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BEST WESTERN Pontypool Metro Hotel

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN Pontypool Metro Hotel
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333 Reviews from our TripAdvisor Community

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Showing 328: English reviews
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Basingstoke, United Kingdom
Reviewed 3 days ago NEW

Stayed here for 2 nights on business. On arrival was greeted by the very friendly staff, who made it seem nothing was to big or small to ask them! The rooms are finished to a high level, very clean and comfortable. Even though you are near the A4042 the road noise is kept to a minimum. They offer a small...

Thank 402kelvin
Reviewed 6 days ago NEW

Review collected in partnership with Best Western GB
Thank Janet T
Bugbrooke, United Kingdom
Reviewed 1 week ago via mobile

After a rotten start with my company card not being accepted as a deposit (own fault not the hotels) I had a really nice stay here. I was in 202 which was really comfortable and has everything you need in a hotel. The shower was really powerful and kept its temperature well. The bed was really comfy and my room...

Thank NathonFreezer1984
Brighton, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Best Western GB
Thank 522tonyn
Blackpool, United Kingdom
Reviewed 2 weeks ago via mobile

I travel to this area for work purposes and I honestly would not stay anywhere else. The hotel is a small and clean hotel. The staff are amazing here and that is why I keep coming back. Extremely attentive, polite and helpful. They are always happy to help and constantly have a smile. The rooms are of a standard size....

Thank lstephenson338
Swansea, United Kingdom
Reviewed 2 weeks ago via mobile

Had a lovely stay at the great western .staff were lovely .Only thing was i asked for a ground floor room but got one on second floor .no lift i booked on internet didn't make a fuss should had said somthing .only other downfall was the room we had was small .It was really clean and had everything we needed...

Thank 6349lul9436
Mold, United Kingdom
Reviewed 21 March 2017

Great little friendly hotel, lovely rooms and simple lovely facilities like a mini starbucks on site...breakfast is fine good choice..lovely coffee... Good location for us..to access local area to see family ..would happily stay again

Review collected in partnership with Best Western
Thank 832carlym
Bolton, United Kingdom
Reviewed 18 March 2017

Lovely staff, clean rooms, everything you need. Just an overnight stay for us. You can get a drink or a coffee in the bar/reception area and there is plenty of places where you can get a bite to eat nearby. All in all a lovely stay would definitely stay again

Thank Diana M
Reviewed 8 March 2017 via mobile

I stayed here to meet up with my business partner to catch up with some work. Hotel was easy to find with loads of parking. Rooms were really large, new looking with comfortable beds and excellent tea tray etc. Room even had an armchair and a little sofa. Immaculately clean with nice toiletries. Bath was tiny. You need to be...

Thank Judy R
Cwmbran, United Kingdom
Reviewed 3 March 2017

The rooms are very spacious and have a great design to them. The bathroom is very nicely laid out. It was clean, and the tea and coffe making facilities had more options than usual hotels. Comfortable bed. Two sets of pillows two slightly harder than the others. Staff are very helpful polite and conversational. One tip would be in regards...

Thank Matthew James H

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Room/Suite (7)
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07/05/2017 08/05/2017
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  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more   less 

Additional Information about BEST WESTERN Pontypool Metro Hotel

Address: Lower Mill Field | Gwent, Pontypool NP4 0XB, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range: $75 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pontypool Metro Hotel 3*
Number of rooms: 53
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pontypool Metro Hotel staff and other travellers.
1 question
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Oldham, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Pontypool Metro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 rooms both good.”
C1080TXdianam, 18 Mar 2017 | Read review
“Get a room on the car park side, furthest away from the reception area”
Awislon, 16 Nov 2016 | Read review
“Ask for a room overlooking the car park as there's a busy road at the front”
mktony, 7 Nov 2016 | Read review
“Had room facing car park no noise”
V3853UVmarkb, 1 Nov 2016 | Read review
“Request room not backing onto road - however these are still perfectly ok”
lynharding2016, 14 Oct 2016 | Read review
5 of 5
US$55* /night
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Prices are for 1 room, 2 adults
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