Alpengruss Motel

Alpengruss Motel

831, ch. Riverside, Wakefield, Quebec J0X 3G0 Canada
Traveller (28)
Room
Room & Suite (11)
Kids pancake breakfast at the Alpengruss cafe
Dining (1)

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About

3.0
#2 of 2 hotels in Wakefield
4.1 of 5 bubbles
Location
2.9 of 5 bubbles
Cleanliness
3.1 of 5 bubbles
Service
2.6 of 5 bubbles
Value
Situated on the main street of Wakefield, Riverside Drive, the Alpengruss Motel is literally within walking distance to over a dozen pubs, cafes and restaurants. It is situated close to 3 local ski hills, 2 golf courses and the famous Red Covered Bridge - a well known landmark on the Gatineau River.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Golf course
Non-smoking hotel
Room features
Desk
Fireplace
Private balcony
Telephone
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Charming
Languages Spoken
English, French

Location

831, ch. Riverside, Wakefield, Quebec J0X 3G0 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 52 out of 100
52
Gatineau Airport
Ottawa Intl Airport
65Reviews1Q+A13Room tips
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Detailed Reviews
DavidCHCastiel wrote a review Jul 2014
Castiel
2.0 of 5 bubbles
The sad thing about this motel is that the owners are really nice people and therestaurant where breakfast is served is goood.
The first room we were given number 1 was so bad my wife wouldnt even open our suitcase, the smell of damp was overwhelming we arrived late after a long flight and drive so couldnt do anything untill morning.
The bathroom was unuseable, dirty, rusty, falling apart and the stink from the drains was unbearable not to mention all the buggy creatures which covered the walls and bath. Everything in this room was falling apart. All this for 150 dollars a night way too overpriced, and be careful the complimentary breakfast doesnt apply to week ends.
The next morning after asking to change rooms the person said that no one else had complained which I find hard to believe, we were then given a room after the person said she would have to check as she was getting phone calls for rooms every day, yet we were alone there in the motel for several days on the first floor with balcony, this room was better and didnt smell but really does need updating especially the bathroom, we would NEVER sray at this place again.
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Date of stay: July 2014
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Dont stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eleanor665 wrote a review Jul 2012
Waterloo, Canada
2.0 of 5 bubbles
Just stayed at the Alpengruss in room 11 for one night. We had to pay upfront, which was strange as most hotels don't charge you until checkout. As well, the reception desk is in the restaurant, down the hill from the actual hotel, so you can't see what the hotel itself is like before you've already paid.

The room looked okay upon arrival, very quaint in terms of decor and atmosphere. It had a little wood stove which I imagine could be quite nice in the winter. The bathroom was pretty rundown and the towels were definitely not anything close to fantastic.

However, I can be quite forgiving of hotels, so this stuff was not the worst. I was not expecting Hilton-style quality or anything, but, what I *do* expect from ANY hotel is a reasonably comfortable bed. Our bed was not at all anything close to comfortable. I think I could count the number of springs that were in my back at night, and the bed did the "hotdog effect" (where everyone rolls towards the sagging centre). Neither my boyfriend nor I were able to sleep well at all that night.

Checkout was simple. We gave the key in at reception and then said goodbye. (I would like to note that they did not ask how our stay was, otherwise I may have told them that they really need to invest in better matresses...)

All in all, it could be a cute motel if they would buy new mattresses. But currently, for $120/night (tax included), I think there must be something better in the area.
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Date of stay: July 2012
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pleasureseakers wrote a review Oct 2018
Ontario's Near North, Canada
4.0 of 5 bubbles
First impressions, looks sketchy. Building next to the road was or is a restaurant, not sure. Needs an exterior make-over. Visually greated with an abundance of large blue bins and an old sailboat Drive up the hill and things get progressively better. Room 13 has a brand new bathroom, beds are Uber comfortable and staff is friendly.
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Date of stay: October 2018
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Ask for room on the top floor which is the second floor,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LBtravelandfood wrote a review Feb 2017
Ontario, Canada
5.0 of 5 bubbles
The Alpengruss is not luxury accommodation. I have stayed there many times and notice that some people who review this motel complain. Repeat: it is not luxury but it IS 5 stars!
I want to extend a huge thanks to management for the unexpected battle of bubbly and want to say just how much we enjoyed our little room....lovely gas fire and very comfortable beds.
*Note* The restaurant is not under renovations. It is permanently closed. Also I suggest a room on the top level...we could hear foot steps above (we had room #3)
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Date of stay: February 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Canucksfan1 wrote a review May 2009
Ottawa, Canada
1.0 of 5 bubbles
I had absolutely no idea what my hubby and I were in for while staying at the Alpengruss! First of all, they make you pay for the room even before you see it. We paid a total of $92.00 for room number 11 on the second floor and were then given the keys. We weren't expecting much for the price, and this motel was just to be a stop over on our journey up to Mt-Laurier, to a Bed and Breakfast.

When we opened the door, our first impression of the place was somewhat ok, with new fake hardwood flooring, but the smell was horrible. It was a strong and foul musky, orange peel odor.
Then we took a closer look to find that nothing had been cleaned in a long while. I went to turn on the TV and a huge amount of dust was on the screen, the bedding was all snagged and old looking, the windows of the sliding glass door were awful and looked like they hadn't been cleaned in years, a brown film made it hard to see outside.
The sliding door actually opened, but with a horrible screeching, rusty, noise. The front door had to be closed pretty hard to lock it, and it only had the push-in-knob type of lock, which I didn't like from the get-go.
The fire place, which was the main source of heat, smelled like urine when turned on. (no joke)
Do I even need to describe how awful the bathroom was? There were rust rings around the bath drain and the bath had been cracked and filled with a cheap filler, the tiles were scummy and the bottom of the bath was brown. My hubby and I agreed that we wouldn't take any kind of shower. The bathroom sink was the only thing that was new in the room.

We just wanted to leave, but couldn't get a refund, as we'd already paid up front. We decided to stick it out and leave extra early to make our way to our next destination.

That night, at 3:30am, there was a shifting of our doorknob and then 3 severe bangs and then the break-in. I've never seen my hubby up in such a terrified hurry and slammed whoever was in our suite out the door and told me to call 911.
Within seconds the police were at our door and looking for the guy. It was so scary, there was only us in the motel and a group of strange hunters below us. Had the hotel provided the room with a deadbolt lock or chain lock on the door, things would have been more secure. Thank God we were okay, but without hesitation, we packed up and left!

We advised the motel at around 4:30am by ringing the buzzer at the front restaurant and in his very professional way, told us to leave the key outside as he would be getting up in the next hour to start breakfast! I couldn't believe that he didn't come down to get the key! Anyone could have come by and taken it. NOT SECURE!

Word to the wise, if the B&B's and motels are all booked up in Wakefield, DON'T STAY AT THE ALPENGRUSS!!! LOOK ELSEWHERE!!!!!
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Date of stay: May 2009Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melanie M wrote a review Sep 2010
Victoria, Canada
1.0 of 5 bubbles
We checked into the Motel for a one night stay as all the other hotels, motels and B&Bs in the area were already booked for the long weekend and this was the only place we could get.

After our evening out in Wakefield we were readying ourselves for bed around 2am and we discovered a bed bug on the pillow of one of the beds. After inspecting further, we discovered bed bug feces in the folds of the mattress.

As there is no one at reception during the night to assist, we made the decision to sleep in our car vs the infested room. However, all our bags had been left open, on the floor, and we were unsure if any bugs had made their way into our clothes, etc.

At 9am Sunday morning, we went to go speak to the hotel manager about what had occurred. Her immediate reaction was concern for her own apartment on the property.

She refunded our money for our one night stay without any problem, which we appreciated, however no apology or concern for our belongings (or the fact we spent the night in a cold car) were offered.

She also did not acknowledge that we now had to spend an entire morning of our vacation laundering all of our belongings at the local laundry mat (the location of which she only offered up after we inquired).

Our friends were in another room and while we had also discovered one bed bug in their room, they chose to stay in the room, partly because we had to sleep in their car and there wouldn't have been room for everyone in the vehicle. At 2am, there weren't a lot of options. When we told the manager they also had bed bugs but stayed in the room, her reaction was "Well I can't refund their money because they stayed in the room."

We were in room 3, our friends room 15.

Apparently they have a great breakfast at the restaurant (a place I'd be leery to eat at given the hotel has bed bugs, but that's your choice!), but I would definitely NOT recommend you stay there.

The furnishings, carpeting, and walls are dark and old, the beds and bedding are obviously not in good condition, and the bath linens are something your mom would use for rags, well passed their usability.

When we told this story to locals, they were not surprised. The hotel has apparently been falling into disrepair over the years and they have chambermaids who are known not to pay the closest attention to cleanliness.

While we appreciate the manager refunded our money, her lack of compassion and concern for her own belongings over the fact her guests had to sleep in cars were the most upsetting.

On the other hand, James, the guy who runs the laundry mat is AMAZING. He googled solutions to the problem, gave us lots of advice on how to ensure any possible bed bug eggs did not survive, and even gave us free laundry detergent and ensured all his machines were up and working for us. Great guy.
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Date of stay: September 2010
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LBtravelandfood wrote a review May 2012
Ontario, Canada
5.0 of 5 bubbles
When we ski in this beautiful region, we always come back to this motel. First of all, the price is incredible & you cannot beat the location! People are going to complain because the rooms are not luxurious. We consider the property more of a ski chalet....simple but comfortable. We always ask for a room with a gas fireplace. Lovely!! Now I agree with other reviewers that the bathrooms are outdated and quite shabby so bring your own bath towels and SOAP (we always have a little giggle over their terrible soap!) The restaurant is OUTSTANDING! We've only eaten dinner there once (it was incredible) but we NEVER miss breakfast. They serve the best french toast I have ever eaten. The owners are gracious and the servers are a delight. Unless you are looking for luxury, do NOT allow any negative reviews turn you away from this little gem....especially if you are looking for a very decent place to stay after a fabulous day of skiing or a fun night at The BlackSheep! We LOVE Wakefield!
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Date of stay: December 2011
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emy C wrote a review Jun 2016
Quebec, Canada
3.0 of 5 bubbles
I went there last week because we had a race. The guy from the staff who received us gave us an awesome service, he was welcoming and was even making jokes which was nice. We only slept there for a night, but it was really cozy, we slept well. I think they have renovated some of the rooms and it was clean. As I said, we didn't stay there long but it was worth it for a price so low. Wakefield and Chelsea had some problem issues so when flushing toilets you might need to do it more than once, but the shower was working well with warm water. I recommend this place since it's close to many commodities and near the city of Chelsea.
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Date of stay: June 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
anniem1304 wrote a review Mar 2014
Peterborough
3.0 of 5 bubbles
My husband and I came for the skiing the area has to offer. This hotel looked decent from the pictures and was very well located (Vorlage is 2 minutes away, and Edelweiss about 10). It is walking distance to a number of good restaurants stores, cafes, as well as having a on site restaurant. We had a very decent breakfast which featured home-baked bread and home made fried potatoes. The service was fast and friendly. The room was quiet, a decent size with a gas fireplace which was very cosy. There was a balcony for summer use. There was a good amount of storage for longer visits, and we had a nice flat screen tv. The bathroom, however, was a disappointment. It was beyond tired. Tiles were cracked and old, bathtub was a bit of a disgrace. We showered in it, but I would not take a bath. It had been caulked to death (probably because it had been leaking around). The paint was peeling off of the walls. I believe for the price that we had paid, this should be in much better condition. Also the king size bed mattress was sagging in the middle. We did not sleep well. Although I have stayed in worse hotels, I feel that for the money we could probably do better.
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Date of stay: March 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
northern2000 wrote a review Oct 2007
Ottawa, Canada
3.0 of 5 bubbles
I took the Hull-Chelsea-Wakefield steam train to Wakefield, stayed overnight at the Alpengruss and took the steam train back to Hull the next morning. I had wanted to stay in a B&B, but all the B&Bs within walking distance of the train were full - one of them suggested the Alpengruss. It appears that the lodging owners in Wakefield help each other out with recommendations, as a couple of them recommended various others to me. This speaks of a nice professional relationship, and is reassuring to a visitor.

The Alpengruss is "rustic" but clean. It seems more like a ski lodge type of set-up, rather than a typical hotel. The walls in the room were exposed brick (1 wall), old dark wood panelling (two walls) and white drywall. There were lots of rooms available.

Here are the advantages as I saw them, and amenities:

-beautiful setting in the woods - surrounded by large, mature trees. Nice brick fire stove in the secluded back yard. Across from the front of the hotel are the steam train tracks, then the river, then the beautiful hills on the other side of the river.
-excellent location - a 1-min. walk from the end of the steam train line, and 1-15 minutes from the various restaurants, shops and cafes in the picturesque village of Wakefield.
-a restaurant on-site (which I did not try, as it turns out, so can't comment - but it was very busy (a good sign) and my travelling companion was told that they serve over 300 meals a day.
-telephone reservation was very easy, pleasant and efficient.
-on arrival (before normal check-in time) we spoke to the desk staff and the cleaner, and were able to leave our bags in the room even though it had not yet been cleaned - this helped us quite a bit. The cleaner was very nice (hi Helen!).
-each room on the upper floor has a nice balcony overlooking the trees and the road just beyond. You can hear a little decorative waterfall on the property. The stars at night are amazing!!!!! It's great to get out of the city.
-cable TV with remote control (about 2/3 of the channels are in French, as this is Quebec; the others are in English).
-pretty good price - our room with a single double bed was approx. C$75 for a night.
-the room and bathroom were very clean.
-bar soap and drinking glass included.
-towels and bathmat included.
-phone books.
-telephone.
-working bar fridge.
-spacious closet with real hangers that you can actually remove from the rod.
-the sheets, pillows, pillowcases, blanket and quilt seemed new and were clean.

Here are the drawbacks as I saw them, and the amenities that are NOT included:

-no elevator (not an issue for us but could be for others). There was just one easy flight of outdoor stairs to the rooms on the upper level, and there are several rooms on ground level as well.
-no deadbolt lock - only the type of lock where you push the doorknob and turn it. Not very secure!!
-no peep-hole on the door to see who's outside.
-the lock on the sliding door to the balcony did not work, but they did have a long piece of wood to put on the other side of the door to prevent it from opening more than a few inches.
-at 10:30 the next morning (1/2 hr before check-out), someone knocked loudly on the door - we called out "hello" from inside the room - someone outside said "no problem, we're just checking the rooms" ... I saw no reason to disturb guests 1/2 hr before checkout.
-the mattress sagged a bit and was not very comfortable. We could feel the coils inside. We slept poorly.
-the carpet was old but appeared clean.
-no blow-drier in room.
-no iron or ironing board in room.
-no shampoo or lotion in bathroom.
-no coffeemaker in room.
-the wooden headboard fell off the wall during the night, and dropped between the bed and the wall. Not on our heads, fortunately.

In all, the Alpengruss is in an excellent location and setting. It's old and rustic but clean. The mattress is not great. You'll have to bring your own shampoo. Good value for the money. I would go again if I couldn't find a B&B in town.
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Date of stay: September 2007
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesCheck-in / front desk
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from jeffm60
peterborough128 contributions35 helpful votes
Not sure there is a minimum check in age, I would just call the motel and ask.
Pleasureseakers wrote a tip Oct 2018
Ontario's Near North, Canada161 contributions74 helpful votes
4.0 of 5 bubbles
"Ask for room on the top floor which is the second floor,"
Read full review
charles g wrote a tip Oct 2018
Ottawa, Canada11 contributions2 helpful votes
4.0 of 5 bubbles
"walking distance to everything....enjoy"
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sarahnicol81 wrote a tip Dec 2016
Kingston, Canada11 contributions2 helpful votes
4.0 of 5 bubbles
"Request a room on the second floor. If booking in the winter, request a room with a fireplace for a more cozy experience."
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LAVERNE O wrote a tip Aug 2016
COBOURG7 contributions9 helpful votes
4.0 of 5 bubbles
"ask for a renovated room..."
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jeffm60 wrote a tip Jun 2016
peterborough128 contributions35 helpful votes
5.0 of 5 bubbles
"ask for a renovated room"
Read full review
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LOCATION
CanadaQuebecOutaouais RegionWakefield
NUMBER OF ROOMS
15
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Alpengruss Motel - Reviews & Photos

Frequently Asked Questions about Alpengruss Motel
Which popular attractions are close to Alpengruss Motel?
Nearby attractions include Wakefield Covered Bridge (0.9 km), Maison Fairbairn House (0.9 km), and Vorlage Ski Area (0.5 km).
What are some of the property amenities at Alpengruss Motel?
Some of the more popular amenities offered include free wifi, free parking, and a golf course.
Which room amenities are available at Alpengruss Motel?
Top room amenities include a refrigerator, a desk, and a fireplace.
Is parking available at Alpengruss Motel?
Yes, free parking is available to guests.
What are some restaurants close to Alpengruss Motel?
Conveniently located restaurants include The Village House, Le Hibou, and Muse.
Is Alpengruss Motel located near the city centre?
Yes, it is 0.9 km away from the centre of Wakefield.
Which languages are spoken by the staff at Alpengruss Motel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Alpengruss Motel?
Many travellers enjoy visiting Mackenzie King Estate (11.4 km) and Carbide Willson Ruins (12.4 km).
Is Alpengruss Motel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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