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DoubleTree by Hilton Cape Town - Upper Eastside

Booking.comUS$59*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$128*
US$59*
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US$60*
US$128*
US$59*
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DoubleTree by Hilton Cape Town - Upper Eastside
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1,234 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Cape Town - Upper Eastside
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Showing 1,136: English reviews
birmingham, United Kingdom
Reviewed 3 weeks ago

fantastic location for anyone attending a conference at Groote Schur Hospital. Walking distance from the hospital. Clean and pleasant Helpful Staff Good breakfast choice Free wifi Complementary shuttle to The Waterfront

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank shahzadaa2017
Cape Town
Reviewed 3 weeks ago

Not knowing anything about this hotel I was wonderfully surprised at how polished the service and entire hotel was. Extremely professional and warmth at check-in, porter was so helpful and sweet rushing around us to ensure we had everything we needed. Food was of an incredibly high standard.

Review collected in partnership with DoubleTree by Hilton
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Thank MaryjaneCT
Nottingham, United Kingdom
Reviewed 3 weeks ago

Visiting Hospital for a conference and took residence at Double Tree. A little out of town but the front desk service was excellent. Staff was friendly, attentive and efficient- made things happen. Very positive experience

Review collected in partnership with DoubleTree by Hilton
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Thank Anshul999
Reviewed 4 weeks ago via mobile

My original reservation was separated in two. The first night from April 26 to 27 (one night) i booked through booking, and from 27 to May 03 using my Hilton Honors points. Total 7 nights booked. What happened is on my arrival day in Africa - April 26 in the morning, the South African employees were doing a strike and...

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Thank Edgar T
Perth, Australia
Reviewed 4 weeks ago

10 out of 10 for great staff at Double Tree, who go out of their way to ensure that you are comfortable and not waiting for service. The room was smallish but had everything one needed and I can not fault the cleaning team. Free wifi was a bonus and the evening meals at the restaurant were superb. I would...

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Helpful?
Thank agilly268
Mbabane
Reviewed 4 weeks ago

Stayed 9 nights. Staff are well trained and happy. The food really good breakfast and dinner. The rooms clean comfortable well maintained and a pleasure to be in. The front desk was always a pleasure to talk to. Well done Francois and team. Thank you

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Helpful?
Thank Marc W
Reviewed 4 weeks ago

Not every traveller wants to be exposed to the V&A Waterfront in Cape Town where hotels are very expensive. I decided to try the Double-tree by Hilton in Woodstock a few kilometres from the waterfront and enjoyed a phenomenal experience. Excellent service, fantastic food, quality accommodation and in fact very good value for money.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Grant P
Dhahran
Reviewed 4 weeks ago via mobile

I stayed on this property for 5 nights and in general the hotel is descent compare to its nightly rate. Here are some advantages and disadvantages. Advantages 1- the price versus cleanliness worthy 2- there is daily shuttle bus to the most attraction palace in Cape town (waterfront) 3- WiFi signal quite good at room and around the hotel 4-...

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Helpful?
Thank BAB-8
FranSt1, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear BAB-8, Thank you for the time you have taken to share your feedback with us. We take the positive and negative in our strive to better our offering and ultimately improve our service to our guests. We change certain items in our breakfast offering daily and emphasize the fact that our spread is always fresh and most items are...

Johannesburg, South Africa
Reviewed 4 weeks ago via mobile

Hotel is really pleasantly different- staff are good. Restaurant on site fantastic- all round good experience. It appears to be more of a business focussed hotel- with its location, but this also makes it quieter. Plenty of small coffee shops around hotel- with shuttle service to V and A Waterfront- perfect for me

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Thank Pat C
London, United Kingdom
Reviewed 4 weeks ago

The Doubletree Hotel is in located in the "better" part of Woodstock. The hotel is a modern hotel in a contemporary building, and shared with offices. It is roughly 15 minutes to the central business district of Cape Town and the V&A Waterfront by car. The hotel claim restaurants are in abundance locally to the Hotel which they confirmed (lied...

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Helpful?
1Thank Matt P
FranSt1, General Manager at DoubleTree by Hilton Cape Town - Upper Eastside, responded to this review

Dear Matt P, I am sorry to hear that you did not enjoy your experience at our Hotel. Our hotel is indeed 15 minutes from the V&A Waterfront in the one direction, but then again closer to many of the other attractions in Cape Town. Woodstock is renowned for its art galleries, antique shops and the Biscuit Mill which houses...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 

Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Address: 31 Brickfield Road, Woodstock 7925, South Africa
Region: South Africa > Western Cape > Cape Town > Woodstock
Price Range: $85 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and other travellers.
16 questions
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Questions? Get answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a room located at a high level (4th in particular) and with the Mountain view. The view was nice and the room was much quite.”
rickyz264, 3 May 2017 | Read review
“Make use of the "make it right policy" and ensure this is escalated to the hotel manager on duty, not the reception staff.”
Yuvan29, 23 Apr 2017 | Read review
“Rooms are standard”
A8000KGjamesw, 2 Apr 2017 | Read review
“lofts are larger, all floors are quiet, rooms are decently spaced (not boxed in)”
Tebogo710, 31 Mar 2017 | Read review
“the reception staff was not very friendly when it came to asking them questions ..”
, 14 Mar 2017 | Read review
5 of 5
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US$59* /night
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Prices are for 1 room, 2 adults
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