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Phong Lan Hotel

PricelineUS$23*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Phong Lan Hotel
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59 Reviews from our TripAdvisor Community

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Showing 41: English reviews
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London, United Kingdom
Reviewed 3 weeks ago via mobile

The hotel was very basic but met our needs as we were only staying for one night. I'm not usually one to comment on towel quality but these were the most awful towels I have ever used - tiny, paper thin and incredibly rough. I would recommend using your own towels in this hotel. Check out was slow and the...

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Helpful?
Thank JC1447
Plano, Texas
Reviewed 4 weeks ago

However, the staff's English isn't very good (even though most of their customers are foreigners), and my room wasn't cleaned once during my 4 night stay. My laundry was also lost by the hotel. The owner said some of my clothing was mixed up with another's, but that guest had already checked out. The value of the lost clothing was...

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Thank Daniko8
Alice Springs, Australia
Reviewed 18 April 2017 via mobile

We stayed in a triple room on the top floor. The room had balcony with beautiful views over the harbour. The bed was really comfortable, really hot water and good Wi-Fi signal. It is central to everything in town. The manager was great very friendly and helpful.

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Thank TLL1979
Cheltenham, United Kingdom
Reviewed 31 March 2017 via mobile

This hotel is close to the Hoang Long office, so we walked in without a booking after being dropped off from a transfer from Hanoi. We were offered two rooms, one at the front facing the harbour and one at the rear. The former was bright, modern and clean, the latter smelt of damp. We chose the front facing room...

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Thank drwols
Hanoi, Vietnam
Reviewed 1 March 2017

The hotel is fine, clean and cheap but we booked a 1-day tour to halong bay from our hotel. It was from Phong Lan Travel Agency. A friend and me had our daybags with money with us and as we went on monkey island, they stole our money out of our bags. I contacted the hotel and he ensured me...

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Thank MaKn_Travels
Reviewed 3 January 2017 via mobile

We spent a couple of nights in here. Fourth floor with a nice view over the bay from the window and the decent balcony. We also booked a day trip to Lan ha bay with them for a good bargain (15$) and it turned out to be super nice. Scooters for rent (4$). The landlord is very helpful and kind....

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1Thank Victor B
Manchester, United Kingdom
Reviewed 8 October 2016 via mobile

Stayed here 4 nights inbetween trips to the bay. Rooms are comfortable enough and good value too. Nice views from private balcony, minibar and AC etc. Owner got us on a great trip to the bay, half the time was just 4 of us staying on the boat in 2 separate rooms, other half spent just on our own private...

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Thank Ryan C
Essex
Reviewed 9 September 2016 via mobile

We had no booking but walked in here as it was where the bus stopped and on the sea front. We stayed 1 night before and after our boat trip on the bay. Our room on both the 3rd & 5th floor were very clean. The view over the bay from rooms 201, 301, 401 etc.. are great. The manager...

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Thank trewboy1
Edinburgh, United Kingdom
Reviewed 7 June 2016 via mobile

We booked Phong Lan as walk in guests, and on first look the rooms seemed large, clean and comfortable, and for 10USD per night seemed like a good bargain. The young guy who sold us the room spoke good English and was pleasant. We were given the large, three-bed room on the top, 9th floor, with a balcony that had...

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Thank Ulla K
Melbourne, Australia
Reviewed 17 March 2016

We went in after being disappointed in a room elsewhere. We were given a spacious balcony room at a very reasonable rate. The mattresses are very firm like a lot of other places. Staff were very helpful.

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Thank Mandy F

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
Good location, the hotel has private bancony, overlooking Catba harbour, WiFi, refrigerator, telephone, AC and fan. This place is one of the chosen sweeties of a very popular guide book, and it remains a reasonable choice, if only because the owner,Mr David speaks English quite well, and can be very helpful in sorting out tours, and activities while you’re on the island. However, we felt he was resting on his laurels a bit when it came to some minor house-keeping matters. Nothing too serious it’s just that — well…stained linens, even when clean, are always a little disconcerting. And, to be honest. But Tom’s a savvy guy, and he’s probably going to read this, so maybe he’ll do something about it by the time you visit. Recommended by the guide book Lonely Planet and ... more   less 

Additional Information about Phong Lan Hotel

Address: No 214 - 1-4 stress, Cat Ba island | Cat Ba Town, Cat Ba, Vietnam
Region: Vietnam > Cat Ba
Price Range: $15 - $38 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Phong Lan Hotel 1*
Number of rooms: 16
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Questions & Answers

Questions? Get answers from Phong Lan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in 301. Lift only from the 2nd floor.”
193mandyf, 17 Mar 2016 | Read review
“801 - best view”
jans110, 25 Nov 2015 | Read review
“Front rooms have balconies and views but are loud.”
547sarahc, 13 Jul 2015 | Read review
“nice view, cheap, new and clean rooms, near every place needs to go”
nguyendzung2015, 28 May 2015 | Read review
“If you want an ocean view you have to ask for it.”
685AnneC, 27 Jul 2014 | Read review
5 of 5
Priceline
US$23* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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