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Ocean 101 Cloud 9 Surf Resort

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Ocean 101 Cloud 9 Surf Resort
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125 Reviews from our TripAdvisor Community

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Showing 113: English reviews
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Amsterdam
Reviewed today NEWvia mobile

We are a family of 4 with 2 young children (4 and 2) and we stayed in the waterfront premier (their newly renovated rooms). It was spacious, clean, and comfortable. The staff were super with our children, and anything we needed help with they arranged for us. I would def recommend this place to other families. Only thing to note...

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Helpful?
Thank karabedell
Cebu City, Philippines
Reviewed 2 weeks ago

Was supposed to book a room to a different resort, but their staffs took forever to reply for the information needed to pay for the advanced booking. So we went to Siargao without anywhere to go. It was a bad move since all the resorts we went in were already fully booked. Then someone recommended Ocean 101. I've seen their...

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Thank RicaCabrex
Reviewed 2 weeks ago via mobile

We spent one week in ocean 101. When you arrive it's very spectacular ! Rooms in front of the sea with a lot of big waves ! Very nice ! We were not surfing but we were here to explore the island. We asked a guy called John to rent a motorbike. This guy is at the entrance of the...

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Thank Jean-philippe F
London, United Kingdom
Reviewed 18 January 2017

Beach front bungalos walking distance from Cloud 9. Perfect location and great food. Surf hire very easy from Hippies or nearby resorts and General Luna (town) only 5 minute ride away. Eat at Mama's Grill at least once.

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Thank Dan_Hemingway88
Helsingborg, Sweden
Reviewed 17 January 2017

They really need to improve their food i really gave it a chance and every time it was such a disappointment and it took so long time before u even got the food----one time i was waiting over 1 hour for my omelette and ask them if they was out buying eggs.......No avoid that restaurant even if its cozy.

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Thank Mikael K
ocean101cloud9, Owner at Ocean 101 Cloud 9 Surf Resort, responded to this review

Please accept our humblest apologies for your bad experience in our restaurant as we have always tried our best to give good service.We have been searching for a professional chef for almost 2 years now,but please be advised there will be some big changes in response to your review .

Reviewed 16 January 2017

I loved my time at Ocean101. The location is beautiful, right not the water and close to bars and restaurants, as well as a short scooter ride from many more. They have a wonderful community area including large grass space to sun bake or play, a INDO board, hammocks, volley ball. A large restaurant with amazing food, pool table and...

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Thank Zoe S
Lapu Lapu, Philippines
Reviewed 7 January 2017

I've stayed here twice in past year, but probably wont return. Has become popular with Russian smokers, and lots of other smokers too. Absence of smoking restricted areas makes this unpleasant. Garden rooms are perhaps too basic and unserviced during your stay. No towel change, septic smells can pervade, but generally quiet aircon and fan. Food adequate but can be...

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Thank Marcos P
Whistler, Canada
Reviewed 24 December 2016

This is a really nice hotel. Well taken care of, fabulous waterfront location and we were really enjoying our two night stay until we came back from a long but great day of surfing and found that our room hadn't been made up and no fresh linen was available for after a nice warm shower to flush the sand from...

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Thank 195torey
ocean101cloud9, Owner at Ocean 101 Cloud 9 Surf Resort, responded to this review

Please accept our sincerest apologies for this housekeeping problem.We have have now implemented a new schedule and policy reguarding this issue and the continued problem.Also hopefully attitude problem has been quickly rectified or the staff members will be immediately dismissed.

Canberra, Australia
Reviewed 23 November 2016 via mobile

We stayed in one of the more modern rooms, no tv but awesome balcony with a view. You have to ask them to clean your room and leave the key with them. Customer service is poor. We had 2 black outs while we were here, one lasted all day around 13hrs, no power or water, the hotel didn't bother to...

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Thank Lee M
ocean101cloud9, Owner at Ocean 101 Cloud 9 Surf Resort, responded to this review

Please accept our apologies for the lacking customer service .As I was absent at the time of your stay I can't verify the exact circumstances but my manager assures me there was multiple signs in the reception area apologizing and explaining of the lack of standby generator due to non availability of parts for our generator.And with the cell phone...

Pasay, Philippines
Reviewed 1 November 2016

I really liked my accommodation here.....It was in the old building above the restaurant. My initial pick was the surfer's room....but when I saw the room in the old building....and learning about the price (good value for money).....I opted for it. Overall it was nice...my room is very simple but I liked it.....internet is fast.. and it is 5-minutes or...

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Thank paolodecastr0

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
OCEAN101CLOUD9 RESORT is an established resort built progressively since 2001 with quality, clean and secure accommodation and a renowned restaurant. It is located 200 metres from cloud 9 wave in the cloud 9 bay with unsurpassed boat access to 6 other quality waves. ... more   less 

Additional Information about Ocean 101 Cloud 9 Surf Resort

Address: Cloud 9, Gen Luna, Mindanao, Philippines
Region: Philippines > Mindanao > Surigao del Norte Province > Siargao Island
Price Range: $39 - $146 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Reservation Options:
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Also Known As:
Ocean 101 Cloud 9 Surf Hotel Siargao Island
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Questions & Answers

Here's what travellers have asked, with answers from Ocean 101 Cloud 9 Surf Resort staff and other travellers.
2 questions
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Marikina, Philippines
over a year ago

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Questions? Get answers from Ocean 101 Cloud 9 Surf Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the 2nd floor the view is very lovely, be sure to book a room in advance”
 of 5 bubbles RicaCabrex, 9 Feb 2017 | Read review
“surfer on a budget get the non open view rooms, family or romantic holiday couple get ocean view rooms”
 of 5 bubbles zoes906, 16 Jan 2017 | Read review
“Ocean front second floor for privacy”
 of 5 bubbles 663marcosp, 7 Jan 2017 | Read review
“Rooms with sea view are the best, yet not worth the expensive price.”
 of 5 bubbles Jidoun, 17 Jan 2016 | Read review
“There is Wifi but only in Restaurant / Lobby”
 of 5 bubbles apollo1down, 21 Dec 2015 | Read review
5 of 5