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BEST WESTERN Pontypool Metro Hotel

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327 Reviews from our TripAdvisor Community

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Showing 322: English reviews
Ascot, United Kingdom
Reviewed 28 September 2016

Stayed for 2 nights, asked for a quiet room which it was, amenities as you would expect. Staff helpful and friendly. Room clean and a good shower. Basic food available if you require it or there is a Kentucky and a McDonalds next door. Pub at other side of roundabout

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Helpful?
Thank keithkilvo1
Gravesend, United Kingdom
Reviewed 27 September 2016

Stayed here recently for a short weekend and would thoroughly recommend this hotel. At check in the lady was extremely pleasant and welcoming. Asked if we had stayed before and gave us a full rendition of the hotel and its amenities. The rooms are very comfortable with tea making facilities, open fronted wardrobes including a plasma TV. The bathroom is...

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Thank AT6Texan
Reviewed 21 September 2016 via mobile

Beds are big and comfy, the tv actually works instead of two channels like in most hotels! There is a bar/ Coffey area by the reception which is reasonably priced for a hotel, meals served at certain times. Friendly staff, rooms are quite well sound proofed even if you are in a room by the main road, the shower is...

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Thank Mitchell F
wisbech
Reviewed 13 September 2016

Very nice place to stay for the weekend it was clean, very friendly, comfy and very good value for money. stayed to go to show in Cardiff and was fantastic base to stay. Very good location nice and quiet. Staff were so helpful and friendly made to feel very welcome.

Review collected in partnership with Best Western GB
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Thank leighdwisbech
Telford, United Kingdom
Reviewed 12 September 2016

We always stay at Metro Pontypool when visiting family in Cwmbran. Clean, concise rooms at a sensible price. Staff are always helpfull and courteous. Buffet breakfast are very good expevially if you need to get away on time.

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Thank Gerald1951
Reviewed 11 September 2016

Review collected in partnership with Best Western GB
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Thank margaretp808
London, United Kingdom
Reviewed 11 September 2016

I stay at this place regularly and is my preferred choice if I have to stay in that area.This is because of the staff. They are helpful and welcoming. Rooms are clean and well maintained. Overall, good value for money.

Review collected in partnership with Best Western GB
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Thank chandraag
Manchester, United Kingdom
Reviewed 5 September 2016

We arrived at 12 noon and booking in is at 2 pm. The allocated room was not ready but a run upstairs (by the one of the Jill Friday's) to see the maid, found a room that was ready. We were promptly transferred and duly retired upstairs. All this with a smile and no effort. We returned in the evening...

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Thank Peter H
Reviewed 5 September 2016 via mobile

We booked a family room which ticked all the boxes. Bed was comfy had a bath and shower. Room was clean. A lot of our relatives stayed as it was my grandparents wake and they all feel the same. The staff were lovely and on the Saturday evening we took up the whole bar area. We were made to feel...

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Thank amtuttifrutti
Reviewed 4 September 2016 via mobile

Our large family descended upon this relatively small hotel this weekend and the staff really helped to make our stay special :-) We occupied several rooms and then had our local family join us in the bar/lounge one evening and found that nothing was too much trouble for these lovely ladies! They even helped to entertain some of our younger...

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Thank Becky M

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. ... more   less 

Additional Information about BEST WESTERN Pontypool Metro Hotel

Address: Lower Mill Field | Gwent, Pontypool NP4 0XB, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Price Range: $72 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Pontypool Metro Hotel 3*
Number of rooms: 53
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pontypool Metro Hotel staff and other travellers.
1 question
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Oldham, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Pontypool Metro Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had 2 rooms both good.”
 of 5 bubbles C1080TXdianam, 18 Mar 2017 | Read review
“Get a room on the car park side, furthest away from the reception area”
 of 5 bubbles Awislon, 16 Nov 2016 | Read review
“Ask for a room overlooking the car park as there's a busy road at the front”
 of 5 bubbles mktony, 7 Nov 2016 | Read review
“Had room facing car park no noise”
 of 5 bubbles V3853UVmarkb, 1 Nov 2016 | Read review
“Request room not backing onto road - however these are still perfectly ok”
 of 5 bubbles lynharding2016, 14 Oct 2016 | Read review
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