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BEST WESTERN Palace Hotel

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BEST WESTERN Palace Hotel
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462 Reviews from our TripAdvisor Community

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Showing 40: English reviews
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Malta
Reviewed 13 February 2017 via mobile

We used the hotel to stop over for a night, travelling by car. Very good garage, very good location if you travel by car, safe, good breakfast and very comfortable room. Might be good when re-visiting San Marino.

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Helpful?
Thank toniobStVenera_Malta
Matteo S, Responsabile relazioni con la clientela at BEST WESTERN Palace Hotel, responded to this review

Dear toniobStVenera_Malta, Thank you for your opinon. We are glad you enjoyed our comfortable rooms, the breakfast and location. We wait you for your next vacation in San Marino. Warming Regards

Stoke-on-Trent, United Kingdom
Reviewed 13 February 2017

Stopped here for only 1 night. Arrived late and up early for a business meeting. The room was pleasant and open, if a little dated. There is bar in the surrounding area and the one in the hotel is only average. Breakfast was very good.

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Thank WilliamBark
Wadhurst, United Kingdom
Reviewed 23 January 2017

Quite a long walk to the room but quiet. The restaurant staff were excellent. The room was a little sparse but large. The hot breakfast was extremely limited with hard scrambled egg and bacon only. This could be improved with more hot food available

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Helpful?
Thank johnlwfuller
Matteo S, Responsabile relazioni con la clientela at BEST WESTERN Palace Hotel, responded to this review

Dear johnlwfuller, thanks for your review. We are glad you appreciate our rooms for their noisless and comfort. We wiil improve our hot breakfast adding other hot food in our buffet. We wait you for your next stay in San Marino. Kind Regards

Preston, United Kingdom
Reviewed 26 November 2016

I have visited San Marino for the first time on one of my business trips. It's a very nice country and I am very pleased with the standard. The Hotel was well situated for our needs. Not within walking distance to anything. If you don't have a car, you do need a taxi to get to places. Hotel very nice,...

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Thank Ray K
Nettersheim, Nordrhein-Westfalen, Germany
Reviewed 12 November 2016

Very small, but nice rooms. Television defective, air conditioning defective. No help, or problem solving by the hotel staff. For almost all colleagues. Poor locking system. Loud to the street. Room girl awakes one, despite shield..Bad location in the city. Great restaurant. Never ever.

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Thank MaikLi
Reviewed 30 August 2016

Positive: We booked a suite and was delighted to find what we needed. The room was clean, had decent AC, and a clean bathroom. Shower was nice and clean. If you want to stay in a reasonably priced hotel with regular amenities one would expect then this is the place for you. Good price for the room, has an average...

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2Thank JaJa P
Reviewed 28 August 2016 via mobile

Was a very nice relaxing hotel. The pool was nice and open until 2200. Breakfast was only €6! And the food was pretty descent too. I didn't much care for the dinner menu and the dessert seemed like it was frozen from a box. However, the hotel was close to a bus stop for San Marino and a sports bar...

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Thank Johnnyp1389
Reviewed 3 August 2016

This is a very nice hotel near Old Town(about 10 min). We got a junior suite which was smaller than expected. - single room with bed, fold out couch, and tiny bathroom. We got a additional single room for family which ended up being more spacious and less expensive. If you stay here consider just getting multiple single rooms for...

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Thank DesertFoody
Zurich, Switzerland
Reviewed 3 August 2016

We stayed two nights there and everything was really perfect: kindness of staff, breakfast, rooms, beds. There is also a spa and swimming pool. To go to the old town of San Marino, however, a car is necessary from the hotel ( or taxi). We usually walk a lot, but there is no street available which is "walkable" to get...

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1Thank semagora
Reviewed 28 July 2016 via mobile

This hotel might offer clean rooms that look nice, but apart from that I would NOT recommend this to anyone. We unfortunately booked 6 nights, so we experienced the whole range of terrible hotel services - for starters, the staff at the reception is incompetent and rude. We had to change rooms 4 times to get away from the noisy...

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1Thank Nils H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Punto di incontro ideale per chi desidera l’eccellenza, il Best Western Palace Hotel dispone di 91 camere, junior suite e suite. In un ambiente raffinato, posizionato lungo la Superstrada di San Marino e quindi vicinissimo alla Riviera ed allo stesso tempo al centro storico della Repubblica di San Marino, mette a disposizione degli ospiti una molteplicità di servizi. Il Centro Congressi con sale modulabili sino a 800 posti, la piscina coperta panoramica ed il centro benessere, la garanzia di un ampio parcheggio, ma soprattutto tanta ospitalità ed un servizio davvero unico. ... more   less 

Additional Information about BEST WESTERN Palace Hotel

Address: Via Cinque Febbraio, Serravalle 47899, San Marino
Region: San Marino > Serravalle
Price Range: $121 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Palace Hotel 4*
Number of rooms: 91
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Palace Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quietest rooms to the rear of hotel”
 of 5 bubbles johnlwfuller, 23 Jan 2017 | Read review
“Room to the street extremely noisy. Outstanding view of ... nothing.”
 of 5 bubbles MaikLi, 12 Nov 2016 | Read review
“Single rooms have a small little courtyard, suites are not worth it.”
 of 5 bubbles DesertFoody, 3 Aug 2016 | Read review
“Go somewhere else”
 of 5 bubbles bucknikkid, 18 May 2016 | Read review
“Try to get a room near the front to avoid a long walk to the lifts.”
 of 5 bubbles neilf189, 13 Oct 2015 | Read review
5 of 5