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Balcony Guesthouse

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Traveller (36)
Room & Suite (5)
Dining (4)
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Overview
  • Excellent19%
  • Very good38%
  • Average20%
  • Poor8%
  • Terrible15%
Travellers talk about
“the owner”(18 reviews)
“the river”(16 reviews)
“cold beer”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Rooms
Restaurant
Rooftop Bar
Multilingual Staff
All hotel details
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Reviews (173)
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30
44
27
11
21
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All reviewsthe ownerthe rivercold beerin towncheap foodcurriesbrush your teethrooms are very basicbig roommosquito netdon't expect too muchlocal marketprivate roomcouple of nightssen monoromwestern foodstung treng
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1 - 5 of 133 reviews
Reviewed April 9, 2018 via mobile

Great view , probably cheap rooms I didn't check but I didn't see Air Conditioning . Food was cheap but average they didn't have what we ordered after looking at the menu for 10 minutes the server told us when we ordered. ☹️ So we...More

Thank Shawn M
Response from Ngoem P, Owner at Balcony GuesthouseResponded April 10, 2018

Thank you for your review

Reviewed March 23, 2018 via mobile

Beautiful Sunsets and Quiet location. Staff were excellent! The lady who worked there (from Sen monoron is a real asset). Really lovely location to see the Mekong especially with the sunset. Regarding the price I believe it's really great value for money, the stay was...More

Thank sebsonamission
Response from Ngoem P, Owner at Balcony GuesthouseResponded March 24, 2018

Thank you for a review.

Reviewed March 12, 2018 via mobile

We stayed here for 4 nights - 3 in a private double room, and 1 night in a dorm. The double room was pretty comfortable, with a big bed and mosquito net (with no holes!) hanging from the ceiling. The shared bathroom was downstairs, but...More

Thank George N
Response from Ngoem P, Owner at Balcony GuesthouseResponded March 14, 2018

Thank you for your review. Thanks again for been stayed with us.

Reviewed February 13, 2018 via mobile

I was a bit disappointed by my double bed room, it was a comfortable bed and a big room but had it flaws. The mosquito net clearly isn’t meant for a double bed so barely fit over it and had large holes in it. The...More

Thank Oliver B
Response from Ngoem P, Owner at Balcony GuesthouseResponded March 14, 2018

We are sorry, about you disappointed. But we had 3 showers not only one. Thanks.

Reviewed December 24, 2017 via mobile

Although we got a booking confirmation via booking.com, on arrival the staff informed us they were overbooked. Not a super big deal, as this happens sometimes, but the staff was not really friendly nor was their attitude apologetic in any way. They did "fix" the...More

Thank JVDP156
Response from Ngoem P, Owner at Balcony GuesthouseResponded December 25, 2017

Thank you for taking you time give us you feedback.we are sorry, about my staff some of them are training learning the job. We sometime had a problem with a booking system. Hope you understand.

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free Parking
Hotel Amenities
Multilingual Staff
Breakfast Available
Free Parking
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$5 - US$15 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
Details
Price range
US$5 - US$15 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms
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Traveller (36)
Room & Suite (5)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Annemarie v
April 11, 2017|
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Response from franck421421 | Property representative |
hello where did you book ? booking, agoda, airb&b ? thanks
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Google Translation
Room Tips
"Check your room smoking/non-smoking rooms..."
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"Just don't ever go there, that is my good recommendation"
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"Ones in other guest houses..."
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"Room number three has a private bathroom."
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