvisor Community

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Showing 585: English reviews
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Dublin, Ireland
Reviewed 3 days ago NEWvia mobile

Good hotel , staff very good ,hotel spotless , food ok dinner average breakfast average location very good views lovely overall decent hotel maybe could do with a bit of modernisation got married here 10 years ago everything exactly the same 10 years later

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Helpful?
Thank keith160877
Glasgow
Reviewed 6 days ago NEW

We have stayed in this hotel on many occasions for short breaks, but it is unlikely that we will return. They have recently been changing all their baths into walk-in showers, and moving to small bedded twin rooms. After much discussion, despite specifying our request for a bath when booking, we were eventually allowed one of the 'unconverted rooms'. The...

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Thank Boyscot
Galway, Ireland
Reviewed 1 week ago via mobile

Beautify located on beach with private outside grounds and pool. Accommodation and service very good with a wide choice of breakfast buffet hot and cold. Bar and restaurant staff helpful and efficient with dining area looking out to a sun filled blue seascape. Reluctant to be negative but on checking-in, the staff on reception carried out a full blown conversation...

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Thank aideenstanley
Northampton, United Kingdom
Reviewed 2 weeks ago

Stayed here loads of times over the last seven years This time the best ever Staff can't do enough for you Food amazing Husband coeliac and had his food cooked for him! The menu is brilliant We had a special table which they reserved for us every night ! The price is excellent and service five star Entertainment every night...

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1Thank Anne M
London, United Kingdom
Reviewed 4 weeks ago

My reasons for rating this hotel as "Average" is because of the following: terrible sound-proofing in my room: I could hear people in the corridor outside; in the room next door and the room above me; the unappealing landscaping outside the hotel entrance which comprises of nothing more than several Palm trees of varying height and health which makes the...

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2Thank Peter R
Widnes, Cheshire
Reviewed 4 weeks ago

My husband and I stayed for 5 days a few days after Valentines Day. It was out third visit. We e-mailed the hotel prior to arrival to request a room in a particular position which was carried out. The reception staff were very helpful and friendly and we were made to feel very welcome. The dining room staff were also...

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Thank Floridaoct2009
Hoteles_Servigroup, Customer Service at Servigroup La Zenia, responded to this review

Hi Floridaoct2009, Thank you so much for your kind words, which we pass on to our team. We are looking forward to welcoming you soon again to our hotel. Kind regards, Customer Service Department. Hotel Servigroup La Zenia.

hertfordshire.england
Reviewed 22 February 2017

if you want a beach hotel this is your one, literally could not get any closer to water if you tried, lovely location in a residential area, only one restaurant outside of hotel but within reach of many others in la zenia, staff so helpful nothing was a problem,only ate at hotel restaurant a few times and no complaints, all...

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1Thank jim w
Dartmouth, United Kingdom
Reviewed 20 February 2017 via mobile

A large imposing oblong building that towers over the playa, and with a spanking great letter "H" bolted to the top should your myopia get the better of you. It's like a huge cruise ship dug into the sand. We had booked online and all was well and booking in was no problem other than there was no assistance with...

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Thank BaddyPurt
Hoteles_Servigroup, Customer Service at Servigroup La Zenia, responded to this review

Dear BaddyPurt, Thank you for sharing your opinion on Tripadvisor as your feedback is of the utmost importance for us. We are sorry to read your comments regarding your stay in our hotel. We would have appreciated that you had informed us about your discomfort with the bed during your stay so that we could have offered you a solution...

South Devon, United Kingdom
Reviewed 19 February 2017

A large, rather impersonal, hotel. For a family holiday it probably offers more with pool and lovely sea views, but the canteen (you could hardly call the restaurant a 'restaurant') food was all buffet and (apart from breakfast) pretty disappointing. There was no ambience at all, tables were plastic and very close together, but I'm sure if a quick plate...

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2Thank PerfectPedant
Hoteles_Servigroup, Customer Service at Servigroup La Zenia, responded to this review

Dear PerfectPedant, Firstly, we would like to thank you for your comments on Tripadvisor. We are really sorry we did not meet your expectations. Be assured that your comments have been taken in order to improve in our service. Kind regards, Customer Service Department. Hotel Servigroup La Zenia.

Ipswich, United Kingdom
Reviewed 15 February 2017 via mobile

My wife and I have just returned from two weeks in this fantastic hotel. Totally impressed from the first walk through the door into the lovely reception area to the warm and friendly staff we encounted throughout our stay. The room on the top floor overlooking the sea was just wonderful. Listening to the waves whilst drifting off to sleep...

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2Thank Praslin1964

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
  • Banquet Room
Official Description (provided by the hotel)
Location: - Unbeatable seafront location, in a quiet residential area. The hotel is surrounded by two beaches, just 20m. one from the other. - 30 Km. from Orihuela's downtown and 10 km away from Torrevieja, providing special discounts for hotel guests in the twelve golf courses of the area. Facilities and services: - Modern and comfortable hotel, particularly suited for families. - Two superb swimming pools at the sea edge (electrolysis disinfection), one of them for adults and another one for children. Sun terrace with sunbeds and parasols, garden area with palm trees and children's playground. - Delfi children's club (high season) with its own mascot, workshops and activities (children under 4 years must be accompanied by an adult). - Varied sports and entertainment programme (only in summer). Multipurpose sports court. - Wellness Centre (supplement), provided with heated swimming pool, gym, sauna, jacuzzi, massages, and beauty and body treatments. - Hotel Servigroup La Zenia is associated with the Costa Blanca Golf Course Association, with special discounts. - Elegant Marina and Sirena Rooms for meeting or celebrating events. - Servigroup boutique with souvenirs and gifts. - Free beach towel service (deposit). - Free wi-fi connection throughout the hotel, including outdoor areas. - Internet connection at reception (supplement). - Hotel-owned parking spaces (supplement): 77. Rooms: - 220 spacious rooms most of them with beautiful frontal or lateral sea views, air conditioning (depends on the season) and heating, full bathroom, balcony, mini fridge, hairdryer, direct dial telephone, flat screen TV, safe and intelligent locking system. The hotel has a Junior Suite for special occasions. Restaurant: - Restaurant with buffet service and "show cooking". The buffet offers an exquisite and balanced Mediterranean cuisine, national and international dishes, delicious desserts, special themed menus, special celiac menu on request and options for people with allergy problems. Committed to quality - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent "IQNet Quality System". Fire and safety installations adapted to the current European regulations. ... more   less 

Additional Information about Servigroup La Zenia

Address: Lugar urbanizacion El Presidente 4, 03189 Playa Flamenca, Spain
Region: Spain > Valencian Country > Province of Alicante > Playa Flamenca
Price Range: $131 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Servigroup La Zenia 4.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Servigroup La Zenia Hotel Playa De Orihuela
La Zenia Spain
La Zenia Hotel
Zenia Hotel
Hotel La Zenia Spain
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup La Zenia staff and other travellers.
35 questions
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Leeds, United Kingdom
1 month ago
Corby northants uk
8 months ago
Worcester, United Kingdom
4 months ago

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Questions? Get answers from Servigroup La Zenia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for overlooking the pool and sea”
 of 5 bubbles 794annem794, 10 Mar 2017 | Read review
“Can't beat a Sea View, high floor, corner room. Fab views”
  • Sunrise view from our balcony, room 823
 of 5 bubbles Floridaoct2009, 26 Feb 2017 | Read review
“sea view a must”
 of 5 bubbles jimw577, 22 Feb 2017 | Read review
“Ask for a sea View and see the sunrise.”
 of 5 bubbles jansmet25, 13 Feb 2017 | Read review
“ask for sea view”
 of 5 bubbles LauraWorcestershire, 3 Feb 2017 | Read review
5 of 5