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152 McDougal Road, Fort Smith, Northwest Territories X0E 0P0 Canada
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About

#3 of 3 in Fort Smith
Location
Cleanliness
Service
Value
Pelican Rapids Inn & Conference centre is currently a 42 room full service facility with a restaurant, dining, gift store, lounge and night club which offers accommodation and associated amenities to local, regional, national and international tourist and travelers. For business travelers we offer a wide range of facilities such as 80 capacity and 30 capacity conference and meeting space, including all necessary conferencing equipment and security
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Family
23Reviews2Q+A2Room tips
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traveltheworld461 wrote a review Feb. 2020
Fort McMurray, Canada1252 contributions136 helpful votes
We stay at the Pelican Inn every year when we come for the women's hockey tournament. The hotel is well-run and very clean. The rooms are a bit older with very firm beds, but it is safe, clean, and comfortable. I have a feeling they separated us from the other guests as no one complained about our evening socialization. I thought this was a very smart move and made our stay that much more enjoyable. Thanks Pelican Inn for always welcoming us back with warm and comfortable rooms.
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Date of stay: January 2020
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joanna_loves_2_travel wrote a review Nov. 2018
Inuvik, Canada565 contributions87 helpful votes
+1
I stayed here for three nights while travelling for work. The room was outdated, furniture is old and the bed is hard. But they make up for the accommodations with excellent service. The front desk staff are friendly and helpful. Housekeeping had the room spotless and replenished coffee and brought fresh towels everyday. They also provide a continental breakfast that was very convenient. There is also a restaurant that serves a full breakfast for an extra charge. The food at the restaurant is quite good. I also liked that the hall to the rooms is locked at night and you need a room key to get near the rooms. I appreciated this extra bit of safety. The hotel has everything going for it but the rooms need to be updated. The website has photos of renovated rooms so maybe they are in the process of renovating. Overall I enjoyed my stay and will return.
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Date of stay: October 2018Trip type: Travelled
2 Helpful votes
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Response from Dana F, Manager at Pelican Rapids Inn
Responded Feb. 14, 2019
Thank you for your review! We are in the process of upgrading rooms. Next time you stay ask for one of our new king Suites, all new everything!!! I am glad we provided you with great service, I am proud of our staff for their hard work! Look forward to seeing you your next visit! Dana
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sunscreen5 wrote a review Oct. 2017
Edmonton, Canada111 contributions97 helpful votes
I used to stay at this hotel for work since 2005. I have stayed since 2010 and I returned to find the same furniture, bedspreads, etc. The room is dated, the in the room wouldn't work. I had to remove all the blankets from one bed and add to the other. I left a note about the heat and nothing. I then had to stay for an extra night and was told there was lots of space and was asked my room number. Then I was told I would have to check out and re-check in because someone else was in that room for my third night. I asked if they could just be put in the room where I was going to be assigned and the answer was no. I travel a lot to Fort Smith for work and I'm sorry I can't do this again.
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Date of stay: October 2017Trip type: Travelled
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Response from Dana F, Manager at Pelican Rapids Inn
Responded Oct. 13, 2017
Thank you for your comments, I sincerely apologize that your stay was not satisfactory. We have already made steps to improve and upgrade our rooms, we do realize they are dated and we are doing our best to fix that. This year we have currently completed 10 new suites on the first floor in the main building, these have all new furniture, fixtures and bedding. Please ask for one of these rooms for your next stay. I am unclear about the checking in and checking out misunderstanding, please give me the details in an email and send to:manager@pelicanrapidsinn.ca, so that I can follow up with the staff on shift and correct any training issues that need to be addressed. Thank you for your comments, I do hope you will come stay with us again so we can try to fix some of the concerns you pointed out. Kindest regards, Dana Fergusson Owner
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Susan C wrote a review Oct. 2017
Vancouver, Canada181 contributions44 helpful votes
The staff at this hotel are so friendly and accommodating. The hotel was very clean and our room was spacious. The breakfast included was sketchy as many early risers seemed to empty the fridge - so to speak. The restaurant which opens at 7:30am was a better bet, but not included in the price of the room.
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Date of stay: September 2017
Value
Service
Sleep Quality
Trip type: Travelled
Room Tip: Take your own pillow... very lumpy ones on the beds
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Response from Dana F, Manager at Pelican Rapids Inn
Responded Feb. 14, 2019
Thank you for your review! We are in the process of upgrading rooms. Next time you stay with us I hope your breakfast room experience is better, we have been working hard to make sure there is extra stock on hand for the not so early risers too! I am proud of our staff for their hard work, I am glad you found them friendly and helpful! Look forward to seeing you your next visit! Dana
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MLY62 wrote a review Aug. 2017
Toronto, Canada51 contributions14 helpful votes
The Pelican Rapids Inn is a clean basic motel in the centre of town. Good location and secure. Did not try the restaurant. Ample parking. Not much information at the Inn on events or things to see nearby.
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Date of stay: August 2017Trip type: Travelled
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Response from Dana F, Manager at Pelican Rapids Inn
Responded Feb. 14, 2019
Thank you for your review! We are in the process of upgrading rooms. Next time you stay ask for one of our new king Suites, all new everything!!! I am glad we provided you with great service, I am proud of our staff for their hard work! Look forward to seeing you your next visit! Dana
Read more
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LOCATION
CanadaNorthwest TerritoriesFort Smith
NUMBER OF ROOMS
41
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Frequently Asked Questions about Pelican Rapids Inn
Which popular attractions are close to Pelican Rapids Inn?
Nearby attractions include The Rusty Raven Gallery & Gift (0.2 km), Wood Buffalo National Park (0.1 km), and Rapids of the Drowned Hike (0.8 km).
What are some of the property amenities at Pelican Rapids Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Pelican Rapids Inn?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Pelican Rapids Inn?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pelican Rapids Inn?
Yes, free parking is available to guests.
What are some restaurants close to Pelican Rapids Inn?
Conveniently located restaurants include Berro's Pizzeria, Anna's Home Cooking, and Pelican Rapids Golf & Country Club.
Are any cleaning services offered at Pelican Rapids Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Pelican Rapids Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pelican Rapids Inn offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pelican Rapids Inn?
Many travellers enjoy visiting Fort Smith Mission Heritage Park (0.2 km).