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It is a nice hotel but staff is very disorganized with everything. First I wasn't charged for some things i bought in the convenience store and I had to remind them to do so.
Second, I ordered 2 packages and it took 2 days to...More
Response from Ken H, General Manager at Holiday Inn Miami - Doral AreaResponded 12 December 2016
Thank you for your comments regarding your stay with us. I apologize for the confusion with your packages. I have spoken with Mr. Salazar and he assures me the package was returned via UPS last week.
We stayed here prior to boarding a cruise the next day. Of course, with an upcoming busy holiday week (we were there prior to Thanksgiving, 2015), we had limited options. We arrived later than usual, due to traffic and weather. Check-in was easy, although we...More
Response from Ken H, General Manager at Holiday Inn Miami - Doral AreaResponded 13 October 2016
Thank you for choosing our hotel for your overnight accommodations. Allow me to apologize for the less than acceptable demeanor of the staff you encountered and the hair found on the linens. We pride ourselves in the ability to satisfy our guests. It...More
The only reason why I rate average is because the furniture in the room are very old and gave you a boring impression.
Breakfast is ok, I have seen better.
Price is ok.
Location is very unfortunate, you must have the car to go anywhere,...More
Response from Ken H, General Manager at Holiday Inn Miami - Doral AreaResponded 7 September 2016
Thank you for the feedback regarding our hotel. I can tell by your comments that you were not overwhelmed by our great service, but felt the hotel was just OK. We would love another opportunity to WOW you. Please come back to see...More
I am very pleased with my stay at this Holiday Inn, location is perfect, and I we were welcomed by Sixto who is a very helpful and nice person.
We were had a nice stay, comfortable beds, clean rooms, and I really have no complains...More
Response from Ken H, General Manager at Holiday Inn Miami - Doral AreaResponded 6 September 2016
Thank you for staying with us and for providing feedback on your experience. Please allow me to apologize on behalf of that one employee you identified at our restaurant during breakfast. I have brought your comments to our Food and Beverage Manager to...More
I stayed here on an in and out business trip in the Miami area. From the moment I walked in, I was treated like royalty! I've stayed at many Holiday Inns and Holiday Inn Express locations before, but this one was by far the best....More
Thank Justin E
Response from Ken H, General Manager at Holiday Inn Miami - Doral AreaResponded 2 September 2016
Thank you so much for the great review of our hotel. It was our pleasure to be at your service. We want each guest to feel special and I am glad we had the opportunity to do just that with you and your...More
US$124 - US$223 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Doral
Non-Smoking Rooms ,
Number of rooms
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