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Hai Long Hotel Cat Ba

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43 Reviews from our TripAdvisor Community

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Showing 29: English reviews
London, United Kingdom
Reviewed 27 September 2016

Bad hotel. No enthusiasm from staff member when we booked in, no offer of tourist information or maps or help with the bags to our room. Room had a musty smell, the window faced a tiny ventilation shaft. There were insects in the bathroom. No bedside lights, uncomfortable bed. The air con was, however, excellent and is the reason I...

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Thank Mango051
Cardiff, United Kingdom
Reviewed 3 August 2016 via mobile

Stayed here for 3 nights, on arrival staff not friendly and impression was like they hate their jobs! Customer service wasn't great! The dining hall that is by reception all over the floors was mess & filthy, not a great first impression. Also a strong smell of fish. However on entering the room having a sea view room, no 611...

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Thank 458jellycat
Hanoi, Vietnam
Reviewed 27 May 2016

In Cat Ba there are a ton of hotels on the road across from the harbor. I was staying quite a few days so I checked out all of them. The daily rate is just slightly higher (by $2-$3/nt) then the other budget places. But the view and room is twice as nice as all of them. Clean, excellent internet,...

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3Thank svpolaris
Reviewed 16 April 2016 via mobile

Brand new facilities, specifically button's instruction, clean, nice view, seafoods are delicious and fresh, nice and profeasional staff, but meal serving time is too long, good price, value for money with quality hotel near the beach side,

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Thank Nam N
Staveley, United Kingdom
Reviewed 14 January 2016

This is a good value budget hotel with good views excepting the electric pole. The breakfast was adequate and we were offered a free evening meal. The staff were very obliging. Cat Ba is a good base for touring this beautiful area although we were out of season.

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Thank 30pamela28
Reviewed 28 December 2015 via mobile

So the shower didn't work. I ended up using the sink to wash. It gets very cold in December - fine but the aircon only blew cold air... the heating setting was broke. The atmosphere is a bit lifeless and the door to each room is a PVC door the you would use on the exterior of a house with...

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Thank Robert B
Dublin, Ireland
Reviewed 10 December 2015 via mobile

Stayed one night as a part of Halong Bay cruise and really wish we had more time in Cat Ba...Amazing island to have fun,relax and explore...defo recomend to stay few days..hotel was good standard with amazing fews..good location close to restaurants and great beach.Nice big rooms. Food was ok.Recomend as a base to explore Cat Ba.

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1Thank ezisty
Fareham, UK
Reviewed 9 December 2015

3 nights Dec 2015. A decent enough hotel with a large clean room with a good view over the bay although a telegraph pole directly in front of the hotel somewhat took away the beauty. Decor a bit tired. The only disappointing breakfast in 3 weeks in Vietnam and Cambodia and on our second and third day we ate out...

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Thank trevorc28
Chicago
Reviewed 13 October 2015

I stayed here for three nights. Check in was fine but at check out they pulled a switch on me and said they did not accept credit cards as machine was not working when they had a visible sign saying they accepted cards. The room was very basic with a window view of a wall and not a lock on...

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Thank rrlewis4
sydney
Reviewed 3 September 2015

Friendly staff and good clean room. Services are a little irregular and helpful information not easy, but Cat Ba is laid back and this is normal on the island. Having stayed at several Cat Ba properties friendly is a definite bonus. The room came with free breakfast which is basic but adequate with simple choices of set menus. As with...

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Thank dude6988

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge

Additional Information about Hai Long Hotel Cat Ba

Address: 234, 1/4 Streets, Hai Phong City, Cat Ba, Vietnam
Region: Vietnam > Cat Ba
Price Range: $19 - $583 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hai Long Hotel Cat Ba 3.5*
Number of rooms: 60
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Questions & Answers

Questions? Get answers from Hai Long Hotel Cat Ba staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother!”
 of 5 bubbles Mango051, 27 Sep 2016 | Read review
“If you aren't on too low a budget eat at the Green Mango almost next door...great fish and chips.”
 of 5 bubbles svpolaris, 27 May 2016 | Read review
“Choose a front room”
 of 5 bubbles 30pamela28, 14 Jan 2016 | Read review
“get a bay facing room as high as possible”
 of 5 bubbles trevorc28, 9 Dec 2015 | Read review
“View of the ocean is a must”
 of 5 bubbles dude6988, 3 Sep 2015 | Read review
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