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Mercure Palu

150 reviews
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Traveller (155)
Room & Suite (50)
Dining (19)
Overview
  • Excellent35%
  • Very good46%
  • Average16%
  • Poor1%
  • Terrible2%
Travellers talk about
“nice view”(6 reviews)
“mountain view”(4 reviews)
“large lcd tv”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)Write a Review
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Traveller rating
24
29
17
0
3
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LanguageEnglish
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24
29
17
0
3
Show reviews that mention
All reviewsnice viewmountain viewlarge lcd tvfree internet wifi connectioncomfortable bed and quiet roomnice hotelnice staffinternational channelsplace to staynice breakfastnice experiencestaying at this hotelsea view roomswimming poolmini barhotel chainrecommended hotel
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1 - 5 of 73 reviews
Reviewed 1 week ago via mobile

Clean rooms ,bathroom not enough light. Bedcover to warm, no alternative. When arriving no help with our suitcases. Reception juist good. Wi-Fi ok. Can not content on restaurant as we only made a stopoverMore

Thank Peter J
Response from Hari Murti W, General Manager at Mercure PaluResponded 1 week ago

Our Dearest Guest Mr.Peter J, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive a valuable input for us. I will share your comments with our team. I am sure that this feedback will...More

Reviewed 3 weeks ago via mobile

Service Excellent from hotel and all staff..very polite staff even though when called in the phone..give us Surprise when check in hotel ..Birthday cake for our company birthday on 26th Jan . Many thanks to all staff specially for Mr.Alamsyah & Mr. Anto.More

Thank Riahes
Response from Hari Murti W, General Manager at Mercure PaluResponded 3 weeks ago

Our Dearest Guest Ms.Riahes, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 1 January 2018

This is my first trip to this city. I choose to stay at this hotel cause it was beachfront. Room quite clean and comfortable and good amenities. Breakfast need more variety but food is ok. I enjoy staying at this hotel even only for 1...More

Thank daniel w
Response from Hari Murti W, General Manager at Mercure PaluResponded 11 January 2018

Our Dearest Guest Mr.Daniel W, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive and also a valuable input for us. I will share your comments with our team. I am sure that...More

Reviewed 5 December 2017 via mobile

one of the comfortable hotels in Palu. with nice views, strategic location, friendly hotel staff, but sometimes the hotel supplies are lacking, we have to ask first to the receptionist. but overall this hotel is best.More

Thank Dian P
Response from Heru W, General Manager at Mercure PaluResponded 8 December 2017

Our Dearest Guest Ms.Dian P, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive and also a valuable input for us. I will share your comments with our team. I am sure that...More

Reviewed 23 October 2017

The hotel is well located overlooking the beautiful sea and mountains of Palu. Overall the hotel was good and had all the right amenities. Breakfast variety was good and sufficient. Advise for improvement : 1. WiFi connection in room was not accessible at all times...More

Thank Bhima R
Response from Heru W, General Manager at Mercure PaluResponded 25 October 2017

Our Dearest Guest Mr.Harimurti Bhima Aditiawan, We very much appreciate your comments regarding your stay at the Mercure Palu. It is always a pleasure to receive positive and also a valuable input for us. I will share your comments with our team. I am sure...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Breakfast included
Concierge
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
US$30 - US$44 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$30 - US$44 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (155)
Room & Suite (50)
Dining (19)
Pool & Beach (11)
Questions & Answers
Ask a question
ans23992539
16 December 2014|
Answer
Response from Malikazhary | Property representative |
Dear ans239925, Dongguang County, China. Thank you for your question. Mercure Palu Hotel located about 300 meters from Palu Grand Mall where Matahari Department Store and Hypermart is available. We also have free shuttle... More
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12
Room Tips
"Ask for sea view"
Read review
"The sea views are worth having but not the rooms with bars on the block to the left facing the hotel."
Read review
"Deluxe with sea view"
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"ask for bay view rooms"
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