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Holiday Inn London - Heathrow T5

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Holiday Inn London - Heathrow T5
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370 Reviews from our TripAdvisor Community

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Showing 357: English reviews
North Yorkshire, United Kingdom
Reviewed yesterday NEWvia mobile

Sorry this is late but we would like to thank all staff on duty 31st Dec/1st Jan '17. After severe delays because of poor weather at Heathrow, we were accommodated by BA at your hotel. All so kind, professional and helpful - very good natured too considering the time of year and the hectic time you'd had yourselves! Much appreciated...

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1Thank Francopphile
Reviewed 1 week ago

Can't miss the constant traffic in the sky overhead, but interesting and not noisy. Obviously primarily an airport hotel, but we were just visiting Windsor- for this purpose too, it was a good experience in all respects

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Thank jdboyd
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear jdboyd, Thank you for sharing such a kind review and for the title you gave it – we could not have asked for a greater compliment. Everyone at the hotel looks forward to welcoming you back on many more occasions. With best regards, Hossam Hussein General Manager

East Horsley, United Kingdom
Reviewed 3 weeks ago via mobile

4 Stars S ervice on check-in and arrival experience Excellent - The underground car parking is extremely convenient as it leads straight in to the hotel. The receptionist was polite and helpful and check-in was hassle free. E verything in working order Good - All appliances worked as expected however the tiny ironing board and steamless iron were virtually useless....

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Thank Elliot R
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Elliot R, Thank you for placing your review on tripadvisor and for sharing your comments. I was delighted to read you enjoyed your stay and I know the team will be very pleased as well. I do hope we have the pleasure of welcoming back in the near future and until then, wish you pleasant travels. Kind regards Hossam...

Leicester, United Kingdom
Reviewed 4 weeks ago via mobile

This is a really pleasant hotel. We only stayed one night so didn't use the restaurant. You drive in to an underground parking garage from where the lift goes to the reception. Bear in mind that lights in garage go out after a few minutes and are not reactivated by movement, only if a new car enters. The reception lady...

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1Thank IceStar1919
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear IceStar1919, Thank you for sharing such a kind review and for the title you gave it – we could not have asked for a greater compliment. I can ensure you that I will share your kind comments with housekeeping team and the rest of the hotel team Everyone at the hotel looks forward to welcoming you back on many...

Moskva
Reviewed 12 December 2016 via mobile

So, I wrote a review and decided to improve on it. I like this place. It is clean!!! The rooms aren't falling apart! The staff are friendly and helpful! Great value, pretty rooms, they even have a nice manager - hey ... are you sure this is a Heathrow Hotel?

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2Thank Slavomir B
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Slavomir B, Thank you for your fantastic review of your time at The Holiday Inn London-Heathrow T5 I am thrilled to read that you had a wonderful experience with us and were able to enjoy all aspects of the Hotel from the comfortable rooms & friendly service . We take pride in our service and attention to detail and...

Hull City Of Culture
Reviewed 9 December 2016 via mobile

Friendly staff throughout and a relaxed stay. Bedroom was spacious and as with the rest of the hotel had a modern feel to it with the decor although not the most luxurious of Holiday Inns and I felt it fell between a Holiday Inn and Holiday Express but the price reflected this so no complaints. Evening menu was limited so...

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Thank MarkySparkyYorkshire
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear MarkySarkyYorkshire, Thank you for taking the time to review your stay with us at the Holiday Inn London - Heathrow T5. We are happy to know that you liked our rooms and we certainly appreciate your nice feedback on our staff. I do hope that you will return to the hotel and I look forward to welcoming you back....

Reviewed 29 November 2016 via mobile

Dorota was brilliant. When I arrived she first asked "how was your trip?" It is those little things that do it. All the rest of the service was very good as well. Restaurant has a very good curry, bar has a good Guinness and is not expensive. I definitely recommend this hotel. CVS

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2Thank Chris v
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Chris V, Thank you for sharing such a kind review and for the title you gave it – we could not have asked for a greater compliment. I can ensure you that I will share your kind comments with Dorota and the rest of the team Everyone at the hotel looks forward to welcoming you back on many more...

Derby, United Kingdom
Reviewed 29 November 2016

Not bad for the price and location. Rooms are clean, tidy and functional if not glamorous. Bar and breakfast area is clean with the usual range of food and drink. Main issue was with the heat of the room. Could not get air conditioning to cool, and cannot open the windows as they are locked shut. No curtains on the...

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Thank PaulB1985
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear PaulB1985, Thank you for taking the time to review the hotel following your recent visit at the Holiday Inn London – Heathrow T5. I am glad to read your positive feedback on the cleanliness of the hotel facilities and the room. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making...

Llantilio Crossenny, United Kingdom
Reviewed 13 November 2016 via mobile

This was my first visit here and pleased with some aspects but not with others. I used to use the Holiday Inn on Bath Road opposite T3 and found this a good hotel. The T5 hotel is much smaller and it shows. However on the up side, getting to T5 takes far less time, which is one of the reasons...

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1Thank Steve522014
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Steve522014, Thank you for sharing your lovely kind review following your visit to The Holiday Inn London-Heathrow T5 Thank you also for the detailed description of the facilities and the service provided, I am sure other travelers reading your review would appreciate the details description. Once again thank you for taking the time to leave the review and I...

Reviewed 11 November 2016 via mobile

Flying from T5 so needed a room the night before. Shuttle bus is £9 rtn to terminal every 30 mins, xx11 and xx41 from hotel currently. Room experience was good and fine for me or a couple. Very clean and looks like new. Security on lifts and staff very good. What's not to like. Will be back again.

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2Thank Michaelphil
H H, General Manager at Holiday Inn London - Heathrow T5, responded to this review

Dear Michaelphil, Thank you for your fantastic review of your time at The Holiday Inn London-Heathrow T5 I am thrilled to read that you had a wonderful experience with us and were able to enjoy all aspects of the Hotel from the comfortable rooms & friendly service . We take pride in our service and attention to detail and I...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The perfect location to stay whether you're working or travelling for fun. Centrally located in the historic village of Colnbrook and Poyle, it is ideally situated for business travel with fabulous links direct to the A4, and motorway network of M4 and M25. Historic Windsor is a short drive away and has magnificent attractions such as Windsor Castle, Windsor Great Park and Eton river side. For a fun day out Thorpe Park Resort and Theme Park - you can be there in 20 minutes. ... more   less 

Additional Information about Holiday Inn London - Heathrow T5

Address: Old Bath Road, Colnbrook, Slough SL3 0PH, England
Region: United Kingdom > England > Berkshire > Slough > Colnbrook
Price Range: $96 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Heathrow T5 4*
Number of rooms: 119
Reservation Options:
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Also Known As:
Arora Park Slough
Arora Park Hotel Slough
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow T5 staff and other travellers.
12 questions
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Toowoomba
over a year ago
Aurora, Ohio
Essex, United Kingdom

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Questions? Get answers from Holiday Inn London - Heathrow T5 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the 1st floor overlooking a busy road and we heard nothing through the windows .”
 of 5 bubbles mm3pts, 20 Oct 2016 | Read review
“Ensure you request a no smoking room this is your preference.”
 of 5 bubbles lesleyd, 24 Sep 2016 | Read review
“IF 2 people choose twin room beds are otherwise narrow”
 of 5 bubbles nissefalk, 25 Aug 2016 | Read review
“Top Floor Room”
 of 5 bubbles peterw663, 19 Aug 2016 | Read review
“End End of corridor are larger Rooms. Only need regular Wifi. Park close to exit to limit carrying luggage.”
 of 5 bubbles timbanks150, 18 Aug 2016 | Read review
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