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On November 12th after being disappointed by American Airlines with a downgraded flight and no luggage i was sent to this Hotel. The staff at the front desk was very friendly and even gave a toothbrush, paste, and a deodorant to refresh myself. I then...More
The Townplace Suites Marriott (Doral location) categorically exceeded my expectations in three hotel business areas: staff, food management, and room services. First, when a reservation went awry, the front desk manager—Legne T.—showed true empathy and went out of her way too ensure my requested accommodations...More
Our room had mold everywhere, they switch us to another room. The room that had mold in it the just cleaned and painted over. Drug usage is present. Mail service is the worst ever. I had a crucial delivery that was not acted on and...More
Date of stay: October 2018
Response from TPSDoral, Front Office Manager at TownePlace Suites Miami Airport West/Doral AreaResponded October 7, 2018
Thank you for your review, we will pass this along to the appropriate department.
1st time visiting this hotel very clean had a full kitchen, staff helpful friendly breakfast free room was very modern & clean will definitely stay here again. Great location in Doral not tons of traffic getting to the highway. Clean pool 24 hr. exercise room....More
Date of stay: September 2018
Thank Thomas N
Response from TPSDoral, Front Office Manager at TownePlace Suites Miami Airport West/Doral AreaResponded September 12, 2018
Thank you for your review, we hope to see you soon!!!
The room was clean but a little small for a family of 4. It was good for a 2 night stay. If you plan to stay longer I would recommend a bigger room. There was some cooking utensils, fridge and stove. There was daily housekeeping...More
Date of stay: August 2018
Response from TPSDoral, Front Office Manager at TownePlace Suites Miami Airport West/Doral AreaResponded August 26, 2018
Thank you for your response, we hope you stay with us again on your next trip too Miami.