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Centara Grand Beach Resort Samui

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Centara Grand Beach Resort Samui
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2,177 Reviews from our TripAdvisor Community

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There are newer reviews for Centara Grand Beach Resort Samui
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Showing 1,659: English reviews
Singapore
Reviewed 5 April 2015

Overall the experience was very disappointing from almost any aspect. The hotel that pretend to be a 5 start hotel in a country that is known for its good service, offered service of 2 start hotel, disappointing facility and over priced. Examples: 1. We came a family of 4 and requested extra bad, the hotel reception treated our request rudely...

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Helpful?
8Thank YoYo1971
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Yoyo1971, Thank you very much for sharing your review. Hearing that your stay was not a great experience we share your disappointment. Still, some of the scenarios in your review are puzzling. Firstly, it’s just inconceivable that our staff would suggest your child ‘sleep on the floor’. Also, we do offer a children’s menu in all our restaurant outlets...

uk
Reviewed 3 April 2015

very pleased with outside areas of hotel Room did need updating Be careful of rip tides when in sea Enjoyed food and entertainment at hotels street food night on tuesdays Strongly recomend phensiri,khaw Glong,stacked restuarants Used zing cafe and little boat restuarant for lunch both very Good

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Helpful?
1Thank wendiUk
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear WendiUK, Thank you for reviewing your recent stay with us. We appreciate your observations on the resort and the helpful suggestions for fellow travelers. We hope to welcome you back one day. Warm Regards, Joe

Reviewed 1 April 2015

It was a real delight to return to this excellent hotel. The property enjoys a fantastic beachfront location with delightful gardens and a nice pool. Sun worshippers may choose between the beach and the extensive lawns whilst the bar staff are on hand to help you to keep cool with a long refreshing drink. The hotel is just a short...

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Helpful?
1Thank BKKBRIT
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear BKKBrit, Thank you for reviewing your second visit with us. Your description of our hotel and its facilities will be very helpful to other readers. We’re also glad to hear you enjoyed the afternoon tea and hospitality at The Club. Thank you again for taking the time to review your stay. We hope to welcome you back for a...

Kent, United Kingdom
Reviewed 28 March 2015

Ourur second visit and as before an excellent choice. We will return again. Superb service and staff all so friendly Love the Coast Restaurant especially for breakfast. Spa excellent and many thanks to Jade and Tiu. Dee in Fitness Centre for his Stretch lessons each day. Great hotel, best location, brilliant staff Very good wifi in room

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Helpful?
2Thank Mike1946
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Mike1946, Firstly, thank you for returning to Centara Grand Beach Resort Samui and reviewing your second stay. Thank you for the positive comments on our staff and service. Dee, Jade and Tui really appreciated seeing their names on the Trip Advisor forum. We’d have to agree with your choice of 132. If the beach and gardens weren't so lovely...

Hobart
Reviewed 26 March 2015

Wonderful resort. Everything taken care of. The beach frontage is terrific with the pool area and beach blending into each other seamlessly. Many great eating and bar areas and lots of activities for kids and families. We went as a couple and found the hotel whilst large to be comfortable and private. Great rooms all with balcony's ( except first...

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Helpful?
2Thank Andrea G
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Andrea G., Thank you for sharing your glowing review. We’re thrilled that you had a super stay and plan to definitely return. We’ll be at your service when you do… Our best regards, Joe

Cheltenham, United Kingdom
Reviewed 25 March 2015

Stayed at the Centara Grand Beach Resort Samui from 13 to 23 March on B&B basis. We arrived too early to check into our room, but were given towel cards and told we could use the Spa to shower in if we wished. Collected our beach towels, changed into swimming things and chilled out by the pool and beach. Pool...

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Helpful?
2Thank Melanie B
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Melanie B., Thank you for sharing your lengthy review. We’re delighted that you found The Club facilities suited your needs and that our team there took good care of you. We appreciate you mentioning your strategy for early arriving guests. Check-in time for our resort is 14:00hrs and guests arriving earlier are encouraged to begin relaxing immediately. We have...

Reviewed 22 March 2015

Stayed here in march 2015 for 1 week with my girlfriend and 2 other couples (all mid 20s). The hotel itself is amazing, right on the beach and really nice pools, breakfast is also nice with a good selection. Only downfall for me was the showers, although powerful, the way the shower is designed meant we would have a soaking...

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Helpful?
3Thank Haith55
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Haith55, Thank you for sharing your review. We’re happy to hear that your group had an enjoyable stay. We appreciate the compliments on our beach, pools and breakfast. These are among the most essential aspects of a resort experience so we’re glad they exceeded your expectations. Thank you for the feedback on deposit and the shower in your room....

dominican republic
Reviewed 22 March 2015

Hi we have just retuned from a week at th Centara grand what a fantastic hotel right on the beach we got in touch with the hotel and upgraded our room to a top floor room 631 if you want to do this email Hester at the hotel and she sorted it all out for us she was very helpful...

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Helpful?
5Thank bannaone
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Bannaone, Thank you for sharing your review with the readers of this forum. We don’t get very many guests from the Dominican Republic so it’s a pleasure to see your review. Thank you for the compliments on room 631. It does have a great view of the pool and beach and is a very popular room. It’s wonderful that...

Sydney, Australia
Reviewed 20 March 2015 via mobile

On arrival my breath was taken away. This did not look like the pictures I saw on the Internet or trip advisor? Photos did not do it justice I have to say. . . It was so big and clean and beautiful. You could see the beach from the lobby so crystal clear and inviting. Check in was a bit...

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Helpful?
5Thank Tina R
Joe C, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Tina R., Thank you for sharing your review with the readers of this forum. You have a talent for descriptive writing. Thank you for mentioning jet skis. We do have notices in several spots in the resort (guest rooms, towel counter etc.) making guests aware of the potential pitfalls in hiring motorized watercraft in Thailand. A simple internet search...

London, United Kingdom
Reviewed 19 March 2015

The hotel's location is one of the best and in general the hotel staff are good. However, there is an immense lack of staff ability at the breakfast service . Alll the fruit and juice containers not replinshed as soon as they are empty. You constantly have to remind them to replinsh the stuff. Unless you attracted the attention of...

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Helpful?
3Thank Mahendra T
samuijoe, Quality Manager at Centara Grand Beach Resort Samui, responded to this review

Dear Mahendra T., Thank you for sharing your review on the Trip Advisor forum. We appreciate the positive comments on our staff and location. Thank you also for the special mention for the pool waiters, Coast bar staff and Ha in Reception. Your observations on the breakfast service are also genuinely helpful. Thank you again for taking the time to...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Superbly located along Chaweng, Koh Samui’s finest beach. Centara Grand Beach Resort Samui offers first class Thai hospitality. Enjoy the exceptional facilities of this award winning deluxe resort which combines the spirit and culture of the island with a tranquil ambiance and sheer beauty. A choice destination for lovers of water sports in particular and everyone in general. ... more   less 

Additional Information about Centara Grand Beach Resort Samui

Address: 38/2 Moo 3, Borpud | Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: $196 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Centara Grand Beach Resort Samui 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Centara Grand Beach Resort Samui Hotel Chaweng
Centara Grand Beach Hotel
Hotel Centara Grand Beach
Centara Grand Beach Resort Samui Ko Samui, Thailand - Chaweng
Hotel Style:
#2 Business Hotel in Chaweng
#6 Family Hotel in Chaweng
#6 Spa Hotel in Chaweng
#7 Luxury Hotel in Chaweng
#8 Romantic Hotel in Chaweng
#10 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Centara Grand Beach Resort Samui staff and other travellers.
106 questions
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Liverpool, United Kingdom

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Questions? Get answers from Centara Grand Beach Resort Samui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors with ocean views”
 of 5 bubbles 771lynr, 12 Feb 2017 | Read review
“Villas have nice plunge pool but limited view of ocean”
 of 5 bubbles H8275GRdavide, 12 Feb 2017 | Read review
“Top floor sea view”
 of 5 bubbles 919sabihak, 2 Feb 2017 | Read review
“All rooms have nice views, block 6 and 7 are nearer the pool, while blocks 2 and 3 are nearer the spa and gym.”
  • Amazing sunrise and sunset views plus the crashing ocean waves from your balcony!
 of 5 bubbles YongBin, 25 Jan 2017 | Read review
“Hotel is on the beach which is suppose to be amazing. Rooms with sea view are not necessary sunnier or quieter It has a larger balcony.”
 of 5 bubbles , 22 Jan 2017 | Read review
5 of 5