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Hotel Orangutan

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Traveller (220)
Room & Suite (30)
Dining (9)
Overview
  • Excellent74%
  • Very good20%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Non-Smoking Rooms
Restaurant
Airport Transportation
Family Rooms
Bar/Lounge
Multilingual Staff
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)
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113 results
Traveller rating
81
26
4
1
1
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81
26
4
1
1
Show reviews that mention
All reviewsbeautiful hotelthe hotel staffjungle trekkingbig stepsleaving friendsthe riverexcellent driverabsolute highlightceiling fanfriendly guyplaces in the worldstayed nightspalm oilrooms are nicefeel like familymosquito netprivate balcony
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1 - 5 of 113 reviews
Reviewed 2 weeks ago via mobile

There are lots of similar hotels nearby that are much cheaper, but I booked this one because they claimed to provide hot showers. The shuttle was prompt picking me up at the airport, van was very clean and air-conditioned, driver was courteous and drove safely....More

Thank H W
Reviewed 31 December 2017

We had a great time during our stay at the hotel the staff were friendly and helpful. We arranged a tour to see the Orangatans through the hotel which was excellent and we had great opportunities to see the oranatans and other monkeys and birds....More

Thank philipleslie52
Response from Neal_XX, Guest Relations Manager at Hotel OrangutanResponded 23 January 2018

Hi philipleslie52, Thank you for your kind review. Your kind words about our team and hotel are much appreciated. We are so very glad that you enjoyed your stay in the jungle with us. Kind regards, The Hotel Orangutan Family

Reviewed 23 December 2017

My cousin and I went here looking for lunch after arriving back into Bukit Lawang from a trek. The staff were SO cool and lovely and it had a great atmosphere about it. I ordered an ice tea and the Chicken Special which was absolutely...More

1  Thank Joannerenee
Response from Neal_XX, Guest Relations Manager at Hotel OrangutanResponded 31 December 2017

Hi Joannerenee, We are so glad that you managed to pop by and spend some time with the team and the cats Neo & Leo :-) We do our best to spread the message and appreciate your support. Kind regards, The Hotel Orangutan Family

Reviewed 6 December 2017

My husband and I stayed at Hotel Orangutan in the last week of November 2017. We had a lovely stay at the hotel. Angalah, the hotel manager looked after our every need. The hotel has one of the best amenities in Bukit Lawang, which is...More

1  Thank Travelbug0102
Response from Neal_XX, Guest Relations Manager at Hotel OrangutanResponded 1 February 2018

Hi Travelbug0102, Wow, thank you so much for taking the time to write your amazing review. I know that fellow travelers will really benefit from this as you really explain everything so nicely. We are sorry that the hot water was playing up a bit,...More

Reviewed 26 November 2017 via mobile

Angelou and his team at Hotel Orangutan were excellent. They will tailor your holiday to suit you, whether you want to spend time on adventures, trekking, or just chilling - anything is possible. Pick up and drop off at airport. They entertained us most evenings...More

Thank Pilateslady1
Response from Neal_XX, Guest Relations Manager at Hotel OrangutanResponded 31 December 2017

Hi Pilateslady1, Thank you for your lovely review. The guys really enjoyed spending time with you and were happy to make your holiday a special one. We hope that you can return one day for another trek :-) Kindest regards, The Hotel Orangutan Family

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Airport Transportation
Laundry Service
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$24 - US$109 (Based on Average Rates for a Standard Room)
Room types
Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$24 - US$109 (Based on Average Rates for a Standard Room)
Room types
Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (220)
Room & Suite (30)
Dining (9)
Pool & Beach (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
ROBERT C
20 June 2016|
AnswerShow all 3 answers
Response from Neal_XX | Property representative |
Hi Robert, Apologies for the slow response, I had missed this email, but am glad some previous guests have helped answer you. To clarify our costs as follows: Private transfer (with A/C) from KNO Airport to the Hotel IDR... More
0
Votes
wildlifephotog
26 January 2015|
AnswerShow all 2 answers
Response from Neal_XX | Property representative |
We are not high in google, but you can find us on yahoo or bing, just search hotel orangutan
1
Vote
Room Tips
"Pick rooms higher up if you would like beautiful views and don't mind climbing stairs"
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"Ask for Anjala who was our guide during the trip!"
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"There are only six so not really a choice"
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"If you like a bit of exercise you may want to go higher but if not, ask for the rooms on the lower side."
Read review
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