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Camrose Resort Casino Hotel

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3201 48 Ave, Camrose, Alberta T4V 0K9 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (50)
Room & Suite (45)
Dining (11)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in Camrose
Location
Cleanliness
Service
Value
Travellers' Choice
With the Camrose Resort Casino Hotel, the entertainment is steps away whether guests are in the mood for casino fun or need banquet space for an exquisite event. Being the leading full service hotel in Camrose they match top of the line accommodations with entertainment options for everyone. Enjoy live entertainment, so guests never have to go far (or even leave the hotel) for a night to remember. Banquet facilities are available for special events, a favorite for weddings, birthdays and corporate meetings. With a pool and waterslide on site as well, it is ideal for family vacations and promises a great time for all ages. However, guests who want to explore beyond the walls of the facility will find downtown shopping and dinner theatre options just a few kilometers away. Whether travelers prefer a game of golf to complement their trip or checking out the local attractions, simply ask a helpful staff member for tips and recommendations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
792Reviews2Q+A100Room tips
Traveller rating
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  • 46
  • 22
  • 22
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Popular mentions
KP wrote a review Oct. 2021
1 contribution
I have never made a review about a hotel/restaurant or anything before, but I felt that I needed to speak out about our stay. Coming from out of town, and needing to get into our room early we requested an early check-in. We decided to call ahead when we were a half-hour away to make sure we could get in early and we were then informed that their computer was down and they had no idea if our room was ready or not. We were told to call again, or just wait and show up at 4:00 pm which is the standard check-in time. We called again when we got into town and were told that the system was still down. So we drove around to kill time and showed up at 4:00, and were told that our room still wasnt ready. We waited inside the lobby with our small baby who really needed to nap, and saw two other guests who also requested an early check-in being given the same song and dance. The receptionist told us that this has happened to them before when their computer system was down. We finally got into our room and were getting unpacked when a hotel staff member unlocked our door and walked in on us, thankfully the baby wasnt sleeping yet. We then decided to watch TV, but the TV didnt work. I went to the front desk to ask about the hot breakfast advertised on their website as a part of the package deal, to which I was told we got a container of yogurt and a muffin out of their fridge. When I asked about the hot breakfast advertised they said "we havent been able to sort that out yet because of covid." I would be completely understanding of, if covid was a new thing, but it's been almost two years... that's more than enough time to at least make a note on your website! We were woken up by very loud, very intoxicated guests staying in the room next to us from 1:00-2:00 in the morning. They proceeded to be loud and obnoxious until we called the front desk and made complaints. It's unfortunate that this stay was one bad thing after another. The positive was that the meal we ordered from the casino pub was excellent, and the bed was very comfortable.
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Date of stay: October 2021Trip type: Travelled with family
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Response from Camrose Resort Casino, Owner at Camrose Resort Casino Hotel
Responded 3 weeks ago
Hello, Thank you so much for your feedback. I appreciate you letting me know about your experience so that we are able to improve our guest's experience. I have spoken to the agents regarding not trying to get you in to your room earlier. The communication between the front desk and housekeeping was not what we typically see. I have also spoken to our Sales and Marketing Manager regarding our website and are looking at making adjustments with the current information provided. I am unsure of who or why your room was entered by a staff member, typically staff knock first, but there may have been a delay with our system being down and working again, in regards to your room being no longer vacant at the time it was entered. Please accept our sincere apologies for the startle. We're also working with our housekeeping staff to ensure that tv's are operating properly so there are no issues upon guest check-in, we appreciate you mentioning this. If you wish to speak to myself directly, please do not hesitate to contact me directly at frontdeskmanager@camroseresortcasino.com and I will be more than happy to assist you. Thank you kindly for all your feedback and we will certainly be looking into where we can possibly make some improvements. Sincerely, Corrina Robbins Front Desk Manager
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jabsr2016 wrote a review Oct. 2021
Saskatoon, Canada36 contributions2 helpful votes
Hotel parking is 100 yard walk, Completely no privacy with check in. Room was comfort enough, however no maid service what's so ever. NO food service, another 100 plus yard walk to the casino restaurant.
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: Be prepared to walk a lot.
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Response from Camrose Resort Casino, Owner at Camrose Resort Casino Hotel
Responded Oct. 4, 2021
Good day, I'm sorry to hear that your experience did not meet expectations! We do have various parking locations throughout the property, with the main hotel parking lot being on the east side, just outside the hotel side exit. Our front desk is located within the lobby and our staff do a terrific job at keeping private information just that, during the check-in process; especially if there is more than 1 person/family in the lobby. I'm so sorry that you did not seem to receive housekeeping services, especially since we have returned to daily cleanings for all guests, not just those checking out. Also mentioned was food service; our kitchen does currently close at 9pm daily, but room service has always been an option. I'd like to hear more about your experience specifically and encourage you to reach out to me directly at fdsupervisor@camroseresortcasino.com with more details. I look forward to hearing from you and I can take a look into matters necessary to ensure the best possible guest experience. Thank you, Amanda
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Mel -T wrote a review Sep. 2021
2 contributions
We visited this hotel as a family with our dog. The rooms are clean and stylish. The staff is pleasant and competent. We were given vouches we could use for our breakfast or toward room service. The room service food was good and well priced. My dog was welcomed and given a gift bag with a bowl, poop bags, chew toy and treats. There is a nice pool with a waterslide my kids love. There are also lots of grassy areas near the hotel for walking my dog. Just the right place for our family to stay.
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Date of stay: September 2021
Value
Location
Service
Room Tip: Our room was on the main floor near an exit making it easier to take our dog outside.
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Val P wrote a review Sep. 2021
1 contribution
Had a girls weekend with my sister and mom 4 days...super hotel. Very dog friendly...clean,vouchers for food, plenty of places to walk dogs. Casino is attached has a wheelchair if needed. Great staff both at casino and hotel. They accommodate seniors and dogs and kids. SUPER PLACE.. have been there more than once and will always come back...dog park not far away if you want one..Tim's is like 3 min away but they have coffee In the room and lobby. Definitely a place to stay for the gambler or a fun weekend away....
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Date of stay: September 2021Trip type: Travelled with family
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Response from Camrose Resort Casino, Owner at Camrose Resort Casino Hotel
Responded Sep. 13, 2021
Thank you so much for your review! We're delighted to hear that your girls weekend was a success, and we hope to see you ladies again soon!
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oknopf wrote a review Aug. 2021
Edmonton, Canada1 contribution
This hotel has slipped in it overall experience it needs to spend time and efforts on the pool area and staff training. It also needs to return to its hot breakfast vs a poor brown bag breakfast the common excuse of due to Covid is getting a little lame
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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PRICE RANGE
US$62 - US$119 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaCamrose
NUMBER OF ROOMS
111
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Frequently Asked Questions about Camrose Resort Casino Hotel
Which popular attractions are close to Camrose Resort Casino Hotel?
Nearby attractions include The Bailey Theatre (2.8 km), Camrose and District Centennial Museum (3.0 km), and Camrose Heritage Railway Station Museum (2.2 km).
What are some of the property amenities at Camrose Resort Casino Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Camrose Resort Casino Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Camrose Resort Casino Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Camrose Resort Casino Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Camrose Resort Casino Hotel?
Conveniently located restaurants include Skyway Restaurant, Pan Flame, and The Lefse House.
Are there opportunities to exercise at Camrose Resort Casino Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Camrose Resort Casino Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Camrose Resort Casino Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Camrose Resort Casino Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Camrose Resort Casino Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.