160 Upper Ganges Road, Ganges, British Columbia V8K 2S2 Canada
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About
#1 of 2 hotels in Ganges
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Hastings House Country House Hotel is a boutique seaside resort, spa and gourmet restaurant on Salt Spring Island in British Columbia, Canada. The Sussex-style Manor House and eighteen unique guest rooms and suites, each with its own décor and history, are situated amid twenty-two acres of abundant gardens and grounds. All stays include a fresh cut flower bouquet from our gardens upon arrival, fresh house-made muffins delivered each morning, a full, made-to-order breakfast in the gourmet dining room from 8:00 to 10:00am, and complimentary shuttle service upon arrival and departure.
Featuring a relaxed ambience with stunning views over Ganges Harbour, Manor Dining offers a superb culinary experience and an impressive wine list. Swiss Executive Chef Marcel Kauer never fails to delight the palate while also providing a feast for the eyes with his exquisite presentations. A daily cocktail hour, the Seaside Social, and the A la Carte dinner menu are available seven days a week.
The hotel and restaurant are open mid-March through mid-November and closed for the winter season. Wellspring Spa is open year round.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Conference facilities
Banquet room
Parking
Wifi
Bar / lounge
Restaurant
Happy hour
Outdoor dining area
Wine / champagne
Meeting rooms
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Massage
Neck massage
Baggage storage
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Sun terrace
Doorperson
First aid kit
Umbrella
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Fireplace
Housekeeping
Private balcony
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Kitchenette
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Languages Spoken
English, French
Hotel links
Location
69Somewhat walkable
Grade: 69 out of 100
39Restaurantswithin 1 km
29Attractionswithin 1 km
160 Upper Ganges Road, Ganges, British Columbia V8K 2S2 Canada
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My wife and I stayed here two nights as part of a self-guided cycling trip we were on. When you first arrive, you aren't sure what this place is going to be like! It's on a large piece of land, with all kinds of different small "houses" that are the rooms. We stayed in the Hayloft room and it was spectacular! It had a sloped ceiling and a huge (tall) King bed that was the most comfortable bed we've ever slept in! Their bedding was high quality and you just felt like you were snuggled down into an amazing nest! Our breakfasts were included in our package and they were delicious. The dining room has a fantastic view of the Ganges Harbour and there is no bad table in there. We had one dinner here and it was AMAZING! The staff are all extremely professional and the atmosphere of the room was very quiet so very different from a lot of other loud/boisterous restaurants we are all used to going to. The food came out in a timely manner that was neither rushed nor delayed. It is by far the best meal we've had out in a long, long time. Can't say enough about the food/service here! They have many quiet and beautiful places outside to just sit and read or enjoy the scenery. They also have a bocci ball and crocket area! The staff was very helpful with regards to storing our bikes, and someone happily came in early the day we were leaving to get our bikes out of storage, as we had a very early ferry ride to our next island. If you are going to Salt Springs Island, do not miss staying at this Gem or at least dining there!…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
The hotel is in a perfect location with spectacular views . The staff were very helpful , polite and friendly , a delight to deal with . We had two amazing meals in the restaurant and cocktails on the terrace . The room was very spacious with every amenity. We can’t wait to go back .
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Aug 28, 2022
Hi Sandie: Thank you for your kind comments and I am pleased you enjoyed your stay. I will pass on your comments to my entire team. All the best and see you next year. Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really beautiful location, great views over the harbor and quaint pub like decor. Waitress was really sweet but not on top of it. However, for $150+ dollars food was not great. Shepphard's pie delivered cold, sent back and waited 20 minutes then when it came it was dry and poor quality while my husband ate his main course of cod, never got the bread we ordered so we cancelled it; dessert was ok but not for the price. Local wine was really good. I would not recommend it.
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Date of stay: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The Hastings is well-located relative to the downtown of Ganges. With many restaurants available, it's nice to be able to walk almost everywhere. And some of the best hikes are a short drive away. The grounds of the hotel are kept in very good condition, with a nice garden to tour. There are very good views of the harbour at multiple levels. Though the rooms are showing their age, they are kept very clean and they can be spacious. Some do provide a water view, though that view may be quite limited. You may wish to bring your own extension cord, as outlets won't be in the best locations, and there are no USB ports made available...so bear that in mind. Bring a good, long cord for you ipad. The wifi worked well for us. It would have been great to have the television in the living room rather than the bedroom. No complaints about the gas fireplace, as it provided the necessary 'warm up'. The restaurant served very good breakfasts, with chef specials providing some nice options. A bit stingy with the slices of toast, but I imagine they could bring more if needed. Waiters will expect a tip, which isn't included. Very good coffee. We did enjoy one quite expensive dinner, but did support the local restaurants afterwards - thank goodness they remain open, as the town itself shuts down pretty early. A very expensive stay, but then, you're on Salt Spring Island ! …
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Date of stay: June 2023Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I was very impressed with how helpful and friendly everyone was here. We felt valued and care for. Our room is beautiful. We stayed at the Meadow suite. A beautiful and delicious breakfast is included each morning. When we told our server we would like to share our breakfast, I really appreciate it when the chef takes the extra time and care to actually split the meal up in the kitchen, instead of just giving you an additional plate to split it ourselves. Ehat impresses me most was that the chef took the time to garnish each serving. It shows pride and care. We also went for spa and facial treatments and it was wonderful. Never felt so good and pampered. Will definitely return. I also had a surprise visit last night from the residence cat.
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Date of stay: June 2023Trip type: Travelled with family
Room Tip: Must go to Aunti Pasto, woodshed gourmet kitchen and Francis bakery.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Jul 30, 2023
Hello JLlorraines: Thank you for your comments and feedback and I am very pleased that you enjoyed your stay. My entire team strives to ensure each and every guest has a enjoyable and memorable experience, I will certainly pass on your wonderful comments to the entire Hastings House team and we all look forward to welcoming you back soon. Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband & I recently stayed one night at the Hastings House Hotel on Salt Spring Island. We have stayed at several Relais & Chateaux properties and were looking forward to trying one new to us. The property looked charming on the website so we were surprised, on arrival, to find it in its current condition. The Pros: 1) The view of the harbour from the main building (Manor House) was beautiful from the patio, dining room, and upstairs Manor House bedrooms. 2) Our room in the Manor House was clean and had lovely Frette towels. 3) The waiters in the dining room were excellent. 4) The breakfast special in the morning was very good. The cons: 1) It was lucky we had looked at the layout of the property on their website before arriving as no mini-tour was given at check-in. The Hotel consists of several separate buildings connected by stone paths and stairs. We found check-in very unfriendly as we were simply shown a map and told to "find our room down the pathway". Not at all welcoming! 2) As we walked to find our room, we noticed the infrastructure was in great need of maintenance (e.g., peeling roofs on the Manor House, gutters bursting with leaves and branches, flower gardens showing no recent care by a gardener, etc.). 3) There was no concierge in the main building (Manor House) to ask questions or get help which is quite unusual at a Relais & Chateaux property. Check-in, located at another building, closed at 8:00pm so that only left the waiters to address questions which is not their job. There may have been an employee somewhere on the property in the evening but we never saw or heard them. 4) Cocktails on the patio were fine. Dinner in the dining room, however, was at best - fair. This was another real surprise as we had previously found food at other Relais & Chateaux restaurants outstanding. The wait staff did their best to 'talk up the food' but taste is always the final judge! Final Conclusion: The Hastings House Hotel has great potential if the current/future owners were to infuse a healthy amount of cash and tender care to refurbish the property's infrastructure (e.g., Manor House roofs, gutters, peeling paint, and flower garden), oversee better quality control of the dinner menu, and hire more employees to assist guests' needs. If this is completed, we would happily return for another stay. Until then, we will enjoy visiting our other favourite hotels in BC.…
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Date of stay: May 2023Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Jun 9, 2023
Hello Mrs. Montgomery: Thank you for your feedback regarding your recent stay, I am pleased that you enjoyed many aspects of your stay and we are always trying to improve on our service levels. We are constantly doing major upgrades to our 22 acre heritage property including new roofs, exterior painting, exclusive beds and linens, guest washrooms, pathways and grounds and gardens. Our concierge and front desk team is located in our main lobby and are available to all guests from 8am to 8pm with on call 24 hour service. We pride ourselves with attentive and personal service, and I apologize that we did not meet your expectations. I have addressed your concerns with our team and again appreciate your comments. We look forward to you hosting your next stay on beautiful Salt Spring Island. Regards Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely to be pampered at this idyllic hotel just a few minutes walk from the laid-back town of Ganges on Salt Spring Island. Staff are all welcoming and helpful. Breakfasts created by the chef were outstanding. Room provided with Nespresso machine so we enjoyed espresso in our room as well as a kettle for tea, and a fridge . We were welcomed to celebrate a significant wedding anniversary with a bottle of chilled Pinot Gris from a local island winery. Much appreciated. It's a pleasure to be in welcoming surroundings but in individual cottages, or shared cottages. We didn't hear our neighbours. The spa treatment massage and facial after a day of hiking was excellent.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Apr 16, 2023
Hello KMN501: Many thanks for your wonderful comments. We are all pleased you enjoyed your stay and the unique and personal experience and service that Hastings House and Salt Spring Island offers. I look forward to your next visit. Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Salt Spring Island is a real treasure--and the Hastings House is a lovely base from which to explore it. The grounds are beautiful, our room was spacious and well-equipped, the restaurant was excellent and--most of all--the staff were superb. The reception staff, housekeepers, restaurant waitstaff and gardeners all went out of their way to make us feel welcome. They all seemed to have a genuine pride in the property and all seemed genuinely happy to tell us about the features and history of the place. Our room was one of the hillside suites, with a private balcony that had a commanding view over Ganges Harbour, a comfortable bed and a spacious, well-equipped bath. If you have any trouble navigating steps and stairs, one of the accommodations on the lower part of the property might be more suitable. Dinner and breakfast were both excellent. The breakfast chef does wonderfully creative things with eggs and at dinner the wine list has some fine Salt Spring Island and Okanagan choices. It's an easy walk into Ganges village, which is good since parking in Ganges can be difficult. The island is a lovely place. I highly recommend Ruckle Provincial Park, which has scenic trails and great views of the Gulf Islands. And Garry Oaks Winery is worth a visit (great pinot noir!). And closer to home, the hotel's gardens are a delight to stroll through. We'll be back as soon as we can.…
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Sep 18, 2022
Hello Dean W. Thank you for your wonderful comments and I am so pleased you enjoyed your stay and Salt Spring Island. All the best and hope to see you soon. Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coming here as part of a biking tour, we were totally charmed. This is deservedly a Relais & Chateau property, with charming cottages and suites for a small number of guests, situated at the edge of the marina, a stone's throw from the tiny town of Ganges on Salt Spring Island. It felt like old England or perhaps southern France: We stayed in the Post Cottage, which reminded us of Jemima Puddleduck: half-timbered, with a standing (electric) heating stove, the cottage set in the midst of a lovely garden. Breakfasts and dinners at the Hastings House manor restaurant were superb, by far the best food we had in the Vancouver islands, with excellent preparation of extremely fresh scallop and halibut; interesting breakfast eggs drizzled with pesto -- in short, high level food in the middle of almost nowhere. The staff was efficient, unfailingly pleasant, and down to earth.…
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Date of stay: July 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Aug 28, 2022
Hello a3243: I am very pleased that you and your tour group enjoyed our property and all that it has to offer. We strive to ensure that every guest has a postive and enjoyable experience. I will certainly pass on your comments to my entire team. Warm regards. Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not at all a bad place. Some shortcomings in the service for the price, for sure. It’s now 7 pm, have been out of the room for 6 hours. Returned, and room was not made up. I called the front desk. No help. I’d understand, as I had the do not disturb sign up until 1 pm. Thing is, though, that the room instructions inside the room specifically say that they’ll make up the room if the sign is gone before 230. If true, exceptional service. In the breach, though? Sigh. View is nice though. Food is better than ok although very expensive Went to talk to a front desk clerk earlier about a day on the town. . Wife said ‘that’s the not nice one; was hoping for a different one’. So I guess that’s that. Some things great. Other things less than….
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alan Lawley, General Manager at Hastings House Country House Hotel
Responded Sep 18, 2022
Hello JCZ7: Thank you for your feedback and please accept my apology regarding your recent stay. We strive to exceed guest expectations in our service and communications. I have reviewed your comments with my team to ensure that the error does not occur again. All the best and we look forward to your visit next season. Regards. Alan Lawley General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$443 - US$506 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hastings hotel saltspring island
LOCATION
CanadaBritish ColumbiaSalt Spring IslandGanges
NUMBER OF ROOMS
18
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Frequently Asked Questions about Hastings House Country House Hotel
Which popular attractions are close to Hastings House Country House Hotel?
Nearby attractions include Salt Spring Island's Saturday Market (0.9 km), Ganges Inner Harbour (0.8 km), and Jill Louise Campbell Fine Art Gallery (0.7 km).
What are some of the property amenities at Hastings House Country House Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hastings House Country House Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hastings House Country House Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hastings House Country House Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Hastings House Country House Hotel?
Conveniently located restaurants include Tree-House Cafe, Restaurant House Piccolo, and Barb's Bakery & Bistro.
Does Hastings House Country House Hotel have an airport shuttle?
Yes, Hastings House Country House Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hastings House Country House Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hastings House Country House Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hastings House Country House Hotel?
The staff speaks multiple languages, including English and French.